Automotive Product Specialist

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    "requisitionDescription": "<div><div><div><div><div><div><p>&nbsp;&nbsp;</p><p data-pasted=\"true\"><strong>Haley Toyota of Roanoke</strong> is seeking <strong>Automotive Product Specialist</strong>. &nbsp;The Automotive Product Specialist is a professional in the auto industry that serves as a resource for a dealership&#39;s prospective customers. The role requires a wide range of skills and abilities, including an in-depth knowledge of a dealership&#39;s inventory, dedication to customer service and well-developed listening skills. &nbsp;</p><p><strong>Duties Include:</strong></p><ul type=\"disc\"><li>Helping clients find a vehicle by asking them thoughtful questions and listening to their answers.</li><li>Showing clients online tools that allow them to review available vehicle features, packages and options</li><li>Ensuring clients have important information before coming to the dealership for a scheduled appointment by sending an email with essential details and resources</li><li>Preparing and presenting professional and knowledgeable demonstrations on vehicles and the latest technology options, such as hybrid tools, green fuel options, navigation and blue tooth</li><li>Explaining a product&#39;s benefits and performance</li><li>Describing the optional equipment upgrades available for purchase</li><li>Developing a strong, positive relationship with customers</li><li>Collaborating with sales managers on the pricing of different models and their available upgrade&nbsp;options</li><li>Assisting with <a href=\"https://www.indeed.com/career-advice/career-development/lead-generation\" target=\"_blank\">lead generation</a> by managing email and text communication</li><li>Setting appointments with clients for vehicle demonstrations</li><li>Staying current on the latest developments in vehicle production</li><li>Tracking changes to the overall vehicle market</li><li>Recording lead information, including names, email addresses and phone numbers</li><li>Attending any sales meetings</li><li>Participating in activities and special events in the community</li><li>Familiarizing themselves with and conducting vehicle appraisals</li><li>Utilization of Customer Retention Management system (CRM)&nbsp;</li><li>Business Development Center (BDC)</li><li>Online Manufacturer Training&nbsp;</li><li>Knowledge on other departments within the dealership. (Service/Parts/Body Shop)&nbsp;</li><li>Importance of Customer Satisfaction Index&nbsp;(CSI)</li><li>Inner workings of the automobile&nbsp;business</li><li>Delivery process&nbsp;</li><li>Customer follow up process, appointments&nbsp;</li><li>Finance and Insurance (F&amp;I) products</li></ul><p data-pasted=\"true\"><strong>What Haley Offers:</strong></p><ul><li>Competitive, above market compensation</li><li>Medical, Dental and Vision benefits</li><li>401k with company match</li><li>Company paid Basic Life, AD&amp;D and Long-term Disability</li><li>Paid Time Off</li><li>Preferred Vehicle Purchase Programs</li><li>Uniforms provided</li><li>Positive and professional work environment</li><li>Career growth and promotion opportunities</li></ul></div></div></div></div></div></div>\n",
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