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HomeCompaniesEgoh Fa Us2 Oraclecloud Com CX 1001On-Call Representative - Resort Services

On-Call Representative - Resort Services

Egoh Fa Us2 Oraclecloud Com CX 1001 · Durant, OK, United States; Resort Services, Durant, OK, US · Active · $16 / hour · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyEgoh Fa Us2 Oraclecloud Com CX 1001
TitleOn-Call Representative - Resort Services
Normalized title-
Department / teamGaming Operations
LocationDurant, OK, United States
Work model-
Employment typePart Time
Salary$16 / hour
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-05 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Egoh Fa Us2 Oraclecloud Com CX 1001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Durant.Open
Department jobsActive postings in Gaming Operations.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEgoh Fa Us2 Oraclecloud Com CX 1001
Source32dbcffb-e4f5-4510-b638-7a163281479b
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Job Purpose or Objective(s): You will provide a stellar experience to guests and associates in every interaction. You will facilitate guests' hotel room reservations, keep an accurate record of room availability, guests' accounts and all current promotions and service provided by the Resorts across the brand. You will report to the Resort Services Shift Manager. Location : Durant Schedule : *THIS IS A NON-RESTRICTED ON CALL STATUS POSITION.* Pay : $15.95 /hr Wage access is an option for this position. Primary Tasks: You will customize guest experience by coordinating, selling, and reserving room accommodations across the brand, redeeming available offers specific to the guest profile, resort services, and guest activities on property and abroad. Answer all calls, both internal and external, into the primary resort reservations and main phone lines while meeting all departmental service standards. Sell and promote each of the Resorts and Resorts' amenities across the brand to guests to increase incremental revenue. Log all special requests and alert the appropriate department to ensure the guest's expectations are exceeded. Make outbound calls. You will route calls. Help with overflow calls from other in-house call centers. Maintain knowledge of current service offerings, promotions, in-room offerings, current room product inventory levels, in-house activities and travel conditions. Maintain full knowledge, understanding, and adherence to company and department policies, and sequences of service. Perform other responsibilities as may be assigned. Requirements: Computer literacy skills, including the use of Microsoft Word, Excel (can maintain complex spreadsheets), and Outlook. Understand Casino loyalty program and Marketing offer. Demonstrate ability to sell. Basic math skills Customer Service Experience One (1) year related experience. Responsibilities You will customize guest experience by coordinating, selling, and reserving room accommodations across the brand, redeeming available offers specific to the guest profile, resort services, and guest activities on property and abroad. Answer all calls, both internal and external, into the primary resort reservations and main phone lines while meeting all departmental service standards. Sell and promote each of the Resorts and Resorts' amenities across the brand to guests to increase incremental revenue. Log all special requests and alert the appropriate department to ensure the guest's expectations are exceeded. Make outbound calls. You will route calls. Help with overflow calls from other in-house call centers. Maintain knowledge of current service offerings, promotions, in-room offerings, current room product inventory levels, in-house activities and travel conditions. Maintain full knowledge, understanding, and adherence to company and department policies, and sequences of service. Perform other responsibilities as may be assigned. Qualifications Computer literacy skills, including the use of Microsoft Word, Excel (can maintain complex spreadsheets), and Outlook. Understand Casino loyalty program and Marketing offer. Demonstrate ability to sell. Basic math skills Customer Service Experience One (1) year related experience.

Full job record

Job IDc4870350b9a86d7101a11f3f1e29a7699d7e5cc5
Org ID5494ddde-1625-45e6-859d-9502863b97fc
Source ID32dbcffb-e4f5-4510-b638-7a163281479b
Board ID32dbcffb-e4f5-4510-b638-7a163281479b
Provideroracle_hcm
Provider Job Key27560
TitleOn-Call Representative - Resort Services
Normalized Title
Statusactive
Activeyes
Location TextDurant, OK, United States; Resort Services, Durant, OK, US
DepartmentGaming Operations
Team
Employment Typepart_time
Workplace Type
Remote Policy
CountryUnited States
RegionOK
CityDurant
Salary RawDescription Job Purpose or Objective(s): You will provide a stellar experience to guests and associates in every interaction. You will facilitate guests' hotel room reservations, keep an accurate record of room availability, guests' accounts and all current promotions and service provided by the Resorts across the brand. You will report to the Resort Services Shift Manager. Location : Durant Schedule : *THIS IS A NON-RESTRICTED ON CALL STATUS POSITION.* Pay : $15.95 /hr Wage access is an option for this position. Primary Tasks: You will customize guest experience by coordinating, selling, and reserving room accommodations across the brand, redeeming available offers specific to the guest profile, resort services, and guest activities on property and abroad. Answer all calls, both internal and external, into the primary resort reservations and main phone lines while meeting all departmental service standards. Sell and promote each of the Resorts and Resorts' amenities across the brand to guests to increase incremental revenue. Log all special requests and alert the appropriate department to ensure the guest's expectations are exceeded. Make outbound calls. You will route calls. Help with overflow calls from other in-house call centers. Maintain knowledge of current service offerings, promotions, in-room offerings, current room product inventory levels, in-house activities and travel conditions. Maintain full knowledge, understanding, and adherence to company and department policies, and sequences of service. Perform other responsibilities as may be assigned. Requirements: Computer literacy skills, including the use of Microsoft Word, Excel (can maintain complex spreadsheets), and Outlook. Understand Casino loyalty program and Marketing offer. Demonstrate ability to sell. Basic math skills Customer Service Experience One (1) year related experience. Responsibilities You will customize guest experience by coordinating, selling, and reserving room accommodations across the brand, redeeming available offers specific to the guest profile, resort services, and guest activities on property and abroad. Answer all calls, both internal and external, into the primary resort reservations and main phone lines while meeting all departmental service standards. Sell and promote each of the Resorts and Resorts' amenities across the brand to guests to increase incremental revenue. Log all special requests and alert the appropriate department to ensure the guest's expectations are exceeded. Make outbound calls. You will route calls. Help with overflow calls from other in-house call centers. Maintain knowledge of current service offerings, promotions, in-room offerings, current room product inventory levels, in-house activities and travel conditions. Maintain full knowledge, understanding, and adherence to company and department policies, and sequences of service. Perform other responsibilities as may be assigned. Qualifications Computer literacy skills, including the use of Microsoft Word, Excel (can maintain complex spreadsheets), and Outlook. Understand Casino loyalty program and Marketing offer. Demonstrate ability to sell. Basic math skills Customer Service Experience One (1) year related experience.
Salary Min15.95
Salary Max
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://egoh.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/27560
Apply URLhttps://egoh.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/27560
First Seen At2026-05-31 17:59:29Z
Last Seen At2026-06-06 19:48:53Z
Last Checked At2026-06-06 19:48:53Z
Last Changed At2026-06-06 11:28:41Z
Inactive At
Source Posted At2026-06-05 16:51:54Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=egoh.fa.us2.oraclecloud.com|CX_1001/date=2026-06-06/2026-06-06T19-48-39-781Z-0c4ef13f5e0ee294c3c4faf0a8f67f8eab46b8f0b104060a1ad97edeb8fb7d09.json
Event Fields
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Parsed Structured
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Extensions
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Native Structured
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