Jira Administrator

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    "departmentLabel": "IT-Developers",
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    "location": {
      "city": "Limassol",
      "state": "Limassol",
      "postalCode": "3045",
      "addressCountry": "Cyprus"
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    "datePosted": "2025-12-02",
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    "description": "<p>Join our dynamic team at <span style=\"font-weight: bold\">IC Markets</span> as a <span style=\"font-weight: bold\">Jira Administrator </span>and help shape the future of FinTech innovation. This full-time, on-site opportunity based in Limassol offers you the chance to make a real impact in a fast-paced and forward-thinking environment. Apply now and take the next step in your career with us!</p>\n<p> </p>\n<p> </p>\n<p><span style=\"font-weight: bold\">Who We Are: </span></p>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">IC Markets</span>, a global leader in trading with over 15 years of success, a strong international presence, and a team of skilled professionals, remains at the forefront of financial technology innovation. As an agile company that values growth and collaboration, we offer an exciting opportunity to be part of a dynamic industry where innovation meets excellence.</p>\n<p> </p>\n<p> </p>\n<p><span style=\"font-weight: bold\">What You’ll Do:</span></p>\n<p><br></p>\n<p>As a <span style=\"font-weight: bold\">Jira Administrator, </span>you will be responsible to manage, optimise, and support the company’s Jira and Atlassian environment, ensuring efficient workflows, seamless collaboration, and reliable systems that enable teams across the Forex organisation to operate effectively and meet regulatory, operational, and business objectives.</p>\n<p> </p>\n<p> </p>\n<p><span style=\"font-weight: bold\">What We’re Looking For:</span></p>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">Job Responsibilities:</span></p>\n<p><br><br></p>\n<ul>\n<li>Administer, configure, and maintain Jira Software, Jira Service Management, and Confluence across multiple teams.</li>\n</ul>\n<p> </p>\n<ul>\n<li>Create and manage Jira projects, workflows, screens, fields, permissions, and notification schemes.</li>\n</ul>\n<p> </p>\n<ul>\n<li>Develop and optimize automation rules to improve operational efficiency.</li>\n</ul>\n<p> </p>\n<ul>\n<li>Implement best-practice governance and ensure system integrity, performance, and scalability.</li>\n</ul>\n<p> </p>\n<ul>\n<li>Support cross-functional departments including IT, Risk, Compliance, Marketing, and Trading with Jira solutions tailored to business needs.</li>\n</ul>\n<p> </p>\n<ul>\n<li>Create and maintain dashboards, reports, and filters for stakeholders and leadership teams.</li>\n</ul>\n<p> </p>\n<ul>\n<li>Troubleshoot user issues, perform root-cause analysis, and provide recommendations for long-term solutions.</li>\n</ul>\n<p> </p>\n<ul>\n<li>Lead upgrades, integrations, and migrations related to Atlassian tools.</li>\n</ul>\n<p> </p>\n<ul>\n<li>Train users and promote adoption of Jira and Confluence best practices.</li>\n</ul>\n<p> </p>\n<ul>\n<li>Collaborate with internal teams on process design, continuous improvement, and workflow standardization.</li>\n</ul>\n<p><br><br></p>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">Education/Qualifications/Experience:</span></p>\n<p><br><br></p>\n<ul>\n<li>Bachelor’s degree in computer science, Information Systems, Engineering, Business Technology, or a related field (Master’s is a plus).</li>\n</ul>\n<p> </p>\n<ul>\n<li>3+ years of proven experience as a Jira Administrator or Atlassian Tools Specialist.</li>\n</ul>\n<p> </p>\n<ul>\n<li>Experience working in financial services, fintech, or Forex/CFD trading environments is an advantage.</li>\n</ul>\n<p> </p>\n<ul>\n<li>Strong understanding of Agile methodologies (Scrum, Kanban) and SDLC processes.</li>\n</ul>\n<p> </p>\n<ul>\n<li>Solid analytical mindset with the ability to translate business requirements into Jira solutions.</li>\n</ul>\n<p> </p>\n<ul>\n<li>Excellent problem-solving skills and attention to detail.</li>\n</ul>\n<p> </p>\n<ul>\n<li>Strong communication and documentation abilities.</li>\n</ul>\n<p> </p>\n<ul>\n<li>Ability to work collaboratively with technical and non-technical teams.</li>\n</ul>\n<p> </p>\n<ul>\n<li>Atlassian certifications (ACP-120 Jira Administration, ACP-620 Managing Jira Projects) are highly desirable.</li>\n</ul>\n<p> </p>\n<p> </p>\n<p><span style=\"font-weight: bold\">Tools and Software needed:</span></p>\n<p><br><br></p>\n<ul>\n<li>Atlassian Suite: Jira Software, Jira Service Management, Confluence, Opsgenie.</li>\n</ul>\n<p> </p>\n<ul>\n<li>Automation &amp; Scripting: Jira Automation, ScriptRunner, Groovy (preferred).</li>\n</ul>\n<p> </p>\n<ul>\n<li>Integration Tools: REST APIs, Webhooks, Zapier, Workato, or similar integration platforms.</li>\n</ul>\n<p> </p>\n<ul>\n<li>Directory &amp; Access Management: Jira permissions, groups, roles; integration with LDAP/SSO/Okta/Active Directory.</li>\n</ul>\n<p> </p>\n<ul>\n<li>Reporting &amp; Dashboards: Jira Reports, eazyBI, Tableau/Power BI (nice to have).</li>\n</ul>\n<p> </p>\n<ul>\n<li>Hosting Environments: Jira Cloud (required), Jira Data Center (bonus).</li>\n</ul>\n<p> </p>\n<ul>\n<li>DevOps / CI/CD familiarity: Bitbucket, GitHub, GitLab, Bamboo, Jenkins (advantage).</li>\n</ul>\n<p> </p>\n<ul>\n<li>General Tech Skills: SQL basics, JSON, workflow design, issue lifecycle management.</li>\n</ul>\n<p><br><br></p>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">Working Schedule:</span></p>\n<p><br></p>\n<p>Fully On-Site – Monday to Friday: 09:00 – 17:00</p>\n<p> </p>\n<p><br></p>\n<p> </p>\n<p><span style=\"font-weight: bold\">Why Join Us? Experience Rewards Beyond Just a Job! Because You Matter.</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-weight: bold\">Competitive Pay</span> – We value <em>you</em>, not just your role. Our compensation reflects the skills and experience you bring to the table.</li>\n<li><span style=\"font-weight: bold\">Career Growth</span> – Your journey is important. We’re here to support your development with ongoing learning and clear paths to advancement.</li>\n<li><span style=\"font-weight: bold\">Work-Life Balance</span> – Time to rest is time to thrive. With 22 days of annual leave, your personal life is respected and prioritized.</li>\n<li><span style=\"font-weight: bold\">Wellness &amp; Healthcare</span> – Health comes first. Enjoy 12 paid sick days and full medical insurance coverage after 6 months—because your well-being is our priority.</li>\n<li><span style=\"font-weight: bold\">Future Security</span> – We’ve invested in your tomorrow. Access our provident fund after 6 months for peace of mind down the road.</li>\n<li><span style=\"font-weight: bold\">Snack Hub</span> – We care about your daily comfort. Our fully stocked kitchen keeps you energized with fresh fruit, snacks, and beverages.</li>\n<li><span style=\"font-weight: bold\">Lunch on Us</span> – Nourishment and connection matter. Enjoy a delicious daily lunch buffet with teammates.</li>\n<li><span style=\"font-weight: bold\">Paid Overtime</span> – Your extra effort doesn’t go unnoticed. We recognize and reward the time you put in.</li>\n<li><span style=\"font-weight: bold\">Learning &amp; Development</span> – We believe in your potential. Dedicated budgets support your upskilling and curiosity.</li>\n<li><span style=\"font-weight: bold\">Referral Bonus</span> – People matter here. Bring in great talent and get rewarded for growing our community.</li>\n<li><span style=\"font-weight: bold\">Team Spirit</span> – Culture is everything. Join a team that celebrates together through events and team-building activities.</li>\n<li><span style=\"font-weight: bold\">MadBenefits - </span>An exclusive employee perk platform offering hundreds of discounts on dining, retail, entertainment, and everyday essentials.</li>\n<li><span style=\"font-weight: bold\">Fitness &amp; Recreation</span> – Stay active and refreshed with access to gym facilities, organized sports, and relaxing spa treatments.</li>\n<li><span style=\"font-weight: bold\">Unwind Fridays</span> – We’re human too. Enjoy a relaxed Friday drink with colleagues to close the week on a high note.</li>\n</ul>\n<p> </p>\n<p><span style=\"font-weight: bold\">Our culture is built on empathy, respect, and trust, because at the heart of everything we do is </span><em><span style=\"font-weight: bold\">you</span></em><span style=\"font-weight: bold\">.</span></p>\n<p> </p>\n<p> </p>\n<p><span style=\"font-weight: bold\">Your next big opportunity starts here! </span></p>\n<p><br><br></p>\n<ul>\n<li>Apply now at <a href=\"https://icmarkets.bamboohr.com/careers/119\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: bold\">icmarkets.bamboohr.com/careers</span></a> and let’s build something incredible together!</li>\n<li>Thank you for your interest in joining IC Markets. Due to the high volume of applications, only candidates under consideration will be contacted. All applications are handled with the strictest confidentiality.</li>\n</ul>\n<p> </p>\n<p> </p>",
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    "minimumExperience": "Mid-level",
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