Program Asst, ACT (24978)

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    "description": "<p><span style=\"font-family:Cambria, serif;\">As a Program Assistant, you will maintain patient-centered care for clients receiving services from the primary licensed Assertive Community Treatment (ACT) program from the referral and intake process through ongoing treatment and discharge. You will report to the Program Director and you will work primarily onsite.</span></p>\n<p><span style=\"font-family:Cambria, serif;\"><strong>Responsibilities:</strong></span></p>\n<ul>\n\t<li><span style=\"font-family:Cambria, serif;\">Develop and track a staff safety and monitoring system to include staff check-ins, and respond in case of staff or client incident.</span></li>\n\t<li><span style=\"font-family:Cambria, serif;\">Responsible for managing medical records and supporting daily staff communication.</span></li>\n\t<li><span style=\"font-family:Cambria, serif;\">Responsible for facilitating monthly billing reporting and needs, insurance eligibility, electronic clinical record reporting, and additional record and reporting needed to sustain program functioning.</span></li>\n\t<li><span style=\"font-family:Cambria, serif;\">Maintain information of contact information for local service providers, first responders, community health agencies, housing, client and collaterals.</span></li>\n\t<li><span style=\"font-family:Cambria, serif;\">Develop proficiency with the use of CAIRS system and assessment due dates for clients.</span></li>\n\t<li><span style=\"font-family:Cambria, serif;\">Maintain hospitalization logs in the electronic clinical record to support billing functions.</span></li>\n\t<li><span style=\"font-family:Cambria, serif;\">Manage the referral, intake, treatment, and discharge process for the ACT program on a daily basis</span></li>\n\t<li><span style=\"font-family:Cambria, serif;\">Compile and obtain all required documents for referral so program director can review referral quickly for potential admission.</span></li>\n\t<li><span style=\"font-family:Cambria, serif;\">Contact potential program participants to review the structure of program and client needs; schedule intake appointments by coordinating with program staff.</span></li>\n\t<li><span style=\"font-family:Cambria, serif;\">Support the Director with routine reporting and auditing documentation for accuracy and completion.</span></li>\n\t<li><span style=\"font-family:Cambria, serif;\">Communicate with program staff the results of audits and necessary documentation due.</span></li>\n\t<li><span style=\"font-family:Cambria, serif;\">Compile program data in a comprehensive manner, tracking any program required data, which could include client demographics, referral source, number of sessions per week, number of hours per session, critical events such as hospitalization and outcomes</span></li>\n\t<li><span style=\"font-family:Cambria, serif;\">Help develop program budgets, recording expenses, and tracking program spending</span></li>\n\t<li><span style=\"font-family:Cambria, serif;\">Schedule Psychiatrist/Psychiatric Nurse Practitioner appointments as directed by Director.</span></li>\n\t<li><span style=\"font-family:Cambria, serif;\">Record meeting minutes and develop reporting to be submitted to shareholders/referral sources.</span></li>\n\t<li><span style=\"font-family:Cambria, serif;\">Ensure that all appointments are correctly scheduled for program. Compile reports for ACT program for clinicians related to the accuracy and timeliness of documentation.</span></li>\n\t<li><span style=\"font-family:Cambria, serif;\">Complete and scan paper documents over to responsible Provider or attach to appropriate participant electronic clinical record.</span></li>\n\t<li><span style=\"font-family:Cambria, serif;\">Welcome Participants/visitors to the office and monitor waiting area for any safety or comfort concerns and respond.</span></li>\n\t<li><span style=\"font-family:Cambria, serif;\">Triage and manage the ACT main phone line, directing callers to the appropriate team member.</span></li>\n\t<li><span style=\"font-family:Cambria, serif;\">Responsible for maintaining office supply inventory and communicating with Director for program needs</span></li>\n\t<li><span style=\"font-family:Cambria, serif;\">Maintain the agency vehicle's cleanliness and fuel levels on a routine basis.</span></li>\n\t<li><span style=\"font-family:Cambria, serif;\">Accompany ACT team members into the community when a safety concern exists as directed by the Director.</span></li>\n</ul>\n\n<p><span style=\"font-family:Cambria, serif;\"><strong>Requirements and Education:</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Cambria, serif;\">High School Diploma is required; Associate's degree and three years of related experience, preferred</span></li>\n\t<li><span style=\"font-family:Cambria, serif;\">A valid NYS driver's license required.</span></li>\n</ul>\n\n<p><span style=\"font-family:Cambria, serif;\"><strong>Benefits</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Cambria, serif;\">Health care package: medical, dental, and vision</span></li>\n\t<li><span style=\"font-family:Cambria, serif;\">Tuition reimbursement</span></li>\n\t<li><span style=\"font-family:Cambria, serif;\">Paid time off</span></li>\n\t<li><span style=\"font-family:Cambria, serif;\">Holiday Pay</span></li>\n\t<li><span style=\"font-family:Cambria, serif;\">401 (K) plan</span></li>\n\t<li><span style=\"font-family:Cambria, serif;\">Life Insurance</span></li>\n\t<li><span style=\"font-family:Cambria, serif;\">Loan repayment assistance</span></li>\n\t<li><span style=\"font-family:Cambria, serif;\">Free training/CEU opportunities</span></li>\n</ul>\n\n<h3><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#4f81bd;\">About Northern Rivers</span></span></h3>\n\n<p><span style=\"font-family:Cambria, serif;\">At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.</span></p>\n\n<p><span style=\"font-family:Cambria, serif;\">Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.</span></p>",
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