Motorcycles Sales - Raging Bull Harley Davidson

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          "text": "<p><strong>Major Duties and Responsibilities</strong></p><p><strong>1)Sales Department Associate</strong></p><ul><li>Attain new and used sales quotas as agreed upon with the sales manager.</li><li>Use floor time effectively to meet customer needs and solicit sales of all products.</li><li>Present the features of all products to customers along with their benefits.</li><li>Show each customer the advantages of products over competing brands.</li><li>Cross-sell additional parts, accessories, F&amp;I products, warranties &amp; service contracts, etc., with all new and used motorcycles.</li><li>Maintain profit margin objective for all motorcycle sales.</li><li>Follow procedures to ensure timely and proper completion of all paperwork.</li><li>Introduce new customers to the Service, Parts, General Merchandise, F&amp;I departments, and personnel.</li><li>Maintain floor stock daily to ensure vehicles are clean and polished.</li></ul><p><strong>2)Customer Service</strong></p><ul><li>Greet customers immediately in a courteous and friendly manner.</li><li>Handle telephone transactions quickly and courteously.</li><li>Ensure customers are properly qualified for needs, wants, and buying ability.</li><li>Practice a feature/benefit selling methodology so that all customers receive consistent treatment when doing business.</li><li>Use a common and consistent quotation methodology for motorcycle sales, trade-ins, and purchases.</li><li>Conduct a road test and pre-delivery inspection prior to delivery to the customer.</li><li>Ensure the delivery to the customer is an “EVENT” that endears the customer to the dealership.</li><li>Contact customers to&#xa0;encourage additional sales and ensure customer satisfaction.</li><li>Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to “Make Things Right.”</li><li>Attend training sessions to keep current with sales techniques and department issues.</li><li>Cultivate prospects (e.g., showroom customer follow-up, phone-in inquiries, past owners, etc.).</li></ul><p><strong>Commitments</strong></p><ul><li>Treat all employees and customers fairly, courteously, and with dignity.</li><li>Model superior customer service behavior for all sales personnel by maintaining positive relationships with customers, employees, and GM.</li><li>Remain current with all Sales department training available by attending seminars, workshops, and other related training programs assigned by the Sales Manager.</li><li>Be prompt and available for flexible scheduling.</li><li>Be honest and fair in all business dealings.</li><li>Meet or exceed sales quotas regularly.</li><li>Continually learn more about the products and services you sell.&#xa0; Stay current on motorcycle trends and selling features.</li></ul><p><strong>Physical Demands</strong></p><ul><li>The noise level in the work environment is occasionally loud.</li><li>Occasionally requires balancing and pushing a 500 to 800 lb. motorcycle.</li><li>Spend the majority of the day on your feet.</li></ul><p>&#xa0;</p><p><strong>Working Conditions </strong></p><ul><li>Is potentially exposed to battery acid, gasoline, chemical cleaning materials, or other toxic materials commonly found in a motor vehicle service department.</li><li>Occasionally, exposed to exhaust fumes or other airborne particles.</li></ul>",
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          "text": "<p>Raging Bull Harley-Davidson® isn't just a workplace; it's a community built on passion, camaraderie, and a shared love for the open road. Working here means being part of a legacy, embracing the thrill of the iconic Harley-Davidson® brand, and connecting with fellow enthusiasts. Beyond a job, it's an opportunity to immerse yourself in a vibrant culture that celebrates individuality and a deep-rooted spirit of adventure.</p><p>At Raging Bull Harley-Davidson® , you're not just filling a position; you're joining a family that values dedication, innovation, and a genuine passion for motorcycles. With a commitment to excellence, a supportive team, and a commitment to delivering exceptional customer experiences, this is more than a workplace-it's an exhilarating journey where your talents and passions can thrive amidst the roar of the engines and the pulse of the Harley-Davidson® lifestyle.</p>",
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