Personal Yacht Consultant

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  "source_hash": "f1ce61856aea0c80666b2ecfe93855251e9f303ed5fae0eca3b082c939948b82",
  "last_changed_at": "2026-05-30T05:38:03.585Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "United States",
    "city": null,
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
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  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T08:46:27.673Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "United States",
      "city": null,
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
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    "countries": [
      "United States"
    ]
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  "remote_policy": null,
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  "workplace_type": null,
  "salary_currency": null
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{}

{
  "list_job": {
    "id": "54",
    "isRemote": null,
    "location": {
      "city": null,
      "state": null
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": "United States",
      "province": null
    },
    "departmentId": "18612",
    "locationType": "1",
    "jobOpeningName": "Personal Yacht Consultant",
    "departmentLabel": "Business Development & Sales Excellence",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": null,
      "state": null,
      "postalCode": null,
      "addressCountry": null
    },
    "datePosted": "2026-05-08",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": "United States",
      "countryId": "1"
    },
    "description": "<p>This role is for passionate, enthusiastic and friendly guest experience individual who enjoy being part of a dynamic team, learning new skills, and a keen desire to make a difference while contributing to the future of a start-up brand. The Yacht Consultant will be responsible for all aspects of the guest’s booking journey including but not limited to itineraries, destination experiences and pre/post travel inquiries. <span>Through inbound and proactive client contacts, the Private Client Services Yacht Consultant will cultivate personal relationships, gain an understanding of the guest's needs and become a trusted resource.</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">KEY ACCOUNTABILITIES</span></p>\n<ul>\n<li>Provides best in class luxury service to our guests and Travel Advisors, hosting them via phone, video, e-mail, chat, and/or in person.</li>\n<li>Supports the Sales Organization by building strong relationships with our guests and Travel Advisor community.</li>\n<li>Exceeds all guest expectations and must be capable of meeting specific objectives relating to overall customer satisfaction and company goals. This would include meeting assigned monthly, quarterly and/or annual targets.</li>\n<li>Exhibits critical thinking/problem solving skills to address guest questions or issues to deliver a world-class experience.</li>\n<li>Interact with essential internal departments professionally to ensure guest needs are met and to deliver a superior guest experience.</li>\n<li>Be an expert and reference in the use of our technology systems, Salesforce, and Versonix Seaware to deliver a personalized, luxury guest experience.</li>\n<li>Provides feedback on the quality and efficiency of customer support processes and be able to suggest enhancements when they see fit.</li>\n<li>Acquires in-depth company and luxury hospitality industry knowledge to articulate yacht product features, benefits, pricing, and make recommendations of itineraries.</li>\n<li>Maintain accurate records of all clients and potential clients, utilizing company-supported technology tools and processes.</li>\n<li>Adhere to all company policies, procedures and business ethics codes.</li>\n<li>Other duties as assigned by supervisor.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">QUALIFICATIONS </span></p>\n<ul>\n<li>Minimum of two years of experience in a contact center is highly desired.</li>\n<li>Fluent in oral and written English. Spanish and Portuguese a plus.</li>\n<li>Comfortable using IT systems daily, knowledge of Versonix Seaware and Salesforce is an advantage.</li>\n<li>Service oriented and self-motivated with a high level of professionalism.</li>\n<li>Able to work full time on weekends and off-hours to support global markets and time-zones.</li>\n<li>Excellent organizational skills, with the ability to handle multiple tasks.</li>\n<li>Keen ability to develop rapport with guests and maintain strong relationships, while ensuring the guest receives world-class service.</li>\n<li>Previous experience within the Luxury, Travel, and Hospitality sector is preferred.</li>\n<li>A genuine knowledge and interest in global travel destinations.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">TECHNICAL QUALIFICATIONS </span></p>\n<ul>\n<li>The employee must have a space in his or her place of residence that is free from distractions, including any background noise that impacts the customer’s experience.</li>\n<li>The work environment should be kept in a tidy condition and suitable for the safe keeping of confidential and sensitive customer information.</li>\n<li>Must have an internet connection with a minimum of 100 mbps download and 15 mbps upload speed from a reliable internet provider (Cable, DSL or Fiber Optic/FiOS providers only). You may not use satellite internet providers.</li>\n<li>Your device must be directly connected to the router/modem via Ethernet cable as you cannot use a wireless (WIFI) connection.</li>\n<li>Must be able to certify compliance with requirements regarding internet speed and connection.</li>\n</ul>",
    "compensation": "33.65",
    "departmentId": "18612",
    "locationType": "1",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Personal Yacht Consultant",
    "departmentLabel": "Business Development & Sales Excellence",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://MHCHOwnerOperatorFourSeasonsYachts.bamboohr.com/careers/54",
    "employmentStatusLabel": "Full-Time"
  }
}