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IT Support Specialist
Disability Rights Wisconsin · Milwaukee, WI, United States · On Site · Active · Rippling ATS
Job facts
| Field | Value |
|---|---|
| Company | Disability Rights Wisconsin |
| Title | IT Support Specialist |
| Normalized title | - |
| Department / team | Information Technology |
| Location | Milwaukee, WI, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Rippling ATS |
| Posted / first seen | 2026-06-12 / 2026-06-13 |
| Changed / last seen | 2026-06-20 / 2026-06-20 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Disability Rights Wisconsin. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Rippling ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Milwaukee. | Open |
| Department jobs | Active postings in Information Technology. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Disability Rights Wisconsin |
| Source | ace87720-75ff-4c23-95c7-abb28307411a |
| ATS provider | Rippling ATS |
Description
company
Who is Disability Rights Wisconsin?
Disability Rights Wisconsin is Wisconsin’s Protection and Advocacy system. The agency is charged with protecting the rights of individuals with disabilities and keeping them free from abuse and neglect. Employing a variety of means, our advocates and attorneys use individual casework and systems advocacy to achieve positive changes in the lives of people with disabilities and their families. We are seeking employees who value this work. In turn, we treat our employees well, offering a supportive environment, talented colleagues, excellent benefits, and generous leave.
Disability Rights Wisconsin arose out of the disability civil rights movement, demanding that the abuse of people with disabilities end and that people with disabilities be included in life, school, workplaces, and communities. Our core values include Diversity, Dignity, Independence, Accessibility, Inclusion, Human Rights, and Liberation. We approach our work by recognizing the intersectional nature of oppression experienced by people with disabilities and work to address disability-related injustices at the intersections of race, ethnicity, gender, sexual orientation, socio-economic status, and more.
We strive to create a welcoming and inclusive environment at DRW where every person feels a sense of belonging.
Our programs include:
● Protection & Advocacy for people with disabilities (addressing abuse/neglect, discrimination, and access to services)
● Disability Benefits Specialist program (helping people access Social Security, Medicaid, Medicare, and private insurance)
● Family Care & IRIS Ombudsman program (supporting people to remain in community-based settings)
● Victim Advocacy services for crime victims with disabilities
role
Full Time Equivalent: 40Hours/week)
Reports to: IT Manager
Rate: $26.00 to $32 per hour
Location: DRW has offices in Milwaukee and Madison. This position can be assigned to any of these office locations, depending on the applicant’s residence. DRW has a hybrid work policy.
Application Instructions: Submit a resume and cover letter detailing your qualifications and experience as they relate to the minimum and preferred qualifications.
For priority consideration, apply online at our Careers page: www.disabilityrightswi.org/careers
Application Deadline : Preferred consideration will be given to applicants who apply by June 30. Position will remain open until filled.
About This Position The IT Support Specialist plays a key role in supporting employees in their daily work. This role serves as the initial point of contact for IT requests and ensures timely escalation of more complex issues. Reporting to the IT Manager, this position helps maintain and improve essential systems, devices, and processes that support the organization’s mission.
Key Responsibilities 1. Helpdesk and Onsite Support (50%): a) Triage alerts from users and systems.
b) Provide ticket resolution for T1 and T2 issues.
c) Evaluate and escalate tickets for internal team members and vendors.
d) Respond to system support tickets.
2. Identity Access Management (5%): a. Take primary responsibility for managing user accounts.
b. Facilitate password and MFA resets.
c. Monitor systems for stale accounts.
3. Inventory and Endpoint Management (10%): a. Track and manage IT inventory including laptops, peripherals, software licenses, and warranties. Including an annual audit of equipment.
b. Oversee laptop lifecycle: procurement, setup, repair, replacement, wiping, and recycling.
c. Provision and enroll new devices.
d. Inform the IT Manager of IT equipment purchase needs.
e. Regularly audit inventory.
f. Review compliance reports and remediate or escalate gaps.
g. Assist with creating and deploying system configurations.
h. Manage organization-owned mobile devices.
4. Project Support (15%): a. Execute assigned project tasks and technical implementations.
b. Research solutions for defined project requirements.
c. Assist the IT Manager in providing accessible solutions
d. Evaluate proposed services for accessibility
e. Investigate specific solutions to meet accessibility needs
f. Document configurations, procedures and project outcomes.
5. Documentation (5%) :
a. Create and maintain documentation for internal IT processes, including creating checklists and documenting system configurations.
b. Maintain necessary evidence of completed work for compliance and security tracking.
6. Staff Training (5%) :
a. Support end users through ad hoc training.
b. Creation of training materials.
c. Provide IT orientation to new hires.
d. Participate in staff training and webinars, including facilitation and presentation.
e. Monitor staff training progress.
7. Printer and Network Support ( :
a. Deploy and update printer drivers.
b. Configure printer/scanner access and address books.
c. Troubleshoot connectivity issues.
d. Patch network jacks.
a. Change switch port VLAN assignment
b. Assist MSP with on-site support
8. Security and Compliance Support (2%) :
a. Execute documented Service Restoration Plans
b. Act as part of the Incident Response Team (IRT)
c. Assist with regular review and update of IR and DR plans
d. Participate in tabletop IR and DR exercises
e. Assist the IT Manager with Risk Assessments of software, services, and processes and perform remediation tasks as assigned.
9. Stay current with IT standards and Best Practices (5%) :
a. Pursue industry certifications (Microsoft, COMPTIA, CIS, etc.)
b. Maintain training and certifications on supported systems
c. Engage in research of emerging technology, best practices, and industry standards.
10. General ( :
a. Adhere to all DRW policies and procedures, including but not limited to work hours, timesheets, file maintenance, confidentiality, and security.
b. Participate in DRW activities such as all-staff meetings and committees.
May be other related duties as assigned. Qualifications Required: Minimum Qualifications:
· 1-2 years of progressive experience in a paid technical IT role:
o Able to organize incoming work requests and maintain day-to-day productivity.
o Proficiency in supporting Microsoft 365, including Intune and Defender.
o Ability to troubleshoot basic network issues
· Proven ability to troubleshoot technical issues, identify root causes, and recommend effective solutions.
· Ability to educate and empower users to resolve common issues independently.
· High-level analytical thinking, problem-solving, and critical reasoning skills.
· Excellent interpersonal and communication skills, with the ability to explain technical concepts to non-technical audiences.
· Willingness to work outside of standard business hours when necessary or in emergency support situations.
· Ability to travel to remote office locations as needed.
Preferred Qualifications:
· Certifications: Microsoft 365 Copilot and Agent Administration Fundamentals
· Experience with Microsoft Autopilot for device provisioning and endpoint compliance.
· Experience with Microsoft Entra, ticketing and remote management platforms.
· Experience contributing to IT documentation, audits, and compliance reporting.
· Familiarity with NIST 800-53 security controls and HIPAA compliance.
· Experience working with individuals with disabilities and/or people from culturally diverse backgrounds.
· Support employees with assistive technology and assist in modifying systems or equipment for accessibility.
· Fluency or strong proficiency in American Sign Language, Hmong, or Spanish;
Work Environment and Physical Demands · Remaining in a stationary position, often standing or sitting for prolonged periods: 27 to 40 or more hours
· Moving about to accomplish tasks or moving from one worksite to another: 13 hours or less
· Repetitive motions that may include the wrists, hands, and fingers: 27 to 40 or more hours
· Operating motor vehicles: 13 hours or less
· Sedentary work that primarily involves sitting and standing: 27 to 40 or more hours
Benefits
Disability Rights Wisconsin places an unparalleled value on the well-being of our staff. The following benefits are offered for permanent employees who work 20 or more hours per week:
Generous employer contribution for individual and family health insurance, plus a Health Reimbursement Account for uncovered health care costs. Employer-provided Short-Term and Long-Term Disability Insurance 401(k) Retirement Plan with Employer Contribution Flex Spending Account Access to affordable, quality: Dental, Vision Coverage Additional Life Insurance for the employee, spouse, and children Critical Illness Insurance Identity Theft Pet Insurance Public Student Loan Forgiveness: Employment at our organization may qualify you for federal student loan forgiveness programs. We do not directly pay for – nor forgive – federal student loans. However, our status as a not-for-profit organization under Section 501(c)(3) makes us an eligible employer. There may be other factors that determine whether one qualifies.
For more information, read the Federal Student Aid Public Service Loan Forgiveness (PSLF) page:
studentaid.gov/manage-loans/forgiveness-cancellation/public-service
Generous paid time off policies include:
10 Fixed and 4 Floating Holidays Leave time for: Medical and Caretaking Vacation Personal Bereavement Leave Additional benefits include the Employee Assistance Program (EAP), Commuter Choice, and Sabbatical Leave.
Equal Employment Opportunity Act (EEO) and Affirmative Action (AA)
We are an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status following Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA), and the Uniformed Services Employment and Reemployment Rights Act (USERRA). Our organization is committed to building a culturally diverse and inclusive environment.
Full job record
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| Org ID | 154b4cf3-5fcf-4399-96b7-d80e6aaa6e16 |
| Source ID | ace87720-75ff-4c23-95c7-abb28307411a |
| Board ID | ace87720-75ff-4c23-95c7-abb28307411a |
| Provider | rippling |
| Provider Job Key | d86c642c-8672-4351-b5d3-4eb71cc17de8 |
| Title | IT Support Specialist |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Milwaukee, WI, United States |
| Department | Information Technology |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | WI |
| City | Milwaukee |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://ats.rippling.com/disabilityrightswi/jobs/d86c642c-8672-4351-b5d3-4eb71cc17de8 |
| Apply URL | https://ats.rippling.com/disabilityrightswi/jobs/d86c642c-8672-4351-b5d3-4eb71cc17de8 |
| First Seen At | 2026-06-13 10:28:54Z |
| Last Seen At | 2026-06-20 09:26:14Z |
| Last Checked At | 2026-06-20 09:26:14Z |
| Last Changed At | 2026-06-20 09:26:14Z |
| Inactive At | — |
| Source Posted At | 2026-06-12 16:37:18Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=disabilityrightswi/date=2026-06-20/2026-06-20T09-26-13-316Z-984b80481b54f0b1d268d2c71e4e8881dd0ef9805638b75493ecba685ffc7be8.json |
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"role": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:13pt;white-space:pre-wrap;\">Full Time Equivalent:</strong></b><span style=\"font-size:13pt;white-space:pre-wrap;\"> 40Hours/week)</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:13pt;white-space:pre-wrap;\">Reports to:</strong></b><span style=\"font-size:13pt;white-space:pre-wrap;\"> IT Manager</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:13pt;white-space:pre-wrap;\">Rate:</strong></b><span style=\"font-size:13pt;white-space:pre-wrap;\"> $26.00 to $32 per hour</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:13pt;white-space:pre-wrap;\">Location:</strong></b><span style=\"font-size:13pt;white-space:pre-wrap;\"> DRW has offices in Milwaukee and Madison. This position can be assigned to any of these office locations, depending on the applicant’s residence. DRW has a hybrid work policy.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:13pt;white-space:pre-wrap;\">Application Instructions:</strong></b><span style=\"font-size:13pt;white-space:pre-wrap;\"> Submit a resume and cover letter detailing your qualifications and experience as they relate to the minimum and preferred qualifications.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">For priority consideration, apply online at our Careers page: </span><a href=\"http://www.disabilityrightswi.org/careers\" target=\"_blank\" class=\"css-173makr-linkStyle\" style=\"color:rgb(30,74,169);cursor:pointer;\"><span style=\"color:rgb(228,28,64);font-size:13pt;white-space:pre-wrap;\">www.disabilityrightswi.org/careers</span></a></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:13pt;white-space:pre-wrap;\">Application Deadline</strong></b><span style=\"font-size:13pt;white-space:pre-wrap;\">: </span><i><b><strong style=\"font-size:13pt;font-style:italic;white-space:pre-wrap;\">Preferred consideration will be given to applicants who apply by June 30. </strong></b></i><span style=\"font-size:13pt;white-space:pre-wrap;\">Position will remain open until filled.</span></p><h2 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:20pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;\"><span style=\"font-size:20pt;white-space:pre-wrap;\">About This Position</span></h2><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">The IT Support Specialist plays a key role in supporting employees in their daily work. This role serves as the initial point of contact for IT requests and ensures timely escalation of more complex issues. Reporting to the IT Manager, this position helps maintain and improve essential systems, devices, and processes that support the organization’s mission.</span></p><h2 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:20pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;\"><span style=\"font-size:20pt;white-space:pre-wrap;\">Key Responsibilities</span></h2><h3 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:13pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">1. </span><span style=\"color:windowtext;font-size:13pt;white-space:pre-wrap;\">Helpdesk and Onsite Support</span><span style=\"font-size:13pt;white-space:pre-wrap;\"> </span><span style=\"color:windowtext;font-size:13pt;white-space:pre-wrap;\">(50%):</span></h3><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">a) Triage alerts from users and systems.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">b) Provide ticket resolution for T1 and T2 issues.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">c) Evaluate and escalate tickets for internal team members and vendors.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">d) Respond to system support tickets.</span></p><h3 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:13pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">2. </span><span style=\"color:windowtext;font-size:13pt;white-space:pre-wrap;\">Identity Access Management</span><span style=\"font-size:13pt;white-space:pre-wrap;\"> </span><span style=\"color:windowtext;font-size:13pt;white-space:pre-wrap;\">(5%):</span></h3><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">a. Take primary responsibility for managing user accounts.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">b. Facilitate password and MFA resets.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">c. Monitor systems for stale accounts.</span></p><h3 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:13pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">3. </span><span style=\"color:windowtext;font-size:13pt;white-space:pre-wrap;\">Inventory and Endpoint Management</span><span style=\"font-size:13pt;white-space:pre-wrap;\"> </span><span style=\"color:windowtext;font-size:13pt;white-space:pre-wrap;\">(10%):</span></h3><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">a. Track and manage IT inventory including laptops, peripherals, software licenses, and warranties. Including an annual audit of equipment.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">b. Oversee laptop lifecycle: procurement, setup, repair, replacement, wiping, and recycling.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">c. Provision and enroll new devices.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">d. Inform the IT Manager of IT equipment purchase needs.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">e. Regularly audit inventory.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">f. Review compliance reports and remediate or escalate gaps.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">g. Assist with creating and deploying system configurations.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">h. Manage organization-owned mobile devices.</span></p><h3 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:13pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">4. </span><span style=\"color:windowtext;font-size:13pt;white-space:pre-wrap;\">Project Support (15%):</span></h3><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">a. Execute assigned project tasks and technical implementations.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">b. Research solutions for defined project requirements.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">c. Assist the IT Manager in providing accessible solutions</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">d. Evaluate proposed services for accessibility</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">e. Investigate specific solutions to meet accessibility needs</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">f. Document configurations, procedures and project outcomes.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><span style=\"font-size:13pt;white-space:pre-wrap;\"> </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">5. </span><b><strong style=\"font-size:13pt;white-space:pre-wrap;\">Documentation (5%)</strong></b><span style=\"font-size:13pt;white-space:pre-wrap;\">:</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">a. Create and maintain documentation for internal IT processes, including creating checklists and documenting system configurations.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">b. Maintain necessary evidence of completed work for compliance and security tracking.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">6. </span><b><strong style=\"font-size:13pt;white-space:pre-wrap;\">Staff Training (5%)</strong></b><span style=\"font-size:13pt;white-space:pre-wrap;\">:</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">a. Support end users through ad hoc training.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">b. Creation of training materials.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">c. Provide IT orientation to new hires.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">d. Participate in staff training and webinars, including facilitation and presentation.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">e. Monitor staff training progress.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">7. </span><b><strong style=\"font-size:13pt;white-space:pre-wrap;\">Printer and Network Support (<1%)</strong></b><span style=\"font-size:13pt;white-space:pre-wrap;\">:</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">a. Deploy and update printer drivers.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">b. Configure printer/scanner access and address books.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">c. Troubleshoot connectivity issues.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">d. Patch network jacks.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">a. Change switch port VLAN assignment</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">b. Assist MSP with on-site support</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">8. </span><b><strong style=\"font-size:13pt;white-space:pre-wrap;\">Security and Compliance Support (2%)</strong></b><span style=\"font-size:13pt;white-space:pre-wrap;\">:</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">a. Execute documented Service Restoration Plans</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">b. Act as part of the Incident Response Team (IRT)</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">c. Assist with regular review and update of IR and DR plans</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">d. Participate in tabletop IR and DR exercises</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">e. Assist the IT Manager with Risk Assessments of software, services, and processes and perform remediation tasks as assigned.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">9. </span><b><strong style=\"font-size:13pt;white-space:pre-wrap;\">Stay current with IT standards and Best Practices (5%)</strong></b><span style=\"font-size:13pt;white-space:pre-wrap;\">:</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">a. Pursue industry certifications (Microsoft, COMPTIA, CIS, etc.)</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">b. Maintain training and certifications on supported systems</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">c. Engage in research of emerging technology, best practices, and industry standards.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">10. </span><b><strong style=\"font-size:13pt;white-space:pre-wrap;\">General (<1%)</strong></b><span style=\"font-size:13pt;white-space:pre-wrap;\">:</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">a. Adhere to all DRW policies and procedures, including but not limited to work hours, timesheets, file maintenance, confidentiality, and security.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">b. Participate in DRW activities such as all-staff meetings and committees.</span></p><h2 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:13pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;\"><i><em style=\"font-size:13pt;white-space:pre-wrap;\">May be other related duties as assigned.</em></i></h2><h2 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:20pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;\"><span style=\"font-size:20pt;white-space:pre-wrap;\">Qualifications</span></h2><h3 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;\"><span style=\"white-space:pre-wrap;\">Required:</span></h3><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:13pt;white-space:pre-wrap;\">Minimum Qualifications:</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">· 1-2 years of progressive experience in a paid technical IT role:</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 40px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">o Able to organize incoming work requests and maintain day-to-day productivity.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 40px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">o Proficiency in supporting Microsoft 365, including Intune and Defender.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 40px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">o Ability to troubleshoot basic network issues</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">· Proven ability to troubleshoot technical issues, identify root causes, and recommend effective solutions.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">· Ability to educate and empower users to resolve common issues independently.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">· High-level analytical thinking, problem-solving, and critical reasoning skills.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">· Excellent interpersonal and communication skills, with the ability to explain technical concepts to non-technical audiences.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">· Willingness to work outside of standard business hours when necessary or in emergency support situations.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">· Ability to travel to remote office locations as needed.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:13pt;white-space:pre-wrap;\">Preferred Qualifications:</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">· Certifications: Microsoft 365 Copilot and Agent Administration Fundamentals</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">· Experience with Microsoft Autopilot for device provisioning and endpoint compliance.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">· Experience with Microsoft Entra, ticketing and remote management platforms.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">· Experience contributing to IT documentation, audits, and compliance reporting.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">· Familiarity with NIST 800-53 security controls and HIPAA compliance.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">· Experience working with individuals with disabilities and/or people from culturally diverse backgrounds.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">· Support employees with assistive technology and assist in modifying systems or equipment for accessibility.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">· Fluency or strong proficiency in American Sign Language, Hmong, or Spanish;</span></p><h2 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:20pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;\"><span style=\"font-size:20pt;white-space:pre-wrap;\">Work Environment and Physical Demands</span></h2><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">· </span><b><strong style=\"font-size:13pt;white-space:pre-wrap;\">Remaining in a stationary position, often standing or sitting for prolonged periods:</strong></b><span style=\"font-size:13pt;white-space:pre-wrap;\"> 27 to 40 or more hours</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">· </span><b><strong style=\"font-size:13pt;white-space:pre-wrap;\">Moving about to accomplish tasks or moving from one worksite to another: </strong></b><span style=\"font-size:13pt;white-space:pre-wrap;\">13 hours or less</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">· </span><b><strong style=\"font-size:13pt;white-space:pre-wrap;\">Repetitive motions that may include the wrists, hands, and fingers: </strong></b><span style=\"font-size:13pt;white-space:pre-wrap;\">27 to 40 or more hours</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">· </span><b><strong style=\"font-size:13pt;white-space:pre-wrap;\">Operating motor vehicles:</strong></b><span style=\"font-size:13pt;white-space:pre-wrap;\"> 13 hours or less </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">· </span><b><strong style=\"font-size:13pt;white-space:pre-wrap;\">Sedentary work that primarily involves sitting and standing: </strong></b><span style=\"font-size:13pt;white-space:pre-wrap;\">27 to 40 or more hours</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><i><b><strong style=\"font-size:20pt;font-style:italic;white-space:pre-wrap;\">Benefits</strong></b></i></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">Disability Rights Wisconsin places an unparalleled value on the well-being of our staff. The following benefits are offered for permanent employees who work 20 or more hours per week: </span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:13pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">Generous employer contribution for individual and family health insurance, plus a</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:13pt;white-space:pre-wrap;\">Health Reimbursement Account for uncovered health care costs.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:13pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">Employer-provided Short-Term and Long-Term Disability Insurance</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:13pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">401(k) Retirement Plan with Employer Contribution</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:13pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">Flex Spending Account</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:13pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">Access to affordable, quality:</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:13pt;list-style:none;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"font-size:13pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">Dental, Vision Coverage</span></li></ul></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:13pt;list-style:none;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"font-size:13pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">Additional</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:13pt;white-space:pre-wrap;\">Life Insurance for the employee,</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:13pt;white-space:pre-wrap;\">spouse, and children</span></li></ul></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:13pt;list-style:none;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"font-size:13pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">Critical Illness Insurance</span></li></ul></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:13pt;list-style:none;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"font-size:13pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">Identity Theft</span></li></ul></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:13pt;list-style:none;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"font-size:13pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">Pet Insurance</span></li></ul></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:13pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:13pt;white-space:pre-wrap;\">Public Student Loan Forgiveness: </strong></b></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">Employment at our organization may qualify you for federal student loan forgiveness programs. We do not directly pay for – nor forgive – federal student loans. However, our status as a not-for-profit organization under Section 501(c)(3) makes us an eligible employer. There may be other factors that determine whether one qualifies. </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">For more information, read the Federal Student Aid Public Service Loan Forgiveness (PSLF) page:</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:1pt;white-space:pre-wrap;\"> </span><br><u><span style=\"font-size:13pt;text-decoration:underline;white-space:pre-wrap;\">studentaid.gov/manage-loans/forgiveness-cancellation/public-service</span></u></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">Generous paid time off policies include: </span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:13pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">10 Fixed and 4 Floating Holidays</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:13pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">Leave time for:</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:13pt;list-style:none;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"font-size:13pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">Medical and Caretaking</span></li></ul></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:13pt;list-style:none;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"font-size:13pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">Vacation</span></li></ul></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:13pt;list-style:none;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"font-size:13pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">Personal</span></li></ul></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:13pt;list-style:none;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"font-size:13pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">Bereavement Leave</span></li></ul></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">Additional</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:13pt;white-space:pre-wrap;\">benefits include the Employee Assistance Program (EAP), Commuter Choice, and Sabbatical Leave. </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><i><em style=\"font-size:20pt;white-space:pre-wrap;\">Equal Employment</em></i><span style=\"white-space:pre-wrap;\"> </span><i><em style=\"font-size:20pt;white-space:pre-wrap;\">Opportunity</em></i><span style=\"white-space:pre-wrap;\"> </span><i><em style=\"font-size:20pt;white-space:pre-wrap;\">Act (EEO) and Affirmative Action (AA)</em></i></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"font-size:13pt;white-space:pre-wrap;\">We are an</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:13pt;white-space:pre-wrap;\">equal-opportunity</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:13pt;white-space:pre-wrap;\">employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status following Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA),</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:13pt;white-space:pre-wrap;\">and the Uniformed Services Employment and Reemployment Rights Act (USERRA). Our organization is committed to building a culturally diverse and inclusive environment.</span></p>",
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