Patient Care Coordinator (RN Case Manager - Desoto)

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    "requisitionDescription": "<div><p><br></p><p id=\"isPasted\"><strong>Job Title/Position:&nbsp;</strong>Patient Care Coordinator</p><p><strong>Reports to:&nbsp;</strong>Clinical Manager</p><p><strong>JOB DESCRIPTION SUMMARY:</strong> <span style=\"background-color: transparent;\">The Patient Care Coordinator&rsquo;s (PCC) primary responsibility is to provide administrative&nbsp;</span><span style=\"background-color: transparent;\">support for the Clinical Managers, clinical care staff and patients. The PCC will coordinate&nbsp;</span><span style=\"background-color: transparent;\">daily/weekly/monthly clinical reports, patient supplies and interagency/community&nbsp;</span><span style=\"background-color: transparent;\">referrals. The PCC will also collaborate with agency departments, facilities and&nbsp;</span><span style=\"background-color: transparent;\">physicians as needed to coordinate appointments and/or obtain necessary documents&nbsp;</span><span style=\"background-color: transparent;\">required for care delivery and billing. The PCC must be clinically licensed &amp; have the&nbsp;</span><span style=\"background-color: transparent;\">ability to receive a physician order. This position is primarily in an office environment;&nbsp;</span><span style=\"background-color: transparent;\">however, the PCC may be asked to assume patient overflow during high census&nbsp;</span><span style=\"background-color: transparent;\">situations.</span></p><p><br></p><p><strong><u>ESSENTIONAL JOB FUNCTIONS/RESPONSIBILITIES</u></strong></p><p>1. Collaborate with scheduling department to verify employee/patient schedules are&nbsp;<span style=\"background-color: transparent;\">accurate, staff are productive &amp; schedule variances are reconciled.</span></p><p>2. Support patient needs by communicating with field staff when patient&nbsp;<span style=\"background-color: transparent;\">assignments need priority i.e.,&nbsp;clinical change in condition, with direction from&nbsp;</span><span style=\"background-color: transparent;\">Clinical Manager.</span></p><p>3. Supports safe, effective care delivery by assisting with order review to ensure&nbsp;<span style=\"background-color: transparent;\">State and Federal Regulations are satisfied.</span></p><p>4. Supports operations &amp; compliance by effective maintenance of agency Clinical&nbsp;<span style=\"background-color: transparent;\">Tasks Reports for variances. These include but are not limited to: Schedule&nbsp;</span><span style=\"background-color: transparent;\">Report, Missed Visit Report, Past Due Visits, Schedule Deviation, Visit Exception&nbsp;</span><span style=\"background-color: transparent;\">&amp; Orphan Documents. Unresolved variances will be escalated to the Clinical&nbsp;</span><span style=\"background-color: transparent;\">Manager.</span></p><p>5. Supports clinical care and billing function by educating and obtaining clinical&nbsp;<span style=\"background-color: transparent;\">documents needed for home health billing as needed.</span></p><p>6. Verify admission criteria necessary for Notice of Admission daily and&nbsp;<span style=\"background-color: transparent;\">communicate variances to Clinical Manager for follow-up.</span></p><p>7. Assists with care coordination i.e. DME, medical supplies, coordination of&nbsp;<span style=\"background-color: transparent;\">appointments or referrals to outside agencies.</span></p><p>8. Facilitates patient care coordination documents with acute and post-acute&nbsp;<span style=\"background-color: transparent;\">facilities during patient transfers.</span></p><p>9. Assists with education &amp; training of field staff.</p><p>10. Other duties as assigned, may cover for field staff in situations of high census&nbsp;<span style=\"background-color: transparent;\">etc.</span></p><p><strong><br></strong></p><p id=\"isPasted\"><strong>POSITION QUALIFICATIONS</strong></p><p>1. One-year home care experience or experience in a facility setting.</p><p>2. Must be a licensed clinician with current, active license in good standing in the&nbsp;<span style=\"background-color: transparent;\">state the agency is located.</span></p><p>3. Skilled in making effective verbal and written communications with subordinates,&nbsp;<span style=\"background-color: transparent;\">co-workers, consumers, referral agencies and comfortable with conflict resolution&nbsp;</span><span style=\"background-color: transparent;\">skills.</span></p><p>4. Ability to educate consumers on all service lines and present to seniors and&nbsp;<span style=\"background-color: transparent;\">aides in a group setting</span></p><p>5. High energy level and passionate about care delivery</p><p>6. Must have excellent organizational skills and ability to complete competing&nbsp;<span style=\"background-color: transparent;\">priorities</span></p><p>7. Must have thorough understanding of home health or hospice qualifying criteria&nbsp;<span style=\"background-color: transparent;\">and coverage guidelines</span></p><p>8. Ability to listen attentively and offer care options based on individual patient&nbsp;<span style=\"background-color: transparent;\">health needs</span></p><p>9. Proficient computer skills ability to navigate Microsoft email, word, excel, power&nbsp;<span style=\"background-color: transparent;\">point and home health or hospice agency software system</span></p><p>10. Must have vehicle, current driver&#39;s license and appropriate automobile insurance.</p><p><br></p><p><strong>ENVIRONMENTAL AND WORKING CONDITIONS:</strong></p><ol><li>Office environment with prolonged or considerable sitting and keyboard work.&nbsp;</li><li>Some <span style=\"background-color: transparent;\">driving/travel involved to possibly conduct patient visits.&nbsp;</span></li><li><span style=\"background-color: transparent;\">Majority of work conducted in a b</span><span style=\"background-color: transparent;\">fast-paced office setting.&nbsp;</span></li><li><span style=\"background-color: transparent;\">Must be able to lift 25 lbs. and handle office supplies and&nbsp;</span><span style=\"background-color: transparent;\">equipment.&nbsp;</span></li><li><span style=\"background-color: transparent;\">Considerable reaching stooping, bending, kneeling or crouching.&nbsp;</span></li><li><span style=\"background-color: transparent;\">Visual&nbsp;</span><span style=\"background-color: transparent;\">acuity and hearing needed to perform required job functions.</span></li></ol><p id=\"isPasted\">Compliance:</p><ol><li>&nbsp;Acknowledge my obligation and agreement to fulfill those duties and responsibilities as set forth in the Code of Conduct and Compliance Policies and to be bound by these standards.</li><li>Certify that throughout my association with EH I will comply with the terms of the Code of Conduct and Compliance Policies.</li><li>Understand that violations of the Code of Conduct and Compliance Policies may lead to disciplinary action, including termination of employment.</li></ol></div>\n",
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