Solutions Architect

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role We’re looking for a  Solutions Architect  to help build and define this function at Synthesia. This is a critical role - you’ll shape how we partner with customers to drive adoption, value, and measurable business impact.You’ll work across  Sales, Product, Engineering, and Customer Success  to design solutions that unlock value at scale. This is not just implementation - it’s about  architecting customer success , proving what’s possible, and accelerating customers toward full platform maturity.You will be both  strategic advisor and technical architect , helping customers: Make the right technical decisions Deploy the product and integrations successfully Operationalize change and scale Connect use cases to business outcomes This role blends  technical hands-on depth, commercial awareness, executive influence, and platform thinking.What you’ll do Lead customer implementations  end-to-end , ensuring adoption, measurable outcomes, and long-term scalability. Design architectures that map Synthesia’s capabilities to  high-value customer use cases . Partner with Sales on  solution scoping, proposals, API demos, and deal strategy . Build proofs of concept to  demonstrate the art of the possible  and accelerate customer buy-in. Create  playbooks, frameworks, and integration patterns  that help us scale how we deliver value. Act as a  trusted advisor  to technical and business stakeholders — including VP- and C-level audiences. Collaborate with Product and Engineering to bring the  voice of the customer  into platform evolution. Contribute to  platform thinking  — helping shape how we scale Synthesia from product → ecosystem. What we’re looking for 5+ years  in Solutions Architecture, Technical Consulting, or Pre-Sales within a SaaS environment Strong  project & stakeholder management  across multiple workstreams Hands-on experience working with  APIs, workflows, or integrations Excellent  storytelling and communication  skills — able to engage technical and executive teams A  commercial mindset  — understanding how architecture drives adoption, retention, and expansion Proven experience building  scalable frameworks, architectures, or delivery models Curiosity, initiative, and a  builder mentality  — with comfort navigating ambiguity in a high-growth environment

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