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HomeCompanies8e385a58 3229 4077 B1fd 213d4605da47 19000101 000001Member Service Specialist

Member Service Specialist

8e385a58 3229 4077 B1fd 213d4605da47 19000101 000001 · Northampton, MA, US, Northampton, MA · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company8e385a58 3229 4077 B1fd 213d4605da47 19000101 000001
TitleMember Service Specialist
Normalized title-
Department / team-
LocationNorthampton, MA, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2023-08-17 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 8e385a58 3229 4077 B1fd 213d4605da47 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Northampton.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company8e385a58 3229 4077 B1fd 213d4605da47 19000101 000001
Source7e2ecdf6-d73d-45ff-9c39-093a0c27e154
ATS providerADP Workforce Now Recruiting

Description

Want to be part of an organization that makes a difference? Come join our team! UMassFive College Federal Credit Union is looking for a full-time motivated professional to serve as a Member Services Specialist! Responsibilities: It is the responsibility of the Member Service Specialist to uncover and deliver ways to (1) save or make money for the member; (2) save them time or provide a convenience; (3) provide peace-of-mind for the member; or (4) generally improve the member’s financial knowledge. This will be accomplished by performing a variety of member service duties, including: establishing memberships, opening accounts, interviewing members for consumer and equity loans, disbursing loans, identifying members’ needs and providing services and products in their best interest. Refer members to the appropriate party for specialty financial services such as investment counseling, first mortgage applications, etc. Perform various Teller transactions, such as deposits, withdrawals, loan payments, and transfers. Educate members on financial topics, providing basic financial coaching services as needed. Requirements: High School Diploma; 2 to 5 years of experience in a customer service or sales position with experience assisting and recommending products and services to better enhance the customers’ overall well-being preferred; knowledge of debits and credits and basic bookkeeping; demonstrated cross-selling ability; excellent member service skills; and excellent computer skills, including Word, web, and Excel, as well as experience using mobile devices, tablets, etc. Previous experience working as a Teller desired. Hours: Full-time, 37.50 hours/week, including rotating Saturdays Hours: 37.5 per week – Must be available between the hours of (8:00am and 6pm) Reports to: Eurika Boulay, Northampton Branch Manager Grade NE8: Min $19.72 Mid $24.65 Max $29.57 This position includes a fully comprehensive benefits package, including: health, dental, life, vision, flexible spending and disability insurance; paid vacation, sick, and personal time; tuition reimbursement; profit sharing and generous 401(k) plan with company match. UMassFive is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. UMassFive is a smoke-free facility.

Full job record

Job IDc5523f5ea2e64d2b3cf8ed1a2bee1e259ae222cd
Org ID267c2b5f-8a37-423e-a7b9-910cbb9a34f8
Source ID7e2ecdf6-d73d-45ff-9c39-093a0c27e154
Board ID7e2ecdf6-d73d-45ff-9c39-093a0c27e154
Provideradp_workforcenow
Provider Job Key459227
TitleMember Service Specialist
Normalized Title
Statusactive
Activeyes
Location TextNorthampton, MA, US, Northampton, MA
Department
Team
Employment Type
Workplace Type
Remote Policy
CountryUnited States
RegionMA
CityNorthampton
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=8e385a58-3229-4077-b1fd-213d4605da47&ccId=19000101_000001&lang=en_US&type=JS&jobId=459227&jwId=9200514944329_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=8e385a58-3229-4077-b1fd-213d4605da47&ccId=19000101_000001&lang=en_US&type=JS&jobId=459227&jwId=9200514944329_1
First Seen At2026-05-31 18:39:53Z
Last Seen At2026-06-06 12:43:53Z
Last Checked At2026-06-06 12:43:53Z
Last Changed At2026-06-06 12:43:53Z
Inactive At
Source Posted At2023-08-17 13:45:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=8e385a58-3229-4077-b1fd-213d4605da47|19000101_000001/date=2026-06-06/2026-06-06T12-43-53-074Z-236e22ce7d1477ecf16fca8d05f038b04f886814919354879c5ce223b8591deb.json
Event Fields
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Parsed Structured
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Extensions
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