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HomeCompaniesCbe9299b 1be4 496f B651 56fe013458a3 19000101 000001Communications Director

Communications Director

Cbe9299b 1be4 496f B651 56fe013458a3 19000101 000001 · Houston, TX, US, Houston, TX · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyCbe9299b 1be4 496f B651 56fe013458a3 19000101 000001
TitleCommunications Director
Normalized title-
Department / team-
LocationHouston, TX, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2021-08-27 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Cbe9299b 1be4 496f B651 56fe013458a3 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Houston.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyCbe9299b 1be4 496f B651 56fe013458a3 19000101 000001
Source0a36b7ae-9bd7-4ef8-96f1-ef53ef06b2cf
ATS providerADP Workforce Now Recruiting

Description

Next Level Urgent Care, LLC Job Title: Communications Center Director Department: Call Ahead. Reports To: Chief Operating Officer FLSA Status: Exempt Index Number: 90.040 Last Modified: 8-8-2021 Purpose: The Communications Center Director is responsible for the strategic planning and execution of all Call Ahead operations. Core duties include management and leadership of processes for the continuous improvement of the patient experience with specific emphasis on patient care, quality management, workforce planning, recruiting, coaching and training. Job Duties and Responsibilities Drive exceptional customer service experience for the Next Level Urgent Care organization. Draft, implement, and execute policies and procedures to facilitate a high-quality patient service experience. Manage metrics, ensure patient satisfaction, and report statistical productivity and efficiency levels related to Call Ahead team. Develop and implement training and quality assurance programs for new hires and experienced employees. Direct the team workflow and workload as well as handle patients’ questions and concerns in a timely manner. Motivate, coach, train and encourage Call Ahead team through positive communication and feedback on an ongoing basis. Identify and recommend expansions to technology, equipment, and policies that may improve customer service and retention. Develop and administer the annual department budget to attain business goals with operational stability. Act as a liaison between the Call ahead team and other departments in the organization. Desired Qualifications Exceptional interpersonal, customer service, problem-solving, verbal and written communication and conflict resolution skills Strong coaching and leadership skills with the ability to motivate employees Knowledge of management principles and familiarity with company services and policies Organized, reliable and data/results-driven Excellent problem solving and process improvement skills to achieve the goals of the organization

Full job record

Job IDc501411e42a8197ecf3621168e9836d9b87d5025
Org ID5b429aa8-6d0b-4bfe-aa76-c7cb90bda6da
Source ID0a36b7ae-9bd7-4ef8-96f1-ef53ef06b2cf
Board ID0a36b7ae-9bd7-4ef8-96f1-ef53ef06b2cf
Provideradp_workforcenow
Provider Job Key379505
TitleCommunications Director
Normalized Title
Statusactive
Activeyes
Location TextHouston, TX, US, Houston, TX
Department
Team
Employment Type
Workplace Type
Remote Policy
CountryUnited States
RegionTX
CityHouston
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=cbe9299b-1be4-496f-b651-56fe013458a3&ccId=19000101_000001&lang=en_US&type=JS&jobId=379505&jwId=9200118439350_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=cbe9299b-1be4-496f-b651-56fe013458a3&ccId=19000101_000001&lang=en_US&type=JS&jobId=379505&jwId=9200118439350_1
First Seen At2026-05-31 18:13:19Z
Last Seen At2026-06-06 12:39:10Z
Last Checked At2026-06-06 12:39:10Z
Last Changed At2026-06-06 12:39:10Z
Inactive At
Source Posted At2021-08-27 16:22:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=cbe9299b-1be4-496f-b651-56fe013458a3|19000101_000001/date=2026-06-06/2026-06-06T12-39-07-749Z-6275a7569c13b485097c7b3bb5d4a56ede4092c7ceed58b4f94d81149567afef.json
Event Fields
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Parsed Structured
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Extensions
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