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Home › Companies › B517fe3e 859a 4bf3 A914 745eefb84737 19000101 000001 › Customer Service

Customer Service

B517fe3e 859a 4bf3 A914 745eefb84737 19000101 000001 · Dania Beach, Dania Beach, FL, US, Dania Beach, FL · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyB517fe3e 859a 4bf3 A914 745eefb84737 19000101 000001
TitleCustomer Service
Normalized title-
Department / team-
LocationDania Beach, FL, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2021-07-15 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from B517fe3e 859a 4bf3 A914 745eefb84737 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Dania Beach.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyB517fe3e 859a 4bf3 A914 745eefb84737 19000101 000001
Source09781239-f475-4b31-8b5b-21781d1f57d9
ATS providerADP Workforce Now Recruiting

Description

JOB DESCRIPTION This position is responsible for processing incoming orders; receiving, evaluating, and responding to written or telephoned customer inquiries in a timely manner. Work within established guidelines in order to achieve the objectives of the service agreement consistent with customer expectations, company policy, and profit and quality requirements. Back up to Sales Coordinator roles. ESSENTIAL DUTIES AND RESPONSIBILITIES Receive inbound calls and place outbound calls to customers in order to provide information about products and services, take orders, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems. Contact customers in order to respond to inquiries or to notify them of claim results and any planned adjustments; refer unresolved customer complaints to designated departments for further action. Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes. Coordinate same-day deliveries and pickups for customers. Process pickup requests from customers and the National Sales team. Respond to delivery/routing questions and issues from customers. Respond to product inquiries from customers. Share new or additional services or products with customers. Compare disputed merchandise with original requisitions and information from invoices, and prepare invoices for returned goods. Contact all customers affected by product recalls and withdrawals. Recommend improvements in products, shipping, service, or billing methods and procedures in order to prevent future problems. QUALIFICATIONS Education/Training: High School diploma or equivalent required; Bachelor’s degree preferred. Related Experience: Minimum of three years experience in customer service call center environment required. Experience in foodservice distribution is a plus. Knowledge/Skills/Abilities: Excellent verbal communication skills and problem resolution ability required. Working knowledge of Microsoft Word and Outlook required. CRM / Phone Technology experience preferred.

Full job record

Job IDc3e20e64ae01a3f77fe6dd7c35fc930553de3be5
Org IDc21660e7-7d95-47b6-b974-fa7722d44aad
Source ID09781239-f475-4b31-8b5b-21781d1f57d9
Board ID09781239-f475-4b31-8b5b-21781d1f57d9
Provideradp_workforcenow
Provider Job Key419960
TitleCustomer Service
Normalized Title—
Statusactive
Activeyes
Location TextDania Beach, Dania Beach, FL, US, Dania Beach, FL
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionFL
CityDania Beach
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b517fe3e-859a-4bf3-a914-745eefb84737&ccId=19000101_000001&lang=en_US&type=JS&jobId=419960&jwId=9200138677716_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b517fe3e-859a-4bf3-a914-745eefb84737&ccId=19000101_000001&lang=en_US&type=JS&jobId=419960&jwId=9200138677716_1
First Seen At2026-05-31 18:11:02Z
Last Seen At2026-06-06 12:39:51Z
Last Checked At2026-06-06 12:39:51Z
Last Changed At2026-06-06 12:39:51Z
Inactive At—
Source Posted At2021-07-15 14:03:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=b517fe3e-859a-4bf3-a914-745eefb84737|19000101_000001/date=2026-06-06/2026-06-06T12-39-51-078Z-ce85db2adeacee1ecf0bbc17c6426efc49e199f2f92fffe19b28410e421736cc.json
Event Fields
{
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  "source_hash": "08df575221dce2948c7125d645f9435e0419845160c619bb25eccfdd30239d25",
  "last_changed_at": "2026-06-06T12:39:51.611Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Dania Beach, Dania Beach, FL, US, Dania Beach, FL",
    "city": "Dania Beach",
    "region": "FL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T12:39:51.609Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Dania Beach, Dania Beach, FL, US, Dania Beach, FL",
      "city": "Dania Beach",
      "region": "FL",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
{
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    "postDate": "2021-07-15T10:03:00.000-04:00",
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        {
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            "codeValue": "IsVsidApplicable"
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            "codeValue": "IsSassDlReqForExtPostFlag"
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    "requisitionTitle": "Customer Service",
    "clientRequisitionID": "1007",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
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        "aliasNames": []
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    "screeningRequirements": [],
    "requisitionDescription": "<div><div><div><div><link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"></div><p style='box-sizing: border-box; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin: 0px 0px 10px; padding: 0px; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.5; color: rgb(45, 45, 45); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><b style='box-sizing: border-box; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important;'>JOB DESCRIPTION</b></p><p style='box-sizing: border-box; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin: 0px 0px 10px; padding: 0px; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.5; color: rgb(45, 45, 45); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>This position is responsible for processing incoming orders; receiving, evaluating, and responding to written or telephoned customer inquiries in a timely manner. Work within established guidelines in order to achieve the objectives of the service agreement consistent with customer expectations, company policy, and profit and quality requirements. Back up to Sales Coordinator roles.</p><p style='box-sizing: border-box; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin: 0px 0px 10px; padding: 0px; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.5; color: rgb(45, 45, 45); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><b style='box-sizing: border-box; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important;'>ESSENTIAL DUTIES AND RESPONSIBILITIES</b></p><ul><li style='box-sizing: border-box; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin-top: 0px; margin-right: 0px; margin-bottom: 10px; padding: 0px; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.5; color: rgb(45, 45, 45); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Receive inbound calls and place outbound calls to customers in order to provide information about products and services, take orders, or obtain details of complaints.</li><li style='box-sizing: border-box; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin-top: 0px; margin-right: 0px; margin-bottom: 10px; padding: 0px; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.5; color: rgb(45, 45, 45); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken.</li><li style='box-sizing: border-box; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin-top: 0px; margin-right: 0px; margin-bottom: 10px; padding: 0px; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.5; color: rgb(45, 45, 45); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Resolve customers&#39; service or billing complaints; check to ensure that appropriate changes were made to resolve customers&#39; problems.</li><li style='box-sizing: border-box; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin-top: 0px; margin-right: 0px; margin-bottom: 10px; padding: 0px; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.5; color: rgb(45, 45, 45); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Contact customers in order to respond to inquiries or to notify them of claim results and any planned adjustments; refer unresolved customer complaints to designated departments for further action.</li><li style='box-sizing: border-box; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin-top: 0px; margin-right: 0px; margin-bottom: 10px; padding: 0px; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.5; color: rgb(45, 45, 45); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.</li><li style='box-sizing: border-box; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin-top: 0px; margin-right: 0px; margin-bottom: 10px; padding: 0px; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.5; color: rgb(45, 45, 45); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Coordinate same-day deliveries and pickups for customers. Process pickup requests from customers and the National Sales team. Respond to delivery/routing questions and issues from customers.</li><li style='box-sizing: border-box; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin-top: 0px; margin-right: 0px; margin-bottom: 10px; padding: 0px; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.5; color: rgb(45, 45, 45); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Respond to product inquiries from customers. Share new or additional services or products with customers.</li><li style='box-sizing: border-box; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin-top: 0px; margin-right: 0px; margin-bottom: 10px; padding: 0px; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.5; color: rgb(45, 45, 45); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Compare disputed merchandise with original requisitions and information from invoices, and prepare invoices for returned goods.</li><li style='box-sizing: border-box; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin-top: 0px; margin-right: 0px; margin-bottom: 10px; padding: 0px; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.5; color: rgb(45, 45, 45); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Contact all customers affected by product recalls and withdrawals.</li><li style='box-sizing: border-box; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin-top: 0px; margin-right: 0px; margin-bottom: 10px; padding: 0px; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.5; color: rgb(45, 45, 45); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Recommend improvements in products, shipping, service, or billing methods and procedures in order to prevent future problems.</li></ul><p style='box-sizing: border-box; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin: 0px 0px 10px; padding: 0px; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.5; color: rgb(45, 45, 45); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><b style='box-sizing: border-box; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important;'>QUALIFICATIONS</b></p><p style='box-sizing: border-box; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin: 0px 0px 10px; padding: 0px; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.5; color: rgb(45, 45, 45); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><b style='box-sizing: border-box; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important;'>Education/Training:</b></p><ul><li style='box-sizing: border-box; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin-top: 0px; margin-right: 0px; margin-bottom: 10px; padding: 0px; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.5; color: rgb(45, 45, 45); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>High School diploma or equivalent required; Bachelor&rsquo;s degree preferred.</li><li style='box-sizing: border-box; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin-top: 0px; margin-right: 0px; margin-bottom: 10px; padding: 0px; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.5; color: rgb(45, 45, 45); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Related Experience: Minimum of three years experience in customer service call center environment required. Experience in foodservice distribution is a plus.</li></ul><p style='box-sizing: border-box; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin: 0px 0px 10px; padding: 0px; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.5; color: rgb(45, 45, 45); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><b style='box-sizing: border-box; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important;'>Knowledge/Skills/Abilities:</b></p><p style='box-sizing: border-box; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin: 0px 0px 10px; padding: 0px; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.5; color: rgb(45, 45, 45); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Excellent verbal communication skills and problem resolution ability required. Working knowledge of Microsoft Word and Outlook required. CRM / Phone Technology experience preferred.</p><div><div class=\"fr-view\"><p><br></p><p><br></p></div></div></div></div></div>\n",
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    "requisitionLocations": [
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GET https://api.bluedoor.sh/job-postings/v1/jobs/c3e20e64ae01a3f77fe6dd7c35fc930553de3be5?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/c21660e7-7d95-47b6-b974-fa7722d44aadJSON
GET https://api.bluedoor.sh/job-postings/v1/sources/09781239-f475-4b31-8b5b-21781d1f57d9JSON
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