Treatment Coordinator - Oral Surgery

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    "requisitionDescription": "<div><div><p style=\"margin-left:0in;\" data-pasted=\"true\"><strong>Peak Dental Implants &amp; Oral Surgery | Windsor, CT</strong></p><p style=\"margin-left:0in;\">✨&nbsp;<strong>NEW LOCATION OPENING JUNE 2026</strong> ✨<br>&nbsp;https://peakdios.com/</p><p style=\"margin-left:0in;\"><strong>Treatment Coordinator &ndash; Oral Surgery</strong></p><p style=\"margin-left:0in;\">📍 <strong>In-office | Full-time</strong><br>📍 <strong>360 Bloomfield Ave, Suite 405, Windsor, CT 06095</strong></p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong>About the Opportunity</strong></p><p style=\"margin-left:0in;\">Peak Dental Implants &amp; Oral Surgery is opening a <strong>brand-new, purpose-built oral surgery practice in Windsor, Connecticut</strong>, led by an established oral and maxillofacial surgeon. As part of our founding team, we are seeking a <strong>Treatment Coordinator</strong> who will play a central role in supporting both patient care and front office operations.</p><p style=\"margin-left:0in;\">This role is ideal for someone who enjoys working directly with patients, explaining treatment and financial details, answering phones, and supporting check-in and check-out to ensure every visit runs smoothly from start to finish.</p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong>What You&rsquo;ll Do</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Serve as a primary point of contact for patients, providing a welcoming, professional experience from first phone call through check‑out</li><li style=\"margin-left:0in;\">Answer phones promptly and communicate with patients, referring offices, and team members in person, by phone, and electronically</li><li style=\"margin-left:0in;\">Coordinate patient care by understanding provider treatment recommendations and developing accurate treatment plans</li><li style=\"margin-left:0in;\">Explain procedures, treatment options, and associated costs clearly and compassionately</li><li style=\"margin-left:0in;\">Prepare cost estimates and collect patient financial responsibility and payments in a professional manner</li><li style=\"margin-left:0in;\">Schedule appointments to optimize patient satisfaction, provider availability, and efficient use of treatment rooms</li><li style=\"margin-left:0in;\">Support daily provider schedules and manage patient flow to help minimize wait times</li><li style=\"margin-left:0in;\">Greet patients upon arrival and assist with check‑in and check‑out processes</li><li style=\"margin-left:0in;\">Update and maintain patient insurance information, charts, and documentation</li><li style=\"margin-left:0in;\">Maintain professional relationships with referring offices</li><li style=\"margin-left:0in;\">Ensure confidentiality of all patient information in compliance with HIPAA</li><li style=\"margin-left:0in;\">Support front office operations and assist with additional duties as needed to keep the practice running smoothly</li></ul><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong>What You&rsquo;ll Bring</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">High school diploma or equivalent required</li><li style=\"margin-left:0in;\">At least 1 year of customer service experience (healthcare, dental, or medical preferred)</li><li style=\"margin-left:0in;\">Comfort discussing treatment plans and financial responsibilities with patients</li><li style=\"margin-left:0in;\">Friendly, professional, and patient-centered communication style</li><li style=\"margin-left:0in;\">Strong organizational skills with attention to detail</li><li style=\"margin-left:0in;\">Ability to multitask and prioritize in a fast-paced environment</li><li style=\"margin-left:0in;\">Familiarity with dental terminology and practice management systems a plus</li><li style=\"margin-left:0in;\">Ability to work collaboratively with clinical and administrative team members</li></ul><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong>What We Offer</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Competitive pay, Bonus potential, and annual merit reviews</li><li style=\"margin-left:0in;\">Medical, Dental, Vision, Life Insurance</li><li style=\"margin-left:0in;\">Health Savings Account (HSA) with HDHP health plans</li><li style=\"margin-left:0in;\">PTO, Sick Time, Paid Holidays, Paid Parental Leave</li><li style=\"margin-left:0in;\">Short- and Long-Term Disability</li><li style=\"margin-left:0in;\">401(k) Plan with Company Match</li><li style=\"margin-left:0in;\">Employee Assistance Program (EAP)</li></ul><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\">We are an <strong>Equal Opportunity Employer</strong>. All qualified applicants will receive consideration without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity, or protected veterans&rsquo; status.</p></div></div>\n",
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