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HomeCompanies848c0f32 F73f 477b 982b 3b687ee06e26 273838418321 1659Guest Service Representative

Guest Service Representative

848c0f32 F73f 477b 982b 3b687ee06e26 273838418321 1659 · Coralville, IA, US, Coralville, IA · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company848c0f32 F73f 477b 982b 3b687ee06e26 273838418321 1659
TitleGuest Service Representative
Normalized title-
Department / team-
LocationCoralville, IA, United States
Work model-
Employment typePart Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2024-02-23 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 848c0f32 F73f 477b 982b 3b687ee06e26 273838418321 1659.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Coralville.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company848c0f32 F73f 477b 982b 3b687ee06e26 273838418321 1659
Sourced10e3949-8349-4bac-b9fd-84cf259ac6ba
ATS providerADP Workforce Now Recruiting

Description

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! As the Guest Service Representative, you will interact with our guests to ensure their expectations are exceeded. Ensures clear communication with guests during the arrival and departure experience, phone interactions as well as general requests from guests. Be well versed in promotions, events, pricing, and sales strategy to meet the guest’s request. Efficiently handles all payments received. Ensures key control as well as other systems and procedures are in place and followed for guest safety and security. Offers guests assistance whenever possible. Responsible for resolving escalated customer relations issues. QUALIFICATIONS: Previous customer service experience. Excellent computer and typing skills are required. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.

Full job record

Job IDc3c99338fae0171df819054bdd6643c4097b65a7
Org IDb7812afe-dee0-4052-8ae7-63291010368c
Source IDd10e3949-8349-4bac-b9fd-84cf259ac6ba
Board IDd10e3949-8349-4bac-b9fd-84cf259ac6ba
Provideradp_workforcenow
Provider Job Key474475
TitleGuest Service Representative
Normalized Title
Statusactive
Activeyes
Location TextCoralville, IA, US, Coralville, IA
Department
Team
Employment Typepart_time
Workplace Type
Remote Policy
CountryUnited States
RegionIA
CityCoralville
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=848c0f32-f73f-477b-982b-3b687ee06e26&ccId=273838418321_1659&lang=en_US&type=JS&jobId=474475&jwId=9200597921512_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=848c0f32-f73f-477b-982b-3b687ee06e26&ccId=273838418321_1659&lang=en_US&type=JS&jobId=474475&jwId=9200597921512_1
First Seen At2026-05-31 18:57:35Z
Last Seen At2026-06-06 13:16:16Z
Last Checked At2026-06-06 13:16:16Z
Last Changed At2026-06-06 13:16:16Z
Inactive At
Source Posted At2024-02-23 23:39:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=848c0f32-f73f-477b-982b-3b687ee06e26|273838418321_1659/date=2026-06-06/2026-06-06T13-16-05-019Z-ec58e67f8c4addf1c275115dae369e592b82d295b92e6a4b90ea8ff4d9072961.json
Event Fields
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  "active_status": "active"
}
Parsed Structured
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  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><p><span style=\"color: black;background-color: white;font-size: 12pt;font-family: Arial, sans-serif;\">Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental.</span> <span style=\"color: black;background-color: white;font-size: 12pt;font-family: Arial, sans-serif;\">If you share our passion for delivering exceptional experiences to our guests, apply today to join our team!</span>&nbsp;</p>\n<p></p>\n<p><span style=\"font-size: 12pt;font-family: Arial, sans-serif;\">As the Guest Service Representative, you will interact with our guests to ensure their expectations are exceeded.</span> <span style=\"font-size: 12pt;font-family: Arial, sans-serif;\">Ensures clear communication with guests<br>during the arrival and departure experience, phone interactions as well as general requests from guests.</span> <span style=\"font-size: 12pt;font-family: Arial, sans-serif;\">Be well versed in promotions, events, pricing, and sales strategy to meet the guest’s request.</span> <span style=\"font-size: 12pt;font-family: Arial, sans-serif;\">Efficiently handles all payments received.</span> <span style=\"font-size: 12pt;font-family: Arial, sans-serif;\">Ensures key control as well as other systems and procedures are in place and followed for guest safety and security.</span> <span style=\"font-size: 12pt;font-family: Arial, sans-serif;\">Offers guests assistance whenever possible. Responsible for resolving escalated customer relations issues.</span>&nbsp;&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"font-size: 12pt;font-family: Arial, sans-serif;\">QUALIFICATIONS: </span>&nbsp;</p>\n<ul>\n<li dir = \"auto\"><span style=\"font-size: 12pt;font-family: Arial, sans-serif;\">Previous customer service experience.</span>&nbsp;</li>\n<li dir = \"auto\"><span style=\"font-size: 12pt;font-family: Arial, sans-serif;\">Excellent computer and typing skills are required. </span>&nbsp;</li>\n<li dir = \"auto\"><span style=\"font-size: 12pt;font-family: Arial, sans-serif;\">Ability to communicate effectively with the public and other Team Members.</span>&nbsp;</li>\n</ul>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"font-size: 12pt;font-family: Arial, sans-serif;\">Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin,<br>sexual orientation, gender identity, disability or protected veteran status.</span>&nbsp;&nbsp;</p>\n</div></div>\n",
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