Clinic Office Assistant - Urgent Care Clinic

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    "ExternalDescriptionStr": "<p>As a Clinic Office Assistant at Physicians Regional Medical Center you'll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, and student loan assistance for eligible roles.<br>&nbsp;</p><p><strong>Job Summary</strong>&nbsp;<br><br>The Clinic Office Assistant provides administrative and clerical support to ensure efficient operations within the clinic. This role is responsible for patient check-in and check-out, scheduling appointments, handling patient inquiries, processing payments, and maintaining accurate records. The Clinic Office Assistant also assists with various office and clinic tasks to support healthcare providers and ensure a positive patient experience.&nbsp;<br><br><strong>Essential Functions</strong></p><ul><li>Greets and assists patients during check-in and check-out, ensuring accuracy in patient information and documentation.</li><li>Schedules patient appointments, obtains pre-certifications, and coordinates with providers for testing, procedures, and surgeries.</li><li>Collects time-of-service (TOS) payments, issues invoices, and processes financial transactions in compliance with clinic policies.</li><li>Maintains and updates patient records, ensures quality control, and addresses gaps in care.</li><li>Answers phone calls, responds to inquiries regarding clinic policies and services, and routes messages appropriately.</li><li>Enters charges and codes invoices for billing, ensuring accuracy and timely processing.</li><li>Monitors and maintains office and clinic supply inventory, placing orders as needed to ensure availability of necessary materials.</li><li>Assists in handling physician call schedules, provider reimbursements, and license renewals.</li><li>Supports clinical staff as needed, including assisting in triage and coordinating patient referrals.</li><li>Ensures a clean and organized work environment, following infection control and safety protocols.</li><li>Performs other duties as assigned.</li><li>Maintains regular and reliable attendance.</li><li>Complies with all policies and standards.</li></ul><p><strong>Qualifications</strong></p><ul><li>0-2 years of experience in a medical office, clinic, or healthcare administrative setting required</li></ul><p><strong>Knowledge, Skills and Abilities</strong></p><ul><li>Proficiency in electronic medical records (EMR) systems and office software.</li><li>Strong organizational skills and attention to detail.</li><li>Excellent verbal and written communication skills.</li><li>Ability to multitask and work in a fast-paced healthcare environment.</li><li>Customer service-oriented with a professional and courteous demeanor.</li><li>Knowledge of medical terminology, scheduling, billing, and insurance verification preferred.</li></ul><p><strong>Licenses and Certifications</strong></p><ul><li>Certified Medical Office Administrative Assistant (CMAA) preferred</li></ul><p>&nbsp;</p><p>This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.<br>&nbsp;</p>",
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