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Analyst, IT Support

5ebe3104 E38c 46ac 8508 76b7402ab3ae 19000101 000001 · Chicago, Lombard, IL, US, Lombard, IL · Hybrid · Active · $50,000–$65,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company5ebe3104 E38c 46ac 8508 76b7402ab3ae 19000101 000001
TitleAnalyst, IT Support
Normalized title-
Department / team-
LocationChicago, IL, United States
Work modelHybrid / Hybrid
Employment type-
Salary$50,000–$65,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2025-11-25 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Company jobsActive postings from 5ebe3104 E38c 46ac 8508 76b7402ab3ae 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Chicago.Open
Work model jobsActive Hybrid postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company5ebe3104 E38c 46ac 8508 76b7402ab3ae 19000101 000001
Source2f700eea-2cb2-4a0e-a103-65f0d8f29a53
ATS providerADP Workforce Now Recruiting

Description

Job Family: BPIT Job Title: IT Support Analyst Location: Naperville, IL: This position will follow a hybrid work-from-home/office model, with at least three days per week spent in the office. Role Summary: The IT Support Team supports ONE North America users by resolving technical problems and building solutions that cover a multitude of technical disciplines. This position provides both first and second level IT support, designs and implements solutions related to end-user compute, and serves as a resource to other Business Process Information Technology teams. IT Support Team members work directly with internal customers and are the primary representatives of the IT department to internal customers. Additional Responsibilities: Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada. Identify, research and resolve technical problems Support activities including problem recognition, research, isolation, resolution and follow-up with affected parties Document and record problem information gathering and resolution steps in a consistent and organized manner using the company’s Service Now system. Perform IT operational and maintenance tasks, as assigned Perform audits and documentation for IT inventory (hardware and software) and system access Responsible for user registration and role setting for business systems Manage projects and other work, as assigned Prepare RFP's, bid proposals, contracts, scope of work reports, other documentation for IT projects and efforts Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones. Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal. Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams Deploy and administer technology solutions Collaborate with Global and other regional technology teams for solutions Core Required Skills and Competencies: Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook. Highly motivated with the ability to work independently and as part of a team Ability to evaluate data, analyze, and problem solve. Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management. Function-Specific Required Skills and Competencies: Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks. Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management. Some travel and flexibility in work hours is required. Ability to take part in on-call rotation is required. Required Minimum Years Experience: 2+ years of modern systems management 2+ years of application and cloud service management 3+ years of desktop and application IT Support 3+ years customer service experience in IT Support Required Minimum Education: Technical and/or College degree preferred Resumes may be submitted to: [email protected] To learn more about Ocean Network Express NA and other available opportunities, please visit us at the below link: https://career.one-line.com Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #JIL #ZR What we offer: Opportunities available with hybrid working arrangements Total rewards package including medical, dental, vision, life insurance, short-term and long-term disability, 401K plan

Full job record

Job IDc508e5048c27cb9574cc4f16ea217f7f854ee51a
Org ID76d252c8-ce0d-4d5d-bbaa-e535baae8382
Source ID2f700eea-2cb2-4a0e-a103-65f0d8f29a53
Board ID2f700eea-2cb2-4a0e-a103-65f0d8f29a53
Provideradp_workforcenow
Provider Job Key542120
TitleAnalyst, IT Support
Normalized Title—
Statusactive
Activeyes
Location TextChicago, Lombard, IL, US, Lombard, IL
Department—
Team—
Employment Type—
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionIL
CityChicago
Salary Raw50000.00 To 65000.00 (USD) Annually
Salary Min50,000
Salary Max65,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=5ebe3104-e38c-46ac-8508-76b7402ab3ae&ccId=19000101_000001&lang=en_US&type=JS&jobId=542120&jwId=9200864728296_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=5ebe3104-e38c-46ac-8508-76b7402ab3ae&ccId=19000101_000001&lang=en_US&type=JS&jobId=542120&jwId=9200864728296_1
First Seen At2026-05-31 18:26:05Z
Last Seen At2026-06-06 12:30:53Z
Last Checked At2026-06-06 12:30:53Z
Last Changed At2026-06-06 12:30:53Z
Inactive At—
Source Posted At2025-11-25 22:22:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=5ebe3104-e38c-46ac-8508-76b7402ab3ae|19000101_000001/date=2026-06-06/2026-06-06T12-30-52-866Z-5b100435ffeb5e7b9d6f4d4333d4ac479a2de157b67d64af9f4850f1309c8df6.json
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Extensions
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This position provides both first and second level IT support, designs and implements solutions related to end-user compute, and serves as a resource to other Business Process Information Technology teams. &nbsp;IT Support Team members work directly with internal customers and are the primary representatives of the IT department to internal customers.&nbsp;</span></p></td></tr><tr is=\"qowt-table-row\"><td is=\"qowt-table-cell\" colspan=\"1\" rowspan=\"1\" style=\"background-color: rgb(189, 15, 114); border-right-style: none;\"><p is=\"qowt-word-para\" style=\"border-style: none;\"><span is=\"qowt-word-run\" style=\"font-weight: bold; font-size: 11pt; font-style: normal; color: rgb(255, 255, 255);\">Additional Responsibilities:</span></p></td><td is=\"qowt-table-cell\" colspan=\"1\" rowspan=\"1\"><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\" data-pasted=\"true\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:'Noto Sans Symbols',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:'Noto Sans Symbols',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Identify, research and resolve technical problems</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:'Noto Sans Symbols',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Support activities including problem recognition, research, isolation, resolution and follow-up with affected parties</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:'Noto Sans Symbols',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Document and record problem information gathering and resolution steps in a consistent and organized manner using the company&rsquo;s Service Now system.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:'Noto Sans Symbols',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Perform IT operational and maintenance tasks, as assigned</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Perform audits and documentation for IT inventory (hardware and software) and system access</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Responsible for user registration and role setting for business systems</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:'Noto Sans Symbols',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Manage projects and other work, as assigned</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:'Noto Sans Symbols',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Prepare RFP&#39;s, bid proposals, contracts, scope of work reports, other documentation for IT projects and efforts</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:'Noto Sans Symbols',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:'Noto Sans Symbols',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:'Noto Sans Symbols',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-right: 19pt;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Deploy and administer technology solutions</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:'Noto Sans Symbols',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-right: 19pt;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Collaborate with Global and other regional technology teams for solutions</span></p></li></ul></td></tr><tr is=\"qowt-table-row\"><td is=\"qowt-table-cell\" colspan=\"1\" rowspan=\"1\" style=\"background-color: rgb(189, 15, 114); border-right-style: none;\"><p is=\"qowt-word-para\" style=\"border-style: none;\"><span is=\"qowt-word-run\" style=\"font-weight: bold; font-size: 11pt; font-style: normal; color: rgb(255, 255, 255);\">Core Required Skills and Competencies:</span></p></td><td is=\"qowt-table-cell\" colspan=\"1\" rowspan=\"1\"><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\" data-pasted=\"true\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:'Noto Sans Symbols',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and &nbsp;team-player outlook.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:'Noto Sans Symbols',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Highly motivated with the ability to work independently and as part of a team</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:'Noto Sans Symbols',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Ability to evaluate data, analyze, and problem solve.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:'Noto Sans Symbols',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:8pt;\"><span style=\"font-size:11pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Very strong communication and collaborative skills. &nbsp;Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management.</span></p></li></ul></td></tr><tr is=\"qowt-table-row\"><td is=\"qowt-table-cell\" colspan=\"1\" rowspan=\"1\" style=\"background-color: rgb(189, 15, 114); border-right-style: none;\"><p is=\"qowt-word-para\" style=\"border-style: none;\"><span is=\"qowt-word-run\" style=\"font-weight: bold; font-size: 11pt; font-style: normal; color: rgb(255, 255, 255);\">Function-Specific Required Skills and Competencies:</span></p></td><td is=\"qowt-table-cell\" colspan=\"1\" rowspan=\"1\"><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\" data-pasted=\"true\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:'Noto Sans Symbols',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:'Noto Sans Symbols',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:'Noto Sans Symbols',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:'Noto Sans Symbols',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Some travel and flexibility in work hours is required.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:'Noto Sans Symbols',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:8pt;\"><span style=\"font-size:11pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Ability to take part in on-call rotation is required.</span></p></li></ul></td></tr><tr is=\"qowt-table-row\"><td is=\"qowt-table-cell\" colspan=\"1\" rowspan=\"1\" style=\"background-color: rgb(189, 15, 114); border-right-style: none;\"><p is=\"qowt-word-para\" style=\"border-style: none;\"><span is=\"qowt-word-run\" style=\"font-weight: bold; font-size: 11pt; font-style: normal; color: rgb(255, 255, 255);\">Required Minimum Years Experience:</span></p></td><td is=\"qowt-table-cell\" colspan=\"1\" rowspan=\"1\"><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\" data-pasted=\"true\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:'Noto Sans Symbols',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">2+ years of modern systems management</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:'Noto Sans Symbols',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">2+ years of application and cloud service management</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:'Noto Sans Symbols',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">3+ years of desktop and application IT Support</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:'Noto Sans Symbols',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:8pt;\"><span style=\"font-size:11pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">3+ years customer service experience in IT Support</span></p></li></ul></td></tr><tr is=\"qowt-table-row\"><td is=\"qowt-table-cell\" colspan=\"1\" rowspan=\"1\" style=\"background-color: rgb(189, 15, 114); border-right-style: none;\"><p style=\"border-style: none;\" data-pasted=\"true\"><span style=\"font-weight: bold; font-size: 11pt; font-style: normal; color: rgb(255, 255, 255);\">Required Minimum Education:</span></p><br></td><td is=\"qowt-table-cell\" colspan=\"1\" rowspan=\"1\"><span style=\"font-size:11pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\" data-pasted=\"true\">Technical and/or College degree preferred</span><br></td></tr></tbody></table><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><br></p><div style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\" data-pasted=\"true\"><p style=\"box-sizing: border-box; outline: none; margin: 0px 0px 15px; padding: 0px; font-size: 14px; line-height: 1.42857; color: rgb(65, 65, 65); font-family: sans-serif;\">Resumes may be submitted to: &nbsp;<span style=\"box-sizing: border-box; outline: none; font-weight: 700;\"><a href=\"mailto:[email protected]\" target=\"_blank\" style=\"color: rgb(17, 85, 204);\">[email protected]</a></span></p><p style=\"box-sizing: border-box; outline: none; margin: 0px 0px 15px; padding: 0px; font-size: 14px; line-height: 1.42857; color: rgb(65, 65, 65); font-family: sans-serif;\">To learn more about Ocean Network Express NA and other available opportunities, please visit us at the below link:</p><p style=\"box-sizing: border-box; outline: none; margin: 0px 0px 15px; padding: 0px; font-size: 14px; line-height: 1.42857; color: rgb(65, 65, 65); font-family: sans-serif;\"><span style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\" data-pasted=\"true\">&nbsp;</span><a href=\"https://career.one-line.com/\" target=\"_blank\" data-saferedirecturl=\"https://www.google.com/url?q=https://career.one-line.com&source=gmail&ust=1764195153620000&usg=AOvVaw3vC3BmbMdcjAFNUYFgfAuS\" style=\"color: rgb(17, 85, 204); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255);\">https://career.one-line.com</a><span style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">&nbsp;</span></p><p style=\"box-sizing: border-box; outline: none; margin: 0px 0px 15px; padding: 0px; font-size: 14px; line-height: 1.42857; color: rgb(65, 65, 65); font-family: sans-serif;\">Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and&nbsp;prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p><p style=\"box-sizing: border-box; outline: none; margin: 0px 0px 15px; padding: 0px; font-size: 14px; line-height: 1.42857; color: rgb(65, 65, 65); font-family: sans-serif;\">#JIL #ZR</p></div><div style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><br></div><div style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><p dir=\"ltr\" style=\"box-sizing: border-box; outline: none; margin-top: 0pt; margin-bottom: 0pt; line-height: 1.2; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px;\"><span style=\"box-sizing: border-box; outline: none; font-size: 10pt; font-family: Arial, sans-serif; color: rgb(0, 0, 0); font-weight: 700; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; vertical-align: baseline;\">What we offer:</span></p><p dir=\"ltr\" style=\"box-sizing: border-box; outline: none; margin-top: 0pt; margin-bottom: 0pt; line-height: 1.2; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px;\"><br style=\"box-sizing: border-box; outline: none;\"></p><ul style=\"box-sizing: border-box; outline: none; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px; margin-top: 0px; margin-bottom: 0px;\"><li dir=\"ltr\" style=\"box-sizing: border-box; outline: none; list-style-type: disc; font-size: 10pt; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; vertical-align: baseline; white-space-collapse: preserve;\"><p dir=\"ltr\" style=\"box-sizing: border-box; outline: none; margin-top: 0pt; margin-bottom: 0pt; line-height: 1.2;\"><span style=\"box-sizing: border-box; outline: none; font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; vertical-align: baseline;\">Opportunities available with hybrid working arrangements&nbsp;</span></p></li><li dir=\"ltr\" style=\"box-sizing: border-box; outline: none; list-style-type: disc; font-size: 10pt; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; vertical-align: baseline; white-space-collapse: preserve;\"><p dir=\"ltr\" style=\"box-sizing: border-box; outline: none; margin-top: 0pt; margin-bottom: 0pt; line-height: 1.2;\"><span style=\"box-sizing: border-box; outline: none; font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; vertical-align: baseline;\">Total rewards package including medical, dental, vision, life insurance, short-term and long-term disability, 401K plan</span></p></li></ul></div></div></div></div></div></div></div></div></div></div>\n",
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    "requisitionTitle": "Analyst, IT Support",
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}
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