The Easterly [St. Thomas] | HOST[ESS]

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    "datePosted": "2025-06-03",
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    "description": "<p><span style=\"font-size: 22px\">THE EASTERLY [ST. THOMAS] – <span style=\"font-weight: bold\">HOST / HOSTESS</span></span></p>\n<p><br></p>\n<p><em><span style=\"font-size: 18px\">NO LATE NIGHTS<br>HOLIDAY CLOSURES [THANKSGIVING DAY &amp; CHRISTMAS DAY]</span></em></p>\n<p><em><span style=\"font-size: 18px\">AUTOMATIC 20% GRAUITY ON ALL GUEST CHECKS</span></em></p>\n<p><em><span style=\"font-size: 18px\">TIP POOL ENVIRONMENT</span></em></p>\n<p><span style=\"font-size: 13px\"> </span></p>\n<p><span style=\"font-size: 18px\">OUR EXCITING WORK ENVIRONMENT</span></p>\n<p><span style=\"font-size: 13px\">The Easterly | St. Thomas is a waterfront dining oasis offering innovative craft cocktails and wood-fired cuisine representative of the rustic Caribbean. The menu is ocean-to-table focused, and utilizes locally grown produce and local flavors to compliment the dishes. The Easterly offers one of the Virgin Island’s most robust beverage programs with unique handcrafted cocktails, twists on Caribbean favorites, and an extensive list of craft beers &amp; wine. Tucked away in an oasis of palm trees and rich greenery, the restaurant exudes a Bohemian-island vibe, and offers a social, vibrant and interactive dining experience. </span></p>\n<p><br></p>\n<p><span style=\"font-size: 18px\">THE OPPORTUNITY</span></p>\n<p><span style=\"font-size: 13px\">The ideal candidate is a practiced problem solver, maintains a calm demeanor under pressure, persists to get the job done, and enjoys working alongside a large team to improve performance and increase retention. As the first (and last) point of contact, The Easterly hosts are friendly and warm, yet professional and confident. We are looking for well-presented, engaging individuals who will be excited to provide knowledgeable, approachable, efficient, energetic, and thoughtful service while upholding Ballast Hospitality standards and values.</span></p>\n<p><span style=\"font-size: 13px\"> </span></p>\n<p><span style=\"font-size: 18px\">RESPONSIBILITIES</span></p>\n<ul>\n<li><br><span style=\"font-size: 13px\">Greet all guests entering the restaurant and thank all guests leaving the restaurant.</span></li>\n<li><br><span style=\"font-size: 13px\">Manage reservation system.</span></li>\n<li><br><span style=\"font-size: 13px\">Ensure reservations are prioritized and seated in a timely manner.</span></li>\n<li><br><span style=\"font-size: 13px\">Strive to accommodate walk-in guests whenever possible.</span></li>\n<li><br><span style=\"font-size: 13px\">Clearly and politely communicate with guests when delays and/or waits occur.</span></li>\n<li><br><span style=\"font-size: 13px\">Maintain an organized floor by quickly and efficiently seating guests according to company standards.</span></li>\n<li><br><span style=\"font-size: 13px\">Understand and operate the reservation/seating system.</span></li>\n<li><br><span style=\"font-size: 13px\">Maintain professional and warm guest communications - inside the restaurant or via phone/email.</span></li>\n<li><br><span style=\"font-size: 13px\">Recognize key people in the industry, VIP guests and contacts related to the company and follow company protocol related to their visit.</span></li>\n<li><br><span style=\"font-size: 13px\">Communicate respectfully and clearly with the service team and management.</span></li>\n<li><br><span style=\"font-size: 13px\">Support team members in the completion of their duties to ensure the satisfaction of all guests before, during, and after service.</span></li>\n<li><br><span style=\"font-size: 13px\">Engage management for any guest issue or complaint.</span></li>\n<li><br><span style=\"font-size: 13px\">Maintain cleanliness and organization at the host stand and front door area.</span></li>\n<li><br><span style=\"font-size: 13px\">Additional service and/or operational tasks as determined by the manager.</span></li>\n<li><br><span style=\"font-size: 13px\">Adhere to grooming and dress code standards.</span></li>\n<li><br><span style=\"font-size: 13px\">Assist teammates to anticipate all other FOH needs.</span></li>\n<li><br><span style=\"font-size: 13px\">Be knowledgeable of the restaurant and its history.</span></li>\n</ul>\n<p><span style=\"font-size: 13px\"> </span></p>\n<p><span style=\"font-size: 18px\">QUALIFICATIONS</span></p>\n<ul>\n<li><br><span style=\"font-size: 13px\">Minimum 1 year of host and/or restaurant experience (preferred)</span></li>\n<li><br><span style=\"font-size: 13px\">Excellent communication and interpersonal skills</span></li>\n<li><br><span style=\"font-size: 13px\">Must possess an exceptional work ethic, a strong sense of hospitality, and a collaborative attitude.</span></li>\n<li><br><span style=\"font-size: 13px\">Ability to work in an organized and professional manner.</span></li>\n<li><br><span style=\"font-size: 13px\">Able to work in a standing/walking position for long periods of time.</span></li>\n<li><br><span style=\"font-size: 13px\">Ability to demonstrate quick thinking and adaptability in a constantly changing environment.</span></li>\n<li><br><span style=\"font-size: 13px\">Receptive to constructive criticism and performance feedback.</span></li>\n</ul>\n<p><span style=\"font-size: 13px\"> </span></p>\n<p><span style=\"font-size: 18px\">WHO WE ARE</span></p>\n<p><span style=\"font-size: 13px\">We believe in living our values, some of which are: </span></p>\n<ul>\n<li><br><span style=\"font-size: 13px\">Without integrity, all else fails. </span></li>\n<li><br><span style=\"font-size: 13px\">We believe in the ongoing training and development of our staff, and see it as a worthy investment in the future of the company. </span></li>\n<li><br><span style=\"font-size: 13px\">Without creativity, there is no innovation. </span></li>\n<li><br><span style=\"font-size: 13px\">We believe that only a happy and professional staff can give the level of personal service we demand. </span></li>\n<li><br><span style=\"font-size: 13px\">We believe in providing legendary service – the unique and powerful sort of personal care and attention that our guests tell stories about. </span></li>\n<li><br><span style=\"font-size: 13px\">We expect to work hard, exude professionalism, and have fun in the workplace - simultaneously. </span></li>\n</ul>\n<p><span style=\"font-size: 13px\"> </span></p>\n<p><span style=\"font-size: 18px\">COMPENSATION AND BENEFITS</span></p>\n<p><span style=\"font-size: 13px\">We offer competitive pay. We encourage our employees to grow and learn and offer many opportunities for personal and career development.</span></p>\n<p><span style=\"font-size: 13px\"> </span></p>\n<p><span style=\"font-size: 18px\">EQUAL OPPORTUNITY EMPLOYER</span></p>\n<p><span style=\"color: #222222; font-size: 13px\">The Easterly [St. Thomas] is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.</span></p>",
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