Customer Service Representative - Industrial Supply

{
  "content_hash": "730dc1e7026697342b482e26b022e074c7d1e9f95c23af8ce1e3c133d31469a5",
  "source_hash": "eca69d33329d82042fd67861fe3843a8f806267f8ecbfa349fe55ee8e82a8975",
  "last_changed_at": "2026-05-29T06:54:35.177Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Benicia, CA 94510",
    "city": "Benicia",
    "region": "CA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T19:08:29.886Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Benicia, CA 94510",
      "city": "Benicia",
      "region": "CA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}

{}

{
  "lists": [
    {
      "text": "Essential Functions",
      "content": "\n<li data-section-id=\"1s6mj63\" data-start=\"904\" data-end=\"1005\">Sell industrial hose, gasket, and piping products while maintaining and growing customer accounts</li>\n<li data-section-id=\"1xl1ws7\" data-start=\"1006\" data-end=\"1069\">Process inbound orders via phone, email, and online systems</li>\n<li data-section-id=\"zhbv52\" data-start=\"1070\" data-end=\"1140\">Enter and manage orders and quotes within the company’s ERP system</li>\n<li data-section-id=\"1cbuxrz\" data-start=\"1141\" data-end=\"1227\">Highlight product features and benefits, provide pricing, and prepare sales orders</li>\n<li data-section-id=\"mz3nxb\" data-start=\"1228\" data-end=\"1316\">Estimate delivery timelines based on production schedules and inventory availability</li>\n<li data-section-id=\"1ezl4f1\" data-start=\"1317\" data-end=\"1412\">Maintain accurate records of customer interactions and transactions in the company database</li>\n<li data-section-id=\"juc4dk\" data-start=\"1413\" data-end=\"1507\">Partner with account managers to ensure account activity and follow-up actions are current</li>\n<li data-section-id=\"1gieg97\" data-start=\"1508\" data-end=\"1612\">Conduct outbound prospecting to identify new business opportunities and promote value-added services</li>\n<li data-section-id=\"ryv2q7\" data-start=\"1613\" data-end=\"1701\">Investigate and resolve customer issues related to orders, shipments, and deliveries</li>\n"
    },
    {
      "text": "Experience, Education and Skills",
      "content": "\n<li data-section-id=\"yps684\" data-start=\"1752\" data-end=\"1827\">High school diploma or equivalent required; bachelor’s degree preferred</li>\n<li data-section-id=\"17vszly\" data-start=\"1828\" data-end=\"1943\" style=\"font-weight: bold;\"><strong>5+ years of customer service or inside sales experience, preferably in industrial distribution or manufacturing</strong></li>\n<li data-section-id=\"1r70f7m\" data-start=\"1944\" data-end=\"2038\">Ability to thrive in a fast-paced, high-volume environment with strong attention to detail</li>\n<li data-section-id=\"1bzuget\" data-start=\"2039\" data-end=\"2129\">Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with ERP systems</li>\n<li data-section-id=\"7604zo\" data-start=\"2130\" data-end=\"2198\">Strong communication, problem-solving, and organizational skills</li>\n<li data-section-id=\"1crv6ut\" data-start=\"2199\" data-end=\"2292\" style=\"font-weight: bold;\"><strong>Knowledge of industrial or hydraulic hose, gasket, or fluid conveyance products is a plus</strong></li>\n"
    },
    {
      "text": "Why GHX? ",
      "content": "\n<li data-section-id=\"1t1beq0\" data-start=\"2318\" data-end=\"2395\">Growing industrial distributor with a <strong data-start=\"2358\" data-end=\"2393\">team-oriented, hands-on culture</strong></li>\n<li data-section-id=\"1vc0fdn\" data-start=\"2396\" data-end=\"2476\"><strong data-start=\"2398\" data-end=\"2426\">Training and development</strong> to build your technical and commercial skillset</li>\n<li data-section-id=\"iqy9f9\" data-start=\"2558\" data-end=\"2637\">Opportunity to make a <strong data-start=\"2582\" data-end=\"2599\">direct impact</strong> by solving real customer challenges</li>\n<li data-section-id=\"1mgw8ef\" data-start=\"2638\" data-end=\"2707\">Exposure to <strong data-start=\"2652\" data-end=\"2676\">essential industries</strong> that keep businesses running</li>\n<li data-section-id=\"13m0ej8\" data-start=\"2708\" data-end=\"2782\"><strong data-start=\"2710\" data-end=\"2748\">Stable, growth-focused environment</strong> with long-term career potential</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1731600283162,
  "updatedAt": null,
  "categories": {
    "team": "Inside Sales & Customer Service",
    "location": "Benicia, CA 94510",
    "commitment": "Inside Sales & Customer Service",
    "department": "GHX",
    "allLocations": [
      "Benicia, CA 94510"
    ]
  },
  "salaryRange": null,
  "workplaceType": "onsite"
}