Hospitality Manager

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  "last_changed_at": "2026-06-20T08:51:41.152Z",
  "active_status": "active"
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  "language": "en",
  "location": {
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    "city": "Milano",
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  "inferred_at": "2026-06-21T11:09:21.942Z",
  "launch_scope": {
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      "state": "Milano"
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    "jobOpeningName": "Hospitality Manager",
    "departmentLabel": "Work",
    "employmentStatusLabel": "Permanent - Full-Time"
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  "detail_job_opening": {
    "location": {
      "city": "Milano",
      "state": "Milano",
      "postalCode": "20139",
      "addressCountry": "Italy"
    },
    "datePosted": "2026-06-19",
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    "description": "<p><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">About us</span><br></p>\n<p><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Talent Garden is a leading digital skills academy in Europe</span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">, empowering individuals and organizations to thrive in the innovation ecosystem through diverse learning experiences. With </span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">online</span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">, </span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">offline</span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">, and </span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">hybrid courses</span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">, </span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">corporate programs</span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\"> and </span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">work and events spaces we offer an unparalleled vision to combine work life and learning</span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">.</span></p>\n<p><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Founded in Italy in 2011</span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">, Talent Garden has trained over </span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">25,000 professionals</span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\"> in digital skills and business innovation, developed tailored corporate education programs for Fortune 500 companies, and built a network of </span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">11 campuses </span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">in </span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">4 countries</span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">, hosting over </span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">4,500 innovators from startups</span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">,</span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">corporate labs</span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">, </span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">investors</span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">, and </span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">SMEs</span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">The role</span></p>\n<p><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">We’re looking for a </span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Hospitality Manager</span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\"> to join the team at our </span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Calabiana</span><br><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Milan campus</span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">. </span></p>\n<p><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">In this role, your mission will be </span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">to own the day-to-day campus operations, ensuring high service standards and a seamless member experience</span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Responsibilities</span></p>\n<ul>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">Manage opening and closing procedures of the co-working space, ensuring seamless front desk coverage and high service standards</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">Manage the reception area as the operational hub of the campus, welcoming members, visitors, and partners with warmth and professionalism</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">Handle calls, emails, deliveries, access cards, badges, and daily check-ins, ensuring secure and efficient access management</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">Monitor supplies and maintenance needs, coordinating proactively with external suppliers and vendors</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">Oversee daily service operations, including bookings and equipment setup, with attention to up-selling and member retention</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">Ensure the reception area is organised, functional, and visually welcoming, enhancing warmth and brand identity through seasonal styling</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">Collaborate with the rest of the team on day-to-day challenges to ensure the campus consistently looks, feels, and operates at its best</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">Work closely with the City Lead and rest of the team to deliver a consistent, high-quality campus experience</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">Support on-site events, including guest and speaker reception, acting as a reference point during high-attendance activities.</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">Ensure the campus consistently reflects the Talent Garden experience: dynamic, inclusive, well-organized, and community-driven</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">Support to create the day-to-day experience within the campus, helping create an environment that feels welcoming, energetic, and detail-oriented</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">Collaborate with the City Lead on retention, occupancy, and sales-related activities, contributing to the overall growth and success of the campus</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">Support to monitor the community sentiment and member satisfaction, proactively identifying opportunities to improve the campus experience</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">About you</span></p>\n<p><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">Ideally, you have experience in hospitality or operations within dynamic, people-driven spaces and enjoy being at the center of an active campus, where workspaces, community life, and events coexist seamlessly throughout the day.</span></p>\n<p><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">On top of this, you bring:</span></p>\n<ul>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">A strong service and operations mindset, with commercial awareness and an understanding of how daily service quality supports member retention</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">Strong organisational skills, with confidence using Google Workspace (especially Google Sheets) and basic familiarity with CRM tools (nice to have: HubSpot)</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">Comfort coordinating suppliers and external vendors to ensure continuity and quality of on-site services</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">High attention to detail and reliability in managing procedures, access, and daily operational standards</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">The ability to work autonomously, take ownership of issues, and act proactively in a highly on-site, hands-on role</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">Clear and professional communication skills, enabling effective interaction with members, partners, and internal teams</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">A calm and structured approach to problem-solving, with confidence using ticketing systems to manage and prioritise requests</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">Fluency in Italian (native level) and English, both written and spoken</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">Also, you are based in Milan and available to reach our campus on a daily basis </span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">Availability to coordinate hospitality activities across our Milan campuses, with Calabiana as the primary workplace and flexibility to regularly support the Isola campus when required, ensuring continuity and consistency of the member experience across both locations</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Perks and benefit</span></p>\n<ul>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">Access to all our co-working spaces across Europe.</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">Free access to all our Master's courses.</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">Meal vouchers and a €1,000 welfare budget to spend as you like.</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">Mum&amp;Dad policy offering (even more) flexible remote work options for expecting parents, a €1,000 bonus, and additional leave for dads to bond with their child.</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">An extra 6 working days of vacation each year, on top of local regulations.</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">December 24 and 31 automatically become holidays when they fall on weekdays.</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">Company-provided MacBook.</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">Access to discounts, events, and networking opportunities at our co-working spaces.</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">P.S. We’re pet-friendly, so you’re welcome to bring your furry friend to work!</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Selection process</span></p>\n<p><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Submit your application.</span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\"> Send us your CV and feel free to showcase your personality. If you prefer a creative format, go ahead.</span></p>\n<p><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Response time. </span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">We’ll get back to you within 10 days if we’re a match. If not, we’ll still do our best to notify you promptly.</span></p>\n<p><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Initial video call. </span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">An initial video call with our Talent team will be scheduled to assess cultural fit. Make sure to check out</span><a href=\"https://talentgarden.org/en/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> our company page</span></a><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\"> beforehand.</span></p>\n<p><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Next steps.</span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\"> For this role, there will be a couple of interview rounds, one of which will include an in-person meeting at our Milan campus.</span></p>\n<p><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Final step. </span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">The last stage in the process is a call with our CEO/Founders.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">At Talent Garden, diversity is our strength.</span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\"> We're committed to a safe, inclusive environment, welcoming applicants regardless of background. </span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">While we set high standards</span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">, we encourage individuals, especially women, not to let the fear of not being a perfect fit hold them back. </span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">We prioritize talent over traditional qualifications</span><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\"> and invite passionate individuals to apply. Your unique strengths could make a valuable contribution to our team!</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">You can read our privacy policy</span><a href=\"https://drive.google.com/file/d/1xQXDxSonc7SN29V8KMeucbx7n4qQw6F3/view?usp=sharing\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> here</span></a><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 10pt\">.</span></p>",
    "compensation": "28000",
    "departmentId": "19007",
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    "jobOpeningName": "Hospitality Manager",
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    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://talentgarden.bamboohr.com/careers/248",
    "employmentStatusLabel": "Permanent - Full-Time"
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}