Residential Manager

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  "language": "en",
  "location": {
    "raw": "Houston, Texas, 77009, United States",
    "city": "Houston",
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    "country": "United States",
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{
  "list_job": {
    "id": "50",
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    "location": {
      "city": "Houston",
      "state": "Texas"
    },
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    "departmentId": "18488",
    "locationType": "0",
    "jobOpeningName": "Residential Manager ",
    "departmentLabel": "Restorative Care",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Houston",
      "state": "Texas",
      "postalCode": "77009",
      "addressCountry": "United States"
    },
    "datePosted": "2024-05-13",
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    "description": "<p><span style=\"font-weight: bold\"><span style=\"font-family: Arial, sans-serif; font-size: 18px\">Residential Manager Job Description</span></span></p>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Job Title: </span></span> <span style=\"font-family: Arial, sans-serif; font-size: 15px\">Residential Manager</span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Department</span></span><span style=\"font-family: Arial, sans-serif; font-size: 15px\">: </span> <span style=\"font-family: Arial, sans-serif; font-size: 15px\">Restorative Care </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Reports To:</span></span> <span style=\"font-family: Arial, sans-serif; font-size: 15px\">Restorative Care Director</span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Arial, sans-serif; font-size: 15px\">FLSA Status:</span></span> <span style=\"font-family: Arial, sans-serif; font-size: 15px\">Full-time (Exempt)</span></p>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Organization</span></span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Elijah Rising is a Christian non-profit organization that provides safety through Prayer, Awareness, Intervention, and Restoration for victims of sex trafficking.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Elijah Rising's Restoration program serves survivors through residential care in a therapeutic setting. Centered around the eight dimensions of wellness, Elijah Rising provides safe housing, food, utilities, clothing, personal supplies, access to medical and dental care, professional therapy, life skills training, emotional skills, occupational resources, job skills, case management, spiritual care, and transportation 24/7/365.</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Summary</span></span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 15px\">The Residential Manager is responsible for the day-to-day operation of the Elijah Rising restorative care program and the supervision of residential staff and volunteers. The Residential Manager will assist with the development of effective program planning and implementation.  She collaborates with the CARE team to provide the optimal continuum of care for each participant. </span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Required Duties and Responsibilities </span></span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 15px\">(Other duties may be assigned as necessary)</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Leads and guides Bible studies, devotionals, and prayer and worship times as needed.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Management and Supervision</span></span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Oversees residential staff and volunteers</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Develops staff schedules including planning for back-ups, emergency response, and 24/7 coverage for the home</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Helps identify and foresee future staffing needs</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Participates in the screening process of staff and volunteer selection </span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Attends and leads (when requested) regular staff meetings for residential staff and CARE team</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Oversees the integration of all volunteers for the program including training, hospitality, and scheduling</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Reviews shift notes on no less than a weekly basis to maintain an ongoing awareness of house activities and interactions </span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Maintains timely communication with staff and volunteers concerning scheduling, events, organizational updates, and policy changes</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Provides regular progress updates regarding residents and staff </span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Participates in evaluations and assessments of residents, including any discipline or discharge measures</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Participates in evaluations and assessments of staff, including any discipline or discharge measures</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Reports any and all significant actions, including but not limited to abuse, neglect, excessive conflict, flagrant disrespect, violence, dishonesty, or theft on the part of either residents or team to the management team immediately and ensures appropriate action is taken</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Oversees the distribution and collection of completing resident surveys</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Ensures each completing resident receives a phone call or card on her birthday</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Arial, sans-serif; font-size: 15px\">House Management </span></span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Ensures all current and archived program files are filed securely, accurately, and in a timely way. Oversees the appropriate retention of files long term</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Collaborates with residential staff to coordinate and facilitate activities of the daily schedule with residents, staff, and volunteers</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Assists in any participant program requirements such as intake and exits, groups, assessments, reviews, etc. </span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Assists residential staff as needed to arrange for transportation for residents’ needs</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Ensures the daily operation of the household stays within the guidelines, core values, mission, and policies of Elijah Rising</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Coordinates with CARE team to ensure continual services to support residents</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Provides training and leadership to residential staff regarding household management and routine maintenance</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Ensures the safety of all residents by implementing, monitoring, and enforcing the policies and protocols of the Program</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Orients residents to the program’s residential requirements and standards</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Plans, schedules, and ensures the completion of chores by residents and staff</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Lead the implementation of crisis management plans as needed such as preparing the household for severe weather events</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Oversees accurate hourly reporting for all residential staff, meeting deadlines as needed</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Provides crisis assistance as needed, including overnight as needed</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Maintains the facility regularly such as replacing batteries, light bulbs, door codes, air filters, etc. </span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 15px\"><br></span><span style=\"font-weight: bold\"><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Finance</span></span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Oversees the household expenses and procedures to ensure adherence to the budget</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Facilitates timely financial reporting from all residential staff</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Ensures residential staff are adhering to Elijah Rising’s fiscal policies </span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Provides oversight and accountability to the points management process for residents </span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Essential Functions</span></span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Assists residential coordinators in implementing meal planning and documentation, and ensure the completion of shift checklists by staff </span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Assists case manager(s) to develop individualized, comprehensive program plans with both long and short-term goals identified, including plan B, crisis, and relapse plans</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Connects case managers with appropriate resources to assist with goals</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Responsible for developing and maintaining an on-call schedule to ensure continuous coverage can be provided 24/7 to meet the needs of residents and awake 24/7 care during times of crisis as needed</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Assists with intake and orientation of new residents, as needed</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Consults with medical, dental, vision, and mental health providers regarding resident treatment plans, as needed</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Leads residential coordinator meetings when the program director is not present and works to promote healthy team communication, culture, and cohesion across domains</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Regularly reviews resident progress with case managers and program director</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Oversees accurate and consistent communication of appropriate metrics to program coordinator through the activity reporting system (TimeStar)</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Oversees the supplies and domestic operations of the residence </span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Communicates in an appropriate and timely way with the Operations Director regarding maintenance issues </span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Responsible for overseeing all volunteer interactions within the residential program</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">This role is the direct supervisor for residential staff and volunteers</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Qualifications</span></span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Must have excellent communication, writing, and language skills</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Must be extremely detail-oriented in order to effectively track and report metrics</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Must have strong time-management skills</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Excellent computer skills needed</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Able to create spreadsheets, graphs, charts, presentations, and other documents</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Must be able to manage time efficiently to meet expected weekly deadlines</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Able to read, analyze, and interpret professional journals and general business periodicals </span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Able to write reports, presentations, blogs, and essays, as needed</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Must be able to work with mathematical concepts such as fractions, percentages, ratios, and proportions in practical situations</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Able to define problems, collect data, establish facts, and draw valid conclusions</span></li>\n</ul>\n<p><span style=\"font-weight: bold\">Technical Competencies:</span></p>\n<ul>\n<li>Proficient in <span style=\"font-weight: bold\">Google Workspace</span> tools </li>\n<li>Comfortable navigating <span style=\"font-weight: bold\">Apple/macOS systems</span></li>\n<li>Knowledge of <span style=\"font-weight: bold\">1Password</span> for secure credential management</li>\n<li>Working knowledge of <span style=\"font-weight: bold\">BambooHR</span></li>\n<li>Effective communication using <span style=\"font-weight: bold\">Slack</span> or similar internal messaging tools</li>\n<li>Ability to create and deliver professional presentations using <span style=\"font-weight: bold\">Google Slides</span>, <span style=\"font-weight: bold\">Keynote</span>, or similar software</li>\n</ul>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Other Requirements</span></span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Must have reliable transportation</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Must possess a valid state driver’s license and valid vehicle insurance</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Must be able to drive a 15-passenger van</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Must be able to drive on the highway for long distances (2 hours+)</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Must successfully pass background checks and random drug testing during employment</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Employees are frequently required to stand, walk, and drive</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Vision requirements include close vision, far-range vision, and the ability to focus </span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Hearing requirements include the ability to hear a normal conversation in normal ranges and the ability to be in moderate to loud environments for extended periods of time</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Occasionally required to lift/carry and push/pull up to 50 lbs</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Occasionally required to climb stairs, bend or stoop, kneel or crouch</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 15px\">**Reasonable accommodations can be made for individuals with disabilities</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Education, Training, and Experience </span></span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Bachelor’s Degree preferred</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">One or more years of experience working in trauma-care preferred</span></li>\n</ul>",
    "compensation": "40,000 - 48,000",
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    "departmentLabel": "Restorative Care",
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    "jobOpeningShareUrl": "https://elijahrising.bamboohr.com/careers/50",
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}