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Home › Companies › 4f88bb8a Eb9f 4f0e A611 2ae0cfc74a0f 19000101 000001 › Work Order Specialist

Work Order Specialist

4f88bb8a Eb9f 4f0e A611 2ae0cfc74a0f 19000101 000001 · Austin, TX, US, Austin, TX · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company4f88bb8a Eb9f 4f0e A611 2ae0cfc74a0f 19000101 000001
TitleWork Order Specialist
Normalized title-
Department / team-
LocationAustin, TX, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-15 / 2026-05-31
Changed / last seen2026-06-05 / 2026-06-05

Related slices

PageWhat it containsOpen
Company jobsActive postings from 4f88bb8a Eb9f 4f0e A611 2ae0cfc74a0f 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Austin.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company4f88bb8a Eb9f 4f0e A611 2ae0cfc74a0f 19000101 000001
Source6ab382cc-2b79-47d8-89e4-30ecb1643aee
ATS providerADP Workforce Now Recruiting

Description

Want a rewarding job that offers the pay and benefits you deserve? Join us at Easy Ice! We’re a growing company that provides an all-inclusive commercial ice machine subscription to business owners nationwide. We’ve been changing our industry for the better since we started in 2009, and we’re not slowing down anytime soon. As a member of our team, you’ll be helping restaurants, bars, hospitals, hotels, and other businesses get the ice they need without spending a fortune or stressing out. We’ll invest in your professional development and overall quality of life because we know employee satisfaction is key to our success. Easy Ice doesn’t just want to be the #1 commercial ice machine solution in America—we also want to be one of the best places to work. Easy Ice continues to grow and seeks a bright, highly motivated Work Order Specialist to join their team in the BBB market . In this role, the Work Order Specialist is responsible for providing timely and accurate review and documentation of work orders received from our service providers. Ongoing technical training will be delivered by the Technical Services Board to ensure work order review captures any work orders not in compliance with Easy Ice SOP expectations. Responsibilities: Assist with customer requests Deliver exceptional customer service Distribute/Filter customer service emails daily Review and processing of work orders, In compliance with Easy Ice technical SOP, based on tech notes and pictures Create and distribute Preventive Maintenance work orders to service partners Review Preventive Maintenance invoices Reschedule Preventive Maintenance work orders, as needed Monitor adherence to Maintenance Plan schedule Responsible to consistently increase technical knowledge Maintain customer and service provider contact lists Escalate any work orders needing additional attention or service needs Update and clean up customer information within Salesforce Back-office administration and paperwork Other duties and responsibilities as required Qualifications: High School Degree or Equivalent 5 years Customer Service or equivalent experience preferred Intermediate level of technical aptitude Team oriented Self-starter Detailed oriented and high level of accuracy delivered Ability to multitask effectively Proficient in Microsoft Office Suite Ability to perform effectively in a fast-paced environment Work primarily in a climate-controlled environment with minimal safety/health hazard potential Sedentary, sitting, walking, occasional lifting (overhead, waist level) from floor, bending, frequent near vision use for reading and computer use Prolonged periods of time sitting Benefits: Excellent Medical/Dental/Vision/Group Life 401k Company Match PTO and Holiday Pay Fitness Membership Reimbursement Provide all Tools needed to complete the job The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified. Easy Ice is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.

Full job record

Job IDc56eeb70be5cad7b593c8405db5fc964c829229d
Org ID7ace6f05-852f-453e-b39f-33d25b4eccc4
Source ID6ab382cc-2b79-47d8-89e4-30ecb1643aee
Board ID6ab382cc-2b79-47d8-89e4-30ecb1643aee
Provideradp_workforcenow
Provider Job Key566427
TitleWork Order Specialist
Normalized Title—
Statusactive
Activeyes
Location TextAustin, TX, US, Austin, TX
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionTX
CityAustin
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=4f88bb8a-eb9f-4f0e-a611-2ae0cfc74a0f&ccId=19000101_000001&lang=en_US&type=JS&jobId=566427&jwId=9202741138504_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=4f88bb8a-eb9f-4f0e-a611-2ae0cfc74a0f&ccId=19000101_000001&lang=en_US&type=JS&jobId=566427&jwId=9202741138504_1
First Seen At2026-05-31 18:34:41Z
Last Seen At2026-06-05 02:48:27Z
Last Checked At2026-06-05 02:48:27Z
Last Changed At2026-06-05 02:48:27Z
Inactive At—
Source Posted At2026-05-15 14:26:00Z
Source Updated At—
Raw Payload Uris3://bluework-jobs-prod-raw-590183727216/raw/provider=adp_workforcenow/board=4f88bb8a-eb9f-4f0e-a611-2ae0cfc74a0f|19000101_000001/date=2026-06-05/2026-06-05T02-48-27-179Z-5e6493b4ba1566ab006e088ebed9f1814c02223f2e7db6186b46d7b89be04f94.json
Event Fields
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  "last_changed_at": "2026-06-05T02:48:27.819Z",
  "active_status": "active"
}
Parsed Structured
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Extensions
{}
Native Structured
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    "requisitionDescription": "<div><p><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 12px; color: rgb(32, 33, 36);\">Want a rewarding job that offers the pay and benefits you deserve? Join us at Easy Ice! We&rsquo;re a growing company that provides an all-inclusive commercial ice machine subscription to business owners nationwide. We&rsquo;ve been changing our industry for the better since we started in 2009, and we&rsquo;re not slowing down anytime soon. As a member of our team, you&rsquo;ll be helping restaurants, bars, hospitals, hotels, and other businesses get the ice they need without spending a fortune or stressing out. We&rsquo;ll invest in your professional development and overall quality of life because we know employee satisfaction is key to our success. Easy Ice doesn&rsquo;t just want to be the #1 commercial ice machine solution in America&mdash;we also want to be one of the best places to work.</span></p><p style='box-sizing: border-box; margin: 0px 0px 1em; line-height: 16px; color: rgb(32, 33, 36); font-family: \"Open Sans\", \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">Easy Ice continues to grow and seeks a bright, highly motivated<strong style=\"box-sizing: border-box; font-weight: bold;\">&nbsp;Work Order Specialist&nbsp;</strong>to join their team in the<strong style=\"box-sizing: border-box; font-weight: bold;\">&nbsp;BBB&nbsp;</strong>market<strong style=\"box-sizing: border-box; font-weight: bold;\">.</strong> In this role, the Work Order Specialist is responsible for providing timely and accurate review and documentation of work orders received from our service providers. Ongoing technical training will be delivered by the Technical Services Board to ensure work order review captures any work orders not in compliance with Easy Ice SOP expectations.</span></span></p><p style='box-sizing: border-box; margin: 0px 0px 1em; line-height: 16px; color: rgb(32, 33, 36); font-family: \"Open Sans\", \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"box-sizing: border-box; font-size: 16px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\"><u style=\"box-sizing: border-box;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Responsibilities:</strong></u></span></span></p><ul style='box-sizing: border-box; margin-top: 0px; margin-bottom: 11.5px; color: rgb(32, 33, 36); font-family: \"Open Sans\", \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">Assist with customer requests</span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">Deliver exceptional customer service</span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">Distribute/Filter customer service emails daily</span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">Review and processing of work orders, In compliance with Easy Ice technical SOP, based on tech notes and pictures</span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">Create and distribute Preventive Maintenance work orders to service partners</span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">Review Preventive Maintenance invoices</span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">Reschedule Preventive Maintenance work orders, as needed</span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">Monitor adherence to Maintenance Plan schedule</span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">Responsible to consistently increase technical knowledge</span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">Maintain customer and service provider contact lists</span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">Escalate any work orders needing additional attention or service needs</span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">Update and clean up customer information within Salesforce</span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">Back-office administration and paperwork</span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">Other duties and responsibilities as required</span></span></li></ul><p style='box-sizing: border-box; margin: 0px 0px 1em; line-height: 16px; color: rgb(32, 33, 36); font-family: \"Open Sans\", \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"box-sizing: border-box; font-size: 16px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\"><u style=\"box-sizing: border-box;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Qualifications:</strong></u></span></span></p><ul style='box-sizing: border-box; margin-top: 0px; margin-bottom: 11.5px; color: rgb(32, 33, 36); font-family: \"Open Sans\", \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">High School Degree or Equivalent</span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">5 years Customer Service or equivalent experience preferred</span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">Intermediate level of technical aptitude</span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">Team oriented</span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">Self-starter</span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">Detailed oriented and high level of accuracy delivered</span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">Ability to multitask effectively</span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">Proficient in Microsoft Office Suite</span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">Ability to perform effectively in a fast-paced environment</span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">Work primarily in a climate-controlled environment with minimal safety/health hazard potential</span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">Sedentary, sitting, walking, occasional lifting (overhead, waist level) from floor, bending, frequent near vision use for reading and computer use</span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">Prolonged periods of time sitting</span></span></li></ul><p style='box-sizing: border-box; margin: 0px 0px 1em; line-height: 16px; color: rgb(32, 33, 36); font-family: \"Open Sans\", \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"box-sizing: border-box; font-size: 16px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\"><u style=\"box-sizing: border-box;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Benefits:</strong></u></span></span></p><ul style='box-sizing: border-box; margin-top: 0px; margin-bottom: 11.5px; color: rgb(32, 33, 36); font-family: \"Open Sans\", \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">Excellent Medical/Dental/Vision/Group Life</span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">401k Company Match</span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">PTO and Holiday Pay</span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">Fitness Membership Reimbursement</span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">Provide all Tools needed to complete the job</span></span></li></ul><p style='box-sizing: border-box; margin: 0px 0px 1em; line-height: 16px; color: rgb(32, 33, 36); font-family: \"Open Sans\", \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\">The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.</span></span></p><p style='box-sizing: border-box; margin: 0px 0px 1em; line-height: 16px; color: rgb(32, 33, 36); font-family: \"Open Sans\", \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\"><em style=\"box-sizing: border-box;\">Easy Ice is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.</em></span></span></p></div>\n",
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    "requisitionTitle": "Work Order Specialist",
    "clientRequisitionID": "1913",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
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          "postalCode": "78701",
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        "nameCode": {
          "shortName": " Austin, TX, US"
        },
        "aliasNames": []
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    "screeningRequirements": [],
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    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/566427?cid=4f88bb8a-eb9f-4f0e-a611-2ae0cfc74a0f&ccId=19000101_000001&lang=en_US&locale=en_US",
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}
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