Home › Companies › 21804cd7 688e 4691 9359 43c3eb7d22d2 19000101 000001 › Case Aide
Case Aide
21804cd7 688e 4691 9359 43c3eb7d22d2 19000101 000001 · New York, NY, US, New York, NY · Active · $26–$27 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 21804cd7 688e 4691 9359 43c3eb7d22d2 19000101 000001 |
| Title | Case Aide |
| Normalized title | - |
| Department / team | - |
| Location | New York, NY, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $26–$27 / hour |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-05-21 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 21804cd7 688e 4691 9359 43c3eb7d22d2 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in New York. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 21804cd7 688e 4691 9359 43c3eb7d22d2 19000101 000001 |
| Source | 48e642e5-101b-48c8-acf6-7130699f2f64 |
| ATS provider | ADP Workforce Now Recruiting |
Description
Position Summary
Hamilton-Madison House’s Caregiver Services Program for Manhattan 1 catchment area serves informal/unpaid caregivers of older adults, and their loved ones, throughout Manhattan’s community districts 1-7, comprising all of Manhattan below 59 th Street and the West side of Manhattan to the northern tip of Central Park.
The program provides direct services to caregivers, offering supportive counseling, information and assistance with benefits/entitlements, support groups, caregiver training; The program conducts extensive outreach and provides limited respite and supplemental assistance services.
Under the direction of the Program Director, the Case Aide supports Care Managers and program operations by assisting with documentation, client follow-up, service coordination, and administrative tasks. The Case Aide plays an important role in ensuring timely, accurate, and compliant service delivery while supporting caregivers and maintaining program records.
Responsibilities
Assist with Care Managers in applying for Entitlements and Benefits for Caregiver and Care receiver. Assist Care Managers with data entry and maintenance of client records in the NYC Aging client tracking system. Upload and organize required documentation, including consent forms, assessments, and service records. Review files for completeness and follow up on missing or incomplete documentation. Conduct routine outreach calls to caregivers, including appointment reminders and follow-up on referrals and services. Document all client contacts and follow-ups in case notes in accordance with program standards. Assist with scheduling appointments, home visits, and service coordination activities. Provide basic information and assistance to caregivers regarding available services and resources. Support Care Managers with coordination of respite and supplemental services, including communication with vendors and providers. Maintain updated resource lists and referral information. Assist with quality assurance activities. Support program activities such as caregiver surveys, outreach follow-ups, and data collection. Work with program staff to ensure services are delivered in a timely and organized manner. Other duties as determined by Director and required by funding sources.
Minimum Qualifications
Associate or bachelor’s degree preferred Experience in social services, community programs, or administrative support preferred Strong commitment to the mission of the Caregiver Services Program Nonjudgmental, socially perceptive, empathetic, and a good listener Strong organizational skills and attention to detail Ability to manage multiple tasks and meet deadlines Ability to communicate effectively with diverse populations Professional demeanor and ability to handle sensitive situations Strong written and verbal communication skills Basic computer skills, including Microsoft Office Ability to work collaboratively with staff and community partners Understanding and appreciation of the role of race, religion, ethnicity, sexual preference and individual values as it relates to serving clients and their families. Commitment to diversity and ability to work with diverse population of seniors, clients, volunteers and staff Proficiency in English and at least one additional language preferred (Cantonese, Spanish, or other languages)
Pay Range : $26 to $27 per hour, commensurate with qualifications and experience
Hours : Monday to Friday, 9:00AM to 5:00PM, 35 hours per week
Benefits : We have a strong and vibrant work culture and offer excellent benefits including medical, dental, and vision insurance, 15 vacation days, 12 sick days, 3 personal days, and 12 paid agency-wide holidays.
Hamilton-Madison House is an Equal Opportunity Employer
Full job record
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| Org ID | 3b30d578-3649-4eee-91bc-6dc741c3199f |
| Source ID | 48e642e5-101b-48c8-acf6-7130699f2f64 |
| Board ID | 48e642e5-101b-48c8-acf6-7130699f2f64 |
| Provider | adp_workforcenow |
| Provider Job Key | 592480 |
| Title | Case Aide |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | New York, NY, US, New York, NY |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | NY |
| City | New York |
| Salary Raw | Pay Range : $26 to $27 per hour, commensurate with qualifications and experience Hours : Monday to Fri |
| Salary Min | 26 |
| Salary Max | 27 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=21804cd7-688e-4691-9359-43c3eb7d22d2&ccId=19000101_000001&lang=en_US&type=JS&jobId=592480&jwId=9201188686587_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=21804cd7-688e-4691-9359-43c3eb7d22d2&ccId=19000101_000001&lang=en_US&type=JS&jobId=592480&jwId=9201188686587_1 |
| First Seen At | 2026-05-31 18:29:15Z |
| Last Seen At | 2026-06-06 13:07:52Z |
| Last Checked At | 2026-06-06 13:07:52Z |
| Last Changed At | 2026-06-06 13:07:52Z |
| Inactive At | — |
| Source Posted At | 2026-05-21 18:39:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=21804cd7-688e-4691-9359-43c3eb7d22d2|19000101_000001/date=2026-06-06/2026-06-06T13-07-49-694Z-b055ba4f23bbc30586c658dc4da51038e95116b964627eed8ca46e3686f6919d.json |
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"requisitionDescription": "<div><div><div><div><div><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong><u>Position Summary</u></strong></span></p><p style=\"margin: 3pt 0in 1pt; font-size: 13px; font-family: Calibri, sans-serif; line-height: 1.15;\" data-pasted=\"true\"><span style='font-size: 18px; font-family: \"times new roman\", serif; color: black;'>Hamilton-Madison House’s Caregiver Services Program for Manhattan 1 catchment area serves informal/unpaid caregivers of older adults, and their loved ones, throughout Manhattan’s community districts 1-7, comprising all of Manhattan below 59<sup>th</sup> Street and the West side of Manhattan to the northern tip of Central Park. </span></p><p style=\"margin: 0in 0in 1pt 5.7pt; font-size: 13px; font-family: Calibri, sans-serif; text-indent: -0.5pt; line-height: 1.15;\"><span style='font-family: \"times new roman\", serif; font-size: 18px;'><br></span></p><p style=\"margin: 0in 0in 1pt; font-size: 13px; font-family: Calibri, sans-serif; line-height: 1.15;\"><span style='font-size: 18px; line-height: 98%; font-family: \"times new roman\", serif; color: black;'>The program provides direct services to caregivers, offering supportive counseling, information and assistance with benefits/entitlements, support groups, caregiver training; The program conducts extensive outreach and provides limited respite and supplemental assistance services. </span></p><p style=\"margin: 0in 0in 1pt 5.7pt; font-size: 13px; font-family: Calibri, sans-serif; text-indent: -0.5pt; line-height: 1.15;\"><span style='font-family: \"times new roman\", serif; font-size: 18px;'><br></span></p><p style=\"line-height: 1.15;\"><span style='font-size: 18px; font-family: \"times new roman\", serif; color: black;'>Under the direction of the Program Director, the Case Aide supports Care Managers and program operations by assisting with documentation, client follow-up, service coordination, and administrative tasks. The Case Aide plays an important role in ensuring timely, accurate, and compliant service delivery while supporting caregivers and maintaining program records.</span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif; color: black;'><strong><u>Responsibilities</u></strong></span></p><ul type=\"disc\" style=\"margin-bottom:0in;\" data-pasted=\"true\"><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(36, 36, 36); background: white; line-height: 1.15;'>Assist with Care Managers in applying for Entitlements and Benefits for Caregiver and Care receiver.</li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(36, 36, 36); background: white; line-height: 1.15;'>Assist Care Managers with data entry and maintenance of client records in the NYC Aging client tracking system.</li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(36, 36, 36); background: white; line-height: 1.15;'>Upload and organize required documentation, including consent forms, assessments, and service records.</li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(36, 36, 36); background: white; line-height: 1.15;'>Review files for completeness and follow up on missing or incomplete documentation.</li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(36, 36, 36); background: white; line-height: 1.15;'>Conduct routine outreach calls to caregivers, including appointment reminders and follow-up on referrals and services.</li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(36, 36, 36); background: white; line-height: 1.15;'>Document all client contacts and follow-ups in case notes in accordance with program standards.</li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(36, 36, 36); background: white; line-height: 1.15;'>Assist with scheduling appointments, home visits, and service coordination activities.</li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(36, 36, 36); background: white; line-height: 1.15;'>Provide basic information and assistance to caregivers regarding available services and resources.</li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(36, 36, 36); background: white; line-height: 1.15;'>Support Care Managers with coordination of respite and supplemental services, including communication with vendors and providers.</li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(36, 36, 36); background: white; line-height: 1.15;'>Maintain updated resource lists and referral information.</li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(36, 36, 36); background: white; line-height: 1.15;'>Assist with quality assurance activities.</li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(36, 36, 36); background: white; line-height: 1.15;'>Support program activities such as caregiver surveys, outreach follow-ups, and data collection.</li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(36, 36, 36); background: white; line-height: 1.15;'>Work with program staff to ensure services are delivered in a timely and organized manner.</li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(36, 36, 36); background: white; line-height: 1.15;'><span style=\"color: rgb(36, 36, 36);\">Other duties as determined by Director and required by funding sources.</span></li></ul><p style=\"line-height: 1.15;\"><span style='font-family: \"times new roman\", serif; font-size: 18px;'><br></span></p><p style=\"line-height: 1.15;\"><span style='font-size: 18px; font-family: \"times new roman\", serif; color: rgb(36, 36, 36);'><u><strong>Minimum Qualifications</strong></u></span></p><div style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;' data-pasted=\"true\"><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif; line-height: 1.15;'><span style=\"color: rgb(36, 36, 36);\">Associate or bachelor’s degree preferred</span></li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif; line-height: 1.15;'><span style=\"color: rgb(36, 36, 36);\">Experience in social services, community programs, or administrative support preferred</span></li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif; line-height: 1.15;'><span style=\"color: rgb(36, 36, 36);\">Strong commitment to the mission of the Caregiver Services Program</span></li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif; line-height: 1.15;'><span style=\"color: rgb(36, 36, 36);\">Nonjudgmental, socially perceptive, empathetic, and a good listener</span></li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif; line-height: 1.15;'><span style=\"color: rgb(36, 36, 36);\">Strong organizational skills and attention to detail</span></li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif; line-height: 1.15;'><span style=\"color: rgb(36, 36, 36);\">Ability to manage multiple tasks and meet deadlines</span></li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif; line-height: 1.15;'><span style=\"color: rgb(36, 36, 36);\">Ability to communicate effectively with diverse populations</span></li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif; line-height: 1.15;'><span style=\"color: rgb(36, 36, 36);\">Professional demeanor and ability to handle sensitive situations</span></li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif; line-height: 1.15;'><span style=\"color: rgb(36, 36, 36);\">Strong written and verbal communication skills</span></li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif; line-height: 1.15;'><span style=\"color: rgb(36, 36, 36);\">Basic computer skills, including Microsoft Office</span></li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif; line-height: 1.15;'><span style=\"color: rgb(36, 36, 36);\">Ability to work collaboratively with staff and community partners</span></li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif; line-height: 1.15;'><span style=\"line-height: 107%;\">Understanding and appreciation of the role of race, religion, ethnicity, sexual preference and individual values as it relates to serving clients and their families. Commitment to diversity and ability to work with diverse population of seniors, clients, volunteers and staff</span></li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 3pt 0in 1pt; font-size: 18px; font-family: initial; line-height: 1.15;\" data-pasted=\"true\">Proficiency in English and at least one additional language preferred (Cantonese, Spanish, or other languages)</li></ul></div><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'><br></span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif; color: rgb(36, 36, 36);'><strong>Pay Range</strong><strong>: </strong>$26 to $27 per hour, commensurate with qualifications and experience</span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif; color: rgb(36, 36, 36);'><strong>Hours</strong>: Monday to Friday, 9:00AM to 5:00PM, 35 hours per week</span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif; color: rgb(36, 36, 36);'><strong>Benefits</strong>: <span style=\"color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;\" data-pasted=\"true\">We have a strong and vibrant work culture and offer excellent benefits including medical, dental, and vision insurance, 15 vacation days, 12 sick days, 3 personal days, and 12 paid agency-wide holidays.</span></span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif; color: rgb(36, 36, 36);'><span data-pasted=\"true\"><strong style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;' data-pasted=\"true\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Hamilton-Madison House is an Equal Opportunity Employer</span></strong></span></span><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:#242424;'><br></span></p></div></div></div></div></div>\n",
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"postingInstructions": [],
"additionalProperties": {},
"requisitionLocations": [
{
"address": {
"cityName": "New York",
"postalCode": "10038",
"countrySubdivisionLevel1": {
"codeValue": "NY"
}
},
"nameCode": {
"shortName": " New York, NY, US"
},
"aliasNames": []
}
],
"screeningRequirements": [],
"sponsoredVisaTypeCodes": []
},
"detail_meta": {
"url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/592480?cid=21804cd7-688e-4691-9359-43c3eb7d22d2&ccId=19000101_000001&lang=en_US&locale=en_US",
"http_status": 200,
"content_type": "application/json;charset=UTF-8",
"response_bytes": 17165
},
"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/c59de0ade0e11ae5d757c7bf97a0b59e66d51e9d?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/3b30d578-3649-4eee-91bc-6dc741c3199fJSONGET https://api.bluedoor.sh/job-postings/v1/sources/48e642e5-101b-48c8-acf6-7130699f2f64JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/c59de0ade0e11ae5d757c7bf97a0b59e66d51e9d/eventsJSON