Customer Service Agent

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  "last_changed_at": "2026-05-30T05:47:15.747Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "West Palm Beach, Florida, 33413, United States",
    "city": "West Palm Beach",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
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  "salary_min": null,
  "inferred_at": "2026-06-06T10:31:28.843Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "West Palm Beach, Florida, 33413, United States",
      "city": "West Palm Beach",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
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  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
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{}

{
  "list_job": {
    "id": "37",
    "isRemote": null,
    "location": {
      "city": "West Palm Beach",
      "state": "Florida"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18587",
    "locationType": "0",
    "jobOpeningName": "Customer Service Agent",
    "departmentLabel": "Client Relations",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "West Palm Beach",
      "state": "Florida",
      "postalCode": "33413",
      "addressCountry": "United States"
    },
    "datePosted": "2025-05-28",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p>Safebound Moving &amp; Storage</p>\n<p>Client Support Agent</p>\n<p>Full-time</p>\n<p>Mon – Fri, 9:00 PM – 6:00 PM</p>\n<p>Saturday, 10:00 AM – 4:00 PM</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">About the role:</span></p>\n<p><br></p>\n<p>At Safebound Moving &amp; Storage, we take pride in making every move a smooth one — and our Client Support team is at the heart of that experience. We're looking for a motivated, detail-driven Client Support Agent who thrives in a fast-paced environment and genuinely enjoys helping people. You'll be the trusted first point of contact for our clients, guiding them through the moving process with professionalism, accuracy, and care.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">What you'll do:</span></p>\n<p><br></p>\n<ul>\n<li><span>Handle incoming calls and client inquiries promptly and professionally</span></li>\n</ul>\n<ul>\n<li><span>Confirm move details, timelines, and logistics with clients and association partners</span></li>\n<li><span>Coordinate with vendors, carriers, and internal teams to schedule and manage moves</span></li>\n<li><span>Track and manage moving operations using Granot (or equivalent CRM)</span></li>\n<li><span>Maintain accurate, up-to-date records in Excel or Google Sheets</span></li>\n<li><span>Juggle multiple priorities while keeping a calm, solutions-focused approach</span></li>\n<li><span>Contribute to a team culture built on communication, accountability, and service</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">What you bring:</span></p>\n<p><br></p>\n<ul>\n<li><span>Experience in customer service or logistics</span></li>\n<li><span>Proficiency in Excel and/or Google Sheets</span></li>\n<li><span>Strong communication and organizational skills</span></li>\n<li><span>A sharp eye for detail and follow-through</span></li>\n<li>Familiarity with Granot or a similar CRM (required)</li>\n<li><span>Ability to stay composed and effective in a high-volume environment</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">What we offer:</span></p>\n<p><br></p>\n<ul>\n<li><span>Competitive compensation</span></li>\n<li><span>Clear opportunities for growth and advancement</span></li>\n<li><span>A collaborative, team-first workplace culture</span></li>\n<li><span>The chance to make a real impact at a growing company</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Schedule:</span></p>\n<p><br></p>\n<p>This is a second-shift position. Core hours are Monday through Friday, 12:00 PM – 9:00 PM, plus every Sunday, 10:00 AM – 4:00 PM.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">How to apply:</span></p>\n<p><br></p>\n<p>Ready to join the team?</p>\n<p><br></p>\n<p> Submit your resume and professional references to be considered. We review applications on a rolling basis and look forward to meeting candidates who share our commitment to exceptional client care.</p>\n<p><br></p>\n<p>Safebound Moving &amp; Storage is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>\n<p> </p>",
    "compensation": "DOE",
    "departmentId": "18587",
    "locationType": "0",
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    "jobCategoryId": null,
    "jobOpeningName": "Customer Service Agent",
    "departmentLabel": "Client Relations",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://safebound.bamboohr.com/careers/37",
    "employmentStatusLabel": "Full-Time"
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}