Epic Resolute Billing Analyst III

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    "ExternalDescriptionStr": "<p>The Epic Resolute Professional Billing Analyst III is an experienced technical specialist responsible for building, testing, and supporting the Epic Professional Billing (PB) system to enable accurate and compliant billing operations across Quest Diagnostics.</p>\n<p>This role independently manages complex configuration assignments, analyzes billing requirements, develops system solutions, improves workflows that support clean claims, timely payments, and overall billing efficiency. The Analyst III works collaboratively with leadership and cross functional teams to maintain billing integrity, reduce manual work, and enhance the end-user experience for billing staff, providers and patients by improving workflow efficiency and overall usability.</p>",
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    "ExternalQualificationsStr": "<p><strong>Required:</strong></p><ul><li>5+ years of experience supporting and configuring Epic Resolute Professional Billing (PB).</li><li>Demonstrated understanding of Epic charge router, claims, remittance, and reconciliation workflows.</li><li>Proven ability to analyze system data and translate findings into precise configuration adjustments.</li><li>Strong technical documentation and problem-solving skills.</li><li>Ability to work independently on multiple assignments and manage competing priorities.</li><li>Strong understanding of healthcare billing, payer requirements, and denial management.</li><li>Bachelor’s degree in Healthcare, Business, or Information Systems or the equivalent work experience.</li><li>Advanced Epic PB training and participation in continuous optimization and upgrade programs.</li><li>Epic Resolute Professional Billing certification.</li><li>Bachelor’s degree in Healthcare, Business, or Information Systems or the equivalent work experience.</li><li><p>Travel up to 25% - About once a month</p><p>&nbsp;</p></li></ul><p><strong>Preferred:</strong></p><ul><li>Experience with laboratory-specific billing processes or national-scale healthcare systems.</li><li>Familiarity with interface workflows between Epic and external billing systems or clearinghouses.</li></ul><p><strong>Languages</strong></p><ul><li>English (Required)</li></ul><p><strong>Work Requirements</strong></p><ul><li>Travel Required</li></ul>",
    "InternalQualificationsStr": "<p><strong>Required:</strong></p><ul><li>5+ years of experience supporting and configuring Epic Resolute Professional Billing (PB).</li><li>Demonstrated understanding of Epic charge router, claims, remittance, and reconciliation workflows.</li><li>Proven ability to analyze system data and translate findings into precise configuration adjustments.</li><li>Strong technical documentation and problem-solving skills.</li><li>Ability to work independently on multiple assignments and manage competing priorities.</li><li>Strong understanding of healthcare billing, payer requirements, and denial management.</li><li>Bachelor’s degree in Healthcare, Business, or Information Systems or the equivalent work experience.</li><li>Advanced Epic PB training and participation in continuous optimization and upgrade programs.</li><li>Epic Resolute Professional Billing certification.</li><li>Bachelor’s degree in Healthcare, Business, or Information Systems or the equivalent work experience.</li><li><p>Travel up to 25% - About once a month</p><p>&nbsp;</p></li></ul><p><strong>Preferred:</strong></p><ul><li>Experience with laboratory-specific billing processes or national-scale healthcare systems.</li><li>Familiarity with interface workflows between Epic and external billing systems or clearinghouses.</li></ul><p><strong>Languages</strong></p><ul><li>English (Required)</li></ul><p><strong>Work Requirements</strong></p><ul><li>Travel Required</li></ul>",
    "OrganizationDescriptionStr": "<table>\n <tbody>\n  <tr>\n   <td>Quest Diagnostics honors our service members and encourages veterans to apply.<br/><br/> While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.<br/><br/> Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.</td>\n  </tr>\n </tbody>\n</table>",
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