Compliance Officer (General Insurance)

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  "last_changed_at": "2026-05-30T05:59:02.943Z",
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    "heading": "Compliance Officer (General Insurance)",
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    "description_html": "<div class=\"job_description\">\n\t\t\t\t\t<p style=\"line-height:1.2;background-color:#ffffff;margin-top:16px;padding:0pt 0pt 12pt 0pt;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#2e2f30;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The Compliance Officer will ensure that our general insurance operations strictly adhere to the Insurance Ordinance (Cap. 41), Insurance Authority (IA) guidelines, and Anti-Money Laundering (AML) regulations. You will serve as the primary advisor to the business on regulatory changes and maintain our internal control framework.</span></span></span></span></span></span></p><p style=\"line-height:1.2;background-color:#ffffff;margin-bottom:16px;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#2e2f30;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">What You Will Deliver</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#2e2f30;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Act as the primary subject matter expert for the motor and general insurance teams to provide clear, technical guidance on IA frameworks (including GL21, GL34) and the Code of Conduct for Insurers to ensure all business initiatives remain compliant.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#2e2f30;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Drive the Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) program by rigorously monitoring transaction alerts, executing thorough Know Your Customer (KYC) reviews, and managing continuous Sanctions screening for both new and existing policyholders.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#2e2f30;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Oversee the licensing lifecycle by maintaining pristine \"Fit and Proper\" records for all licensed intermediaries (Responsible Officers and Agents) and providing relevant compliance training.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#2e2f30;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Perform regular reviews and compliance testing on daily operations to proactively identify and mitigate risks.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#2e2f30;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Assist in preparing and submitting mandatory returns, reports, and notifications of material changes to the Insurance Authority (IA) within strict deadlines.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#2e2f30;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Oversee the investigation of regulatory-related customer complaints and ensure they are resolved according to the HKFI Code of Conduct.</span></span></span></span></span></span></li></ul><p style=\"line-height:1.2;background-color:#ffffff;margin-top:16px;margin-bottom:16px;\"></p><p style=\"line-height:1.2;background-color:#ffffff;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#2e2f30;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Who You Are</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#2e2f30;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Bachelor&#8217;s degree in Law, Accounting, Business Administration</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#2e2f30;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">3&#8211;5 years of dedicated compliance, risk management, or internal audit experience, specifically within the General Insurance sector in Hong Kong.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#2e2f30;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Deep, working knowledge of the Insurance Ordinance (Cap. 41), the Personal Data (Privacy) Ordinance (PDPO), and current IA/HKFI guidelines.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#222222;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Principled and highly detail-oriented, with the ability to bridge the gap between strict compliance requirements and daily operations through clear, effective communication.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#222222;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Comfortable and effective at working independently with minimal supervision within a small team setup.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#222222;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Excellent written and spoken English and Cantonese.</span></span></span></span></span></span></span></li></ul><p style=\"line-height:1.2;background-color:#ffffff;margin-top:16px;margin-bottom:16px;\"></p><br>&#160;",
    "description_text": "The Compliance Officer will ensure that our general insurance operations strictly adhere to the Insurance Ordinance (Cap. 41), Insurance Authority (IA) guidelines, and Anti-Money Laundering (AML) regulations. You will serve as the primary advisor to the business on regulatory changes and maintain our internal control framework.\n What You Will Deliver\n Act as the primary subject matter expert for the motor and general insurance teams to provide clear, technical guidance on IA frameworks (including GL21, GL34) and the Code of Conduct for Insurers to ensure all business initiatives remain compliant.\n Drive the Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) program by rigorously monitoring transaction alerts, executing thorough Know Your Customer (KYC) reviews, and managing continuous Sanctions screening for both new and existing policyholders.\n Oversee the licensing lifecycle by maintaining pristine \"Fit and Proper\" records for all licensed intermediaries (Responsible Officers and Agents) and providing relevant compliance training.\n Perform regular reviews and compliance testing on daily operations to proactively identify and mitigate risks.\n Assist in preparing and submitting mandatory returns, reports, and notifications of material changes to the Insurance Authority (IA) within strict deadlines.\n Oversee the investigation of regulatory-related customer complaints and ensure they are resolved according to the HKFI Code of Conduct.\n Who You Are\n Bachelor’s degree in Law, Accounting, Business Administration\n 3–5 years of dedicated compliance, risk management, or internal audit experience, specifically within the General Insurance sector in Hong Kong.\n Deep, working knowledge of the Insurance Ordinance (Cap. 41), the Personal Data (Privacy) Ordinance (PDPO), and current IA/HKFI guidelines.\n Principled and highly detail-oriented, with the ability to bridge the gap between strict compliance requirements and daily operations through clear, effective communication.\n Comfortable and effective at working independently with minimal supervision within a small team setup.\n Excellent written and spoken English and Cantonese.",
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