Retention Specialist

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  "source_hash": "df203345d1dc2f0aac875b82d20d58493aea1f5af85a9a6478202b086831c217",
  "last_changed_at": "2026-05-31T17:53:34.217Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Lehi UT Office, Lehi, UT, United States",
    "city": "Lehi",
    "region": "UT",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:15:58.906Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Lehi UT Office, Lehi, UT, United States",
      "city": "Lehi",
      "region": "UT",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
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{}

{
  "Id": "9f68742a-3c40-4e14-8b63-4c01c40c4685",
  "Title": "Retention Specialist",
  "Distance": null,
  "Featured": false,
  "FullTime": true,
  "Locations": [
    {
      "Id": "42eb339a-f4d6-5e53-8d03-78280f242b94",
      "Address": {
        "City": "Lehi",
        "Line1": "3400 N 1200 W",
        "Line2": null,
        "State": {
          "Code": "UT",
          "Name": "Utah"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "84043"
      },
      "Coordinates": {
        "Latitude": 40.43062061605866,
        "Longitude": -111.86882410430859
      },
      "DisplayName": false,
      "LocalizedName": null,
      "SourceOfTruth": 1,
      "DisplayAddress": true,
      "DisplayLocationId": false,
      "DisplayDescription": false,
      "LocalizedLocationId": null,
      "DisplayStreetAddress": false,
      "LocalizedDescription": "Lehi UT Office"
    }
  ],
  "MatchScore": 1,
  "PostedDate": "2026-03-03T18:51:02.372Z",
  "JobCategoryName": "Customer Loyalty",
  "JobLocationType": null,
  "OpportunityType": 0,
  "BriefDescription": "The Retention specialist is responsible for reducing customer cancellations and preserving recurring revenue by resolving concerns, negotiating solutions, and strengthening customer relationships. This role plays a critical part in protecting long term contract value in a subscription-based home security environment.",
  "MatchedLocations": [],
  "RequisitionNumber": "RETEN001912"
}