Customer Operation Specialist (m/w/d)

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  "last_changed_at": "2026-05-30T06:08:27.151Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Hürth",
    "city": null,
    "region": null,
    "country": "Hürth",
    "is_remote": false,
    "confidence": 0.8
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  "inferred_at": "2026-06-06T07:58:57.796Z",
  "launch_scope": {
    "reason": "personio_production_catalog",
    "included": true,
    "location": {
      "raw": "Hürth",
      "city": null,
      "region": null,
      "country": "Hürth",
      "is_remote": false,
      "confidence": 0.8
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    "countries": [
      "Hürth"
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{}

{
  "id": "2649588",
  "name": "Customer Operation Specialist (m/w/d)",
  "office": "Hürth",
  "keywords": [],
  "schedule": "full-time",
  "createdAt": "2026-05-27T22:05:19+00:00",
  "seniority": "experienced",
  "department": "05 Operations",
  "occupation": "general_and_other_logistics_and_transportation",
  "subcompany": "IronMaxx Logistic & Services GmbH & Co. KG",
  "employmentType": "permanent",
  "jobDescriptions": [
    {
      "name": "#BEcomeMAXX",
      "value": "Are you a logistics pro eager to actively contribute to our dynamic IronMaxx team and give our outbound operations a real boost? True to the motto \"The Impossible is possible,\" you will help our IronMaxx crew achieve peak performance!"
    },
    {
      "name": "Ready to perform? Your tasks with MAXXimum focus",
      "value": "<strong>Operational Responsibilities</strong><ul><li>Organization and monitoring of timely outbound shipments and international transport operations</li><li>Monitoring of adherence to delivery deadlines, cost budgets, and quality standards</li><li>Ensuring compliance with statutory regulations regarding export and customs requirements</li><li>Contribution to the optimization of international logistics processes across the entire supply chain<br><br></li></ul><strong>Export Responsibilities</strong><ul><li>Preparation, verification, and management of all required customs and export documentation within ATLAS</li><li>Communication and negotiation with customs authorities, logistics service providers, and international partners</li><li>Advising internal departments on logistics-related topics, e.g., customs procedures, Incoterms, and/or delivery terms (SLAs)</li></ul>"
    },
    {
      "name": "Your skillset - as strong as our protein",
      "value": "<ul><li>Completed commercial apprenticeship or university degree in Logistics, Supply Chain Management, or an equivalent qualification</li><li>Substantial professional experience in international logistics management, preferably within the export sector involving B2B clients</li><li>In-depth knowledge of transport logistics (road, sea, air) and warehouse management</li><li>Solid understanding of Incoterms, customs tariff numbers, and trade agreements</li><li>Experience working with ERP systems (e.g., SAP)</li><li>Strong problem-solving skills and a structured approach to work</li><li>Excellent communication skills, assertiveness, and intercultural competence</li><li>Business-fluent proficiency in German and English; knowledge of additional foreign languages is an advantage</li></ul>"
    }
  ],
  "occupationCategory": "logistics_and_transportation",
  "recruitingCategory": "Permanent Position"
}