Senior Manager, Contact Center – BPO & Workforce Management (Remote)

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  "Title": "Senior Manager, Contact Center – BPO & Workforce Management (Remote)",
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  "PostedDate": "2026-05-04T21:27:40.145Z",
  "JobCategoryName": "Customer Service & Contact Center Operations",
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  "BriefDescription": "We are seeking an experienced Senior Manager, Contact Center – BPO & Workforce Management to provide strategic leadership across outsourced contact center partners and enterprise workforce management functions. This role is critical in ensuring the right staffing, at the right time, at the right cost—while delivering a strong, consistent customer experience across both internal and external teams.",
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  "RequisitionNumber": "SENIO006649"
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