Case Manager Recovery Support Specialist (RSS) Crisis Care Counselor- Mobile

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  "detail": {
    "city": "Aurora",
    "jobId": 255933,
    "level": "Experienced",
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    "jobShift": "Day",
    "jobTitle": "Case Manager Recovery Support Specialist (RSS) Crisis Care Counselor- Mobile ",
    "location": "Highland - Aurora, IL 60506",
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    "description": "<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:18px\"><strong>$1,000 Sign on Bonus&nbsp;</strong></span></span></p>\r\n\r\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">The Association for Individual Development (AID) is a non-profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges; those who have suffered a trauma; and those at risk, to enjoy lives of dignity and purpose.  We are looking for a <strong>Case Manager Recovery Support Specialist Crisis Care Counselor- Mobile RSS </strong>who demonstrates this mission and wants to work for an organization that makes a difference in the community.&nbsp;</span></span></p>\r\n\r\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\"><strong>Schedule:&nbsp;6pm-6am, Wed, Thur, Sun, Every other Friday&nbsp;</strong></span></span></p>\r\n\r\n<p><strong><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">What you will be doing?&nbsp;</span></span></strong></p>\r\n\r\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">The Crisis Care System is a continuum of crisis response services comprised of a 24/7 Crisis Line and Mobile Crisis Response team. This position creates the opportunity for a person with lived experience who is in recovery from mental health diagnosis or co-occurring substance use disorder. A Crisis Care Counselor-Mobile Recovery Support Specialist is responsible for the following:  &nbsp;</span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Utilize lived experience with mental health diagnosis to support clients with, (1) decreasing mental health dysfunction, (2) increase community functioning, and (3) assist clients in achieving recovery goals. &nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Providing crisis intervention, de-escalation, emotional support and suicide risk assessment to callers in crisis via phone through AID&rsquo;s 24/7 crisis line.  &nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Manage and assess incoming Mobile Crisis referrals from 988, local police departments, and other community services via phone through AID&rsquo;s 24/7 crisis line. &nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Provide in person Mobile Crisis Response with a Crisis Counselor anywhere in Kendall and Southern Kane County when a person is experiencing a mental health crisis that cannot be de-escalated over the phone. &nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Collaborate with a team of service providers within AID and throughout the social service community to ensure that all client&rsquo;s needs are being met to promote and maintain community stabilization.  &nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Maintain documentation required for crisis intervention services provided on the phone and in the community &nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Attend to scheduled work hours and be flexible to meet client and program needs, as assigned by Program Manager or Director.&nbsp;&nbsp;</span></span><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Respond to calls from shift start to shift end.&nbsp;&nbsp;</span></span><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Respond to calls upon being dispatched&nbsp;&nbsp;</span></span><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Provide Crisis Line Coverage when not providing mobile response.&nbsp;&nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Provide effective individual crisis counseling and crisis intervention assessments.&nbsp;&nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Consult with family members, case manager, previous and existing service providers, and other outside resources as appropriate </span></span><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Use intervention tactics to reduce symptomology&nbsp;&nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Responsible for providing independent program coverage when scheduled or in emergency situations.&nbsp;&nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Complete clinical documentation appropriately to meet the requirements of program funders and applicable administrative rules.&nbsp;&nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\"> Provide effective telephone counseling service through active and empathetic listening and motivational interviewing.&nbsp;&nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Complete required documentation on a timely basis&nbsp;</span></span><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Billing within the next 2 shifts, AND prior to program billing deadlines.&nbsp;&nbsp;</span></span><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Complete MCRT Daily logs, Dispatch logs, 988 follow up and icarol contact logs, before the end of the working shift&nbsp;&nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Attend clinical supervision a minimum of once per month &amp; as assigned.&nbsp;&nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Must meet monthly minimum predetermined productivity standards. When Applicable&nbsp;&nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Complete all necessary assessments including the crisis intervention and suicide assessment and required documentation including billing notes in accordance with Rule 132 standards&nbsp;&nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\"> Develops and implements crisis safety plans and resource follow up in collaboration with the client, other providers, and other parties as identified by the client, following the standards of Rule 132, payers, and accreditation bodies&nbsp;&nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Provide case management follow up for clients to support linkage to services&nbsp;&nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Maintain records of individuals served on the MCR-T in accordance to Rule 132, payers, and accreditation bodies. Assist MCR-T Lead in conducting regular quality assurance of MCR-T records.&nbsp;&nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Maintain open and effective communication with agency and provider staff, family, and others in response to client&rsquo;s identified needs, and client assistance/service needs.&nbsp;&nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Navigate Cx360, have a working knowledge of opening clients to programming and ensure client profile is completed&nbsp;&nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Navigate crisis line documentation service, working knowledge of submitting documentation, finding frequent callers, and submitting sunshine documentation&nbsp;&nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Recognize emergency situations and take appropriate action. Contact Manager and Director per procedure. Complete necessary paperwork correctly (incident reports, petitions, case notes)&nbsp;&nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Participate in training and development opportunities as assigned.&nbsp;&nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Promote awareness of mental health, both internally and externally.&nbsp;&nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:16px\">Adhere to all Program 590 guidelines and expectations as outlined by the 590 Mobile Crisis Response Grant and IDPH Department of Mental Health&nbsp;&nbsp;</span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><strong>What will we provide Full Time employees.&nbsp;</strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\">$1000 sign on bonus for full-time &nbsp;</span></span></li>\r\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\">21 Days of Paid Time Off plus 10 Paid Holidays &nbsp;</span></span></li>\r\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\">Paid training&nbsp;</span></span></li>\r\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\">Tuition reimbursement &nbsp;</span></span></li>\r\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\">Benefits including Medical, Dental, Vision, Life, STD, LTD, Critical Illness and accident insurance&nbsp;</span></span></li>\r\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\">401K with a 3.5% company contribution after one year.&nbsp;</span></span></li>\r\n</ul>\r\n",
    "jobCategory": "Health Care",
    "salaryRange": "$21.75 - $21.75 Hourly",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Case Manager Recovery Support Specialist (RSS) Crisis Care Counselor- Mobile \",\"identifier\":\"J0AP96255933\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/54C3AFFBC2EAE6FFB4D91586E4BDBBB6/jobs/255933\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=54C3AFFBC2EAE6FFB4D91586E4BDBBB6\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":21.75,\"maxValue\":21.75,\"unitText\":\"\"}},\"datePosted\":\"2026-03-13\",\"description\":\"Job DetailsLevel: ExperiencedJob Location: Highland - Aurora, IL 60506Position Type: Full-TimeEducation Level: Bachelors DegreeSalary Range: $21.75 - $21.75 HourlyTravel Percentage: RegularlyJob Shift: DayJob Category: Health Care$1,000 Sign on Bonus&nbsp;\\r\\n\\r\\nThe Association for Individual Development (AID) is a non-profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges; those who have suffered a trauma; and those at risk, to enjoy lives of dignity and purpose.  We are looking for a Case Manager Recovery Support Specialist Crisis Care Counselor- Mobile RSS who demonstrates this mission and wants to work for an organization that makes a difference in the community.&nbsp;\\r\\n\\r\\nSchedule:&nbsp;6pm-6am, Wed, Thur, Sun, Every other Friday&nbsp;\\r\\n\\r\\nWhat you will be doing?&nbsp;\\r\\n\\r\\nThe Crisis Care System is a continuum of crisis response services comprised of a 24/7 Crisis Line and Mobile Crisis Response team. This position creates the opportunity for a person with lived experience who is in recovery from mental health diagnosis or co-occurring substance use disorder. A Crisis Care Counselor-Mobile Recovery Support Specialist is responsible for the following:  &nbsp;\\r\\n\\r\\n\\r\\n\\tUtilize lived experience with mental health diagnosis to support clients with, (1) decreasing mental health dysfunction, (2) increase community functioning, and (3) assist clients in achieving recovery goals. &nbsp;\\r\\n\\tProviding crisis intervention, de-escalation, emotional support and suicide risk assessment to callers in crisis via phone through AID&rsquo;s 24/7 crisis line.  &nbsp;\\r\\n\\tManage and assess incoming Mobile Crisis referrals from 988, local police departments, and other community services via phone through AID&rsquo;s 24/7 crisis line. &nbsp;\\r\\n\\tProvide in person Mobile Crisis Response with a Crisis Counselor anywhere in Kendall and Southern Kane County when a person is experiencing a mental health crisis that cannot be de-escalated over the phone. &nbsp;\\r\\n\\tCollaborate with a team of service providers within AID and throughout the social service community to ensure that all client&rsquo;s needs are being met to promote and maintain community stabilization.  &nbsp;\\r\\n\\tMaintain documentation required for crisis intervention services provided on the phone and in the community &nbsp;\\r\\n\\tAttend to scheduled work hours and be flexible to meet client and program needs, as assigned by Program Manager or Director.&nbsp;&nbsp;Respond to calls from shift start to shift end.&nbsp;&nbsp;Respond to calls upon being dispatched&nbsp;&nbsp;Provide Crisis Line Coverage when not providing mobile response.&nbsp;&nbsp;\\r\\n\\tProvide effective individual crisis counseling and crisis intervention assessments.&nbsp;&nbsp;\\r\\n\\tConsult with family members, case manager, previous and existing service providers, and other outside resources as appropriate Use intervention tactics to reduce symptomology&nbsp;&nbsp;\\r\\n\\tResponsible for providing independent program coverage when scheduled or in emergency situations.&nbsp;&nbsp;\\r\\n\\tComplete clinical documentation appropriately to meet the requirements of program funders and applicable administrative rules.&nbsp;&nbsp;\\r\\n\\t Provide effective telephone counseling service through active and empathetic listening and motivational interviewing.&nbsp;&nbsp;\\r\\n\\tComplete required documentation on a timely basis&nbsp;Billing within the next 2 shifts, AND prior to program billing deadlines.&nbsp;&nbsp;Complete MCRT Daily logs, Dispatch logs, 988 follow up and icarol contact logs, before the end of the working shift&nbsp;&nbsp;\\r\\n\\tAttend clinical supervision a minimum of once per month &amp; as assigned.&nbsp;&nbsp;\\r\\n\\tMust meet monthly minimum predetermined productivity standards. When Applicable&nbsp;&nbsp;\\r\\n\\tComplete all necessary assessments including the crisis intervention and suicide assessment and required documentation including billing notes in accordance with Rule 132 standards&nbsp;&nbsp;\\r\\n\\t Develops and implements crisis safety plans and resource follow up in collaboration with the client, other providers, and other parties as identified by the client, following the standards of Rule 132, payers, and accreditation bodies&nbsp;&nbsp;\\r\\n\\tProvide case management follow up for clients to support linkage to services&nbsp;&nbsp;\\r\\n\\tMaintain records of individuals served on the MCR-T in accordance to Rule 132, payers, and accreditation bodies. Assist MCR-T Lead in conducting regular quality assurance of MCR-T records.&nbsp;&nbsp;\\r\\n\\tMaintain open and effective communication with agency and provider staff, family, and others in response to client&rsquo;s identified needs, and client assistance/service needs.&nbsp;&nbsp;\\r\\n\\tNavigate Cx360, have a working knowledge of opening clients to programming and ensure client profile is completed&nbsp;&nbsp;\\r\\n\\tNavigate crisis line documentation service, working knowledge of submitting documentation, finding frequent callers, and submitting sunshine documentation&nbsp;&nbsp;\\r\\n\\tRecognize emergency situations and take appropriate action. Contact Manager and Director per procedure. Complete necessary paperwork correctly (incident reports, petitions, case notes)&nbsp;&nbsp;\\r\\n\\tParticipate in training and development opportunities as assigned.&nbsp;&nbsp;\\r\\n\\tPromote awareness of mental health, both internally and externally.&nbsp;&nbsp;\\r\\n\\tAdhere to all Program 590 guidelines and expectations as outlined by the 590 Mobile Crisis Response Grant and IDPH Department of Mental Health&nbsp;&nbsp;\\r\\n\\r\\n\\r\\nWhat will we provide Full Time employees.&nbsp;\\r\\n\\r\\n\\r\\n\\t$1000 sign on bonus for full-time &nbsp;\\r\\n\\t21 Days of Paid Time Off plus 10 Paid Holidays &nbsp;\\r\\n\\tPaid training&nbsp;\\r\\n\\tTuition reimbursement &nbsp;\\r\\n\\tBenefits including Medical, Dental, Vision, Life, STD, LTD, Critical Illness and accident insurance&nbsp;\\r\\n\\t401K with a 3.5% company contribution after one year.&nbsp;\\r\\n\\r\\n What will you bring to the table?&nbsp;\\r\\n\\r\\nEducation: High School Diploma or equivalent. Bachelor&rsquo;s Degree in a Human Service field preferred. Bilingual-Spanish preferred  &nbsp;\\r\\n\\r\\nLicense/certifications: CRSS (Certified Recovery Support Specialist) certification preferred, or certification requirements should be met within one year of hire, and certification obtained within 18 months (about 1 and a half years) and maintained throughout employment.  &nbsp;\\r\\n\\r\\nExperience: Some mental health experience preferred, individual must be in recovery from mental health illness or co-occurring mental illness and substance use disorder &nbsp;\\r\\n\\r\\nPhysical: Position requires ability to communicate in-person, telephone and in group settings. Requires frequent standing; walking, navigation of stairs on a regular basis, Ability to provide services in clients&rsquo; homes and in the community. Ability to drive and work overnights is required.&nbsp;Equipment: Position operates in a professional office environment and off-site in various community settings. Role routinely uses standard office equipment such as computers, phones, copiers, and filing cabinets&nbsp;\\r\\n\\r\\nAdditional Requirements:&nbsp;&nbsp;\\r\\n\\r\\n\\r\\n\\tFlexibility to work evening/overnight/weekend/rotating holidays&nbsp;\\r\\n\\tAbility to work rotating on-call shifts.&nbsp;\\r\\n\\tCover non-scheduled shifts as needed&nbsp;\\r\\n\\tReliable means of transportation to and from work&nbsp;\\r\\n\\tMaintain automobile liability insurance as defined by AID&rsquo;s personnel policies&nbsp;\\r\\n\\tMaintain valid Illinois driver&rsquo;s license&nbsp;\\r\\n\\tDrive self and clients in an agency or personal vehicle.&nbsp;\\r\\n\\tAbility to work with diverse populations, demonstrating cultural competency and community awareness&nbsp;\\r\\n\\tMay be required to work multiple locations&nbsp;\\r\\n\\tComplete Training as required within 30 days of hire including: First Aid, CPR, Non-violent Crisis Intervention Training, CEU&rsquo;s, and other relevant training assigned by manager.&nbsp;\\r\\n\\r\\n\\r\\nIf we seem like a good fit, consider joining our growing team of compassionate, hardworking, and caring individuals, and start your path toward a fulfilling career that you can be proud to work.&nbsp;\\r\\n\",\"responsibilities\":\"$1,000 Sign on Bonus&nbsp;\\r\\n\\r\\nThe Association for Individual Development (AID) is a non-profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges; those who have suffered a trauma; and those at risk, to enjoy lives of dignity and purpose.  We are looking for a Case Manager Recovery Support Specialist Crisis Care Counselor- Mobile RSS who demonstrates this mission and wants to work for an organization that makes a difference in the community.&nbsp;\\r\\n\\r\\nSchedule:&nbsp;6pm-6am, Wed, Thur, Sun, Every other Friday&nbsp;\\r\\n\\r\\nWhat you will be doing?&nbsp;\\r\\n\\r\\nThe Crisis Care System is a continuum of crisis response services comprised of a 24/7 Crisis Line and Mobile Crisis Response team. This position creates the opportunity for a person with lived experience who is in recovery from mental health diagnosis or co-occurring substance use disorder. A Crisis Care Counselor-Mobile Recovery Support Specialist is responsible for the following:  &nbsp;\\r\\n\\r\\n\\r\\n\\tUtilize lived experience with mental health diagnosis to support clients with, (1) decreasing mental health dysfunction, (2) increase community functioning, and (3) assist clients in achieving recovery goals. &nbsp;\\r\\n\\tProviding crisis intervention, de-escalation, emotional support and suicide risk assessment to callers in crisis via phone through AID&rsquo;s 24/7 crisis line.  &nbsp;\\r\\n\\tManage and assess incoming Mobile Crisis referrals from 988, local police departments, and other community services via phone through AID&rsquo;s 24/7 crisis line. &nbsp;\\r\\n\\tProvide in person Mobile Crisis Response with a Crisis Counselor anywhere in Kendall and Southern Kane County when a person is experiencing a mental health crisis that cannot be de-escalated over the phone. &nbsp;\\r\\n\\tCollaborate with a team of service providers within AID and throughout the social service community to ensure that all client&rsquo;s needs are being met to promote and maintain community stabilization.  &nbsp;\\r\\n\\tMaintain documentation required for crisis intervention services provided on the phone and in the community &nbsp;\\r\\n\\tAttend to scheduled work hours and be flexible to meet client and program needs, as assigned by Program Manager or Director.&nbsp;&nbsp;Respond to calls from shift start to shift end.&nbsp;&nbsp;Respond to calls upon being dispatched&nbsp;&nbsp;Provide Crisis Line Coverage when not providing mobile response.&nbsp;&nbsp;\\r\\n\\tProvide effective individual crisis counseling and crisis intervention assessments.&nbsp;&nbsp;\\r\\n\\tConsult with family members, case manager, previous and existing service providers, and other outside resources as appropriate Use intervention tactics to reduce symptomology&nbsp;&nbsp;\\r\\n\\tResponsible for providing independent program coverage when scheduled or in emergency situations.&nbsp;&nbsp;\\r\\n\\tComplete clinical documentation appropriately to meet the requirements of program funders and applicable administrative rules.&nbsp;&nbsp;\\r\\n\\t Provide effective telephone counseling service through active and empathetic listening and motivational interviewing.&nbsp;&nbsp;\\r\\n\\tComplete required documentation on a timely basis&nbsp;Billing within the next 2 shifts, AND prior to program billing deadlines.&nbsp;&nbsp;Complete MCRT Daily logs, Dispatch logs, 988 follow up and icarol contact logs, before the end of the working shift&nbsp;&nbsp;\\r\\n\\tAttend clinical supervision a minimum of once per month &amp; as assigned.&nbsp;&nbsp;\\r\\n\\tMust meet monthly minimum predetermined productivity standards. When Applicable&nbsp;&nbsp;\\r\\n\\tComplete all necessary assessments including the crisis intervention and suicide assessment and required documentation including billing notes in accordance with Rule 132 standards&nbsp;&nbsp;\\r\\n\\t Develops and implements crisis safety plans and resource follow up in collaboration with the client, other providers, and other parties as identified by the client, following the standards of Rule 132, payers, and accreditation bodies&nbsp;&nbsp;\\r\\n\\tProvide case management follow up for clients to support linkage to services&nbsp;&nbsp;\\r\\n\\tMaintain records of individuals served on the MCR-T in accordance to Rule 132, payers, and accreditation bodies. Assist MCR-T Lead in conducting regular quality assurance of MCR-T records.&nbsp;&nbsp;\\r\\n\\tMaintain open and effective communication with agency and provider staff, family, and others in response to client&rsquo;s identified needs, and client assistance/service needs.&nbsp;&nbsp;\\r\\n\\tNavigate Cx360, have a working knowledge of opening clients to programming and ensure client profile is completed&nbsp;&nbsp;\\r\\n\\tNavigate crisis line documentation service, working knowledge of submitting documentation, finding frequent callers, and submitting sunshine documentation&nbsp;&nbsp;\\r\\n\\tRecognize emergency situations and take appropriate action. Contact Manager and Director per procedure. Complete necessary paperwork correctly (incident reports, petitions, case notes)&nbsp;&nbsp;\\r\\n\\tParticipate in training and development opportunities as assigned.&nbsp;&nbsp;\\r\\n\\tPromote awareness of mental health, both internally and externally.&nbsp;&nbsp;\\r\\n\\tAdhere to all Program 590 guidelines and expectations as outlined by the 590 Mobile Crisis Response Grant and IDPH Department of Mental Health&nbsp;&nbsp;\\r\\n\\r\\n\\r\\nWhat will we provide Full Time employees.&nbsp;\\r\\n\\r\\n\\r\\n\\t$1000 sign on bonus for full-time &nbsp;\\r\\n\\t21 Days of Paid Time Off plus 10 Paid Holidays &nbsp;\\r\\n\\tPaid training&nbsp;\\r\\n\\tTuition reimbursement &nbsp;\\r\\n\\tBenefits including Medical, Dental, Vision, Life, STD, LTD, Critical Illness and accident insurance&nbsp;\\r\\n\\t401K with a 3.5% company contribution after one year.&nbsp;\\r\\n\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"ASSOCIATION FOR INDIVIDUAL DEVELOPMENT\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=54C3AFFBC2EAE6FFB4D91586E4BDBBB6\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"1230 N Highland Ave\",\"addressLocality\":\"Aurora\",\"addressRegion\":\"IL\",\"postalCode\":60506,\"addressCountry\":\"USA\"}},\"qualifications\":\"What will you bring to the table?&nbsp;\\r\\n\\r\\nEducation: High School Diploma or equivalent. Bachelor&rsquo;s Degree in a Human Service field preferred. Bilingual-Spanish preferred  &nbsp;\\r\\n\\r\\nLicense/certifications: CRSS (Certified Recovery Support Specialist) certification preferred, or certification requirements should be met within one year of hire, and certification obtained within 18 months (about 1 and a half years) and maintained throughout employment.  &nbsp;\\r\\n\\r\\nExperience: Some mental health experience preferred, individual must be in recovery from mental health illness or co-occurring mental illness and substance use disorder &nbsp;\\r\\n\\r\\nPhysical: Position requires ability to communicate in-person, telephone and in group settings. Requires frequent standing; walking, navigation of stairs on a regular basis, Ability to provide services in clients&rsquo; homes and in the community. Ability to drive and work overnights is required.&nbsp;Equipment: Position operates in a professional office environment and off-site in various community settings. 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    "qualifications": "<p><span style=\"font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><strong>What will you bring to the table?&nbsp;</strong></span></span></p>\r\n\r\n<p><span style=\"font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><strong>Education</strong>: High School Diploma or equivalent. Bachelor&rsquo;s Degree in a Human Service field preferred. 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Requires frequent standing; walking, navigation of stairs on a regular basis, Ability to provide services in clients&rsquo; homes and in the community. Ability to drive and work overnights is required.&nbsp;</span></span><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><strong>Equipment: </strong>Position operates in a professional office environment and off-site in various community settings. Role routinely uses standard office equipment such as computers, phones, copiers, and filing cabinets&nbsp;</span></span></p>\r\n\r\n<p paraeid=\"{311f0c38-6f97-4423-a422-8a0ba8f7fb82}{202}\" paraid=\"5935483\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><strong>Additional Requirements:&nbsp;&nbsp;</strong></span></span></p>\r\n\r\n<ul>\r\n\t<li paraeid=\"{772250a2-2787-4614-8350-980a0661cfe7}{31}\" paraid=\"1623112364\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">Flexibility to work evening/overnight/weekend/rotating holidays&nbsp;</span></span></li>\r\n\t<li paraeid=\"{772250a2-2787-4614-8350-980a0661cfe7}{37}\" paraid=\"269234580\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">Ability to work rotating on-call shifts.&nbsp;</span></span></li>\r\n\t<li paraeid=\"{772250a2-2787-4614-8350-980a0661cfe7}{45}\" paraid=\"1054256414\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">Cover non-scheduled shifts as needed&nbsp;</span></span></li>\r\n\t<li paraeid=\"{772250a2-2787-4614-8350-980a0661cfe7}{51}\" paraid=\"1287402530\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">Reliable means of transportation to and from work&nbsp;</span></span></li>\r\n\t<li paraeid=\"{772250a2-2787-4614-8350-980a0661cfe7}{57}\" paraid=\"1797844273\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">Maintain automobile liability insurance as defined by AID&rsquo;s personnel policies&nbsp;</span></span></li>\r\n\t<li paraeid=\"{772250a2-2787-4614-8350-980a0661cfe7}{63}\" paraid=\"471883718\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">Maintain valid Illinois driver&rsquo;s license&nbsp;</span></span></li>\r\n\t<li paraeid=\"{772250a2-2787-4614-8350-980a0661cfe7}{69}\" paraid=\"554099419\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">Drive self and clients in an agency or personal vehicle.&nbsp;</span></span></li>\r\n\t<li paraeid=\"{772250a2-2787-4614-8350-980a0661cfe7}{79}\" paraid=\"540655790\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">Ability to work with diverse populations, demonstrating cultural competency and community awareness&nbsp;</span></span></li>\r\n\t<li paraeid=\"{772250a2-2787-4614-8350-980a0661cfe7}{89}\" paraid=\"1654756319\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">May be required to work multiple locations&nbsp;</span></span></li>\r\n\t<li paraeid=\"{772250a2-2787-4614-8350-980a0661cfe7}{99}\" paraid=\"1806878936\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">Complete Training as required within 30 days of hire including: First Aid, CPR, Non-violent Crisis Intervention Training, CEU&rsquo;s, and other relevant training assigned by manager.&nbsp;</span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\">If we seem like a good fit, consider joining our growing team of compassionate, hardworking, and caring individuals, and start your path toward a fulfilling career that you can be proud to work.&nbsp;</span></span></p>\r\n",
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