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Scheduling Specialist

Kaizo Health · Fort Washington, MD, United States · On Site · Active · $16–$20 / hour · Rippling ATS

Job facts

FieldValue
CompanyKaizo Health
TitleScheduling Specialist
Normalized title-
Department / teamFINANCE & ADMIN
LocationFort Washington, MD, United States
Work modelOn Site
Employment typeFull Time
Salary$16–$20 / hour
Statusactive
ATS providerRippling ATS
Posted / first seen2025-08-12 / 2026-05-29
Changed / last seen2026-06-22 / 2026-06-22

Related slices

PageWhat it containsOpen
Company jobsActive postings from Kaizo Health.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Rippling ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Fort Washington.Open
Department jobsActive postings in FINANCE & ADMIN.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyKaizo Health
Source6c675406-90b8-4619-8727-ae98e64b77ac
ATS providerRippling ATS

Description

company About Kaizo Health Kaizo Health is a recognized leader in patient-centered care. We combine evidence-based chiropractic, personalized rehab, and cutting-edge technology to help patients live pain-free, active lives. Over 100,000 individuals have trusted us to restore their mobility and improve their health. role Come join our team as a Scheduling Specialist! Kaizo Health is looking for amazing fitness enthusiasts who are passionate about health care and wellness to work in a direct patient care setting. Ideal candidates love working with people and share in our mission of creating a “healthier, happier world." The Scheduling Specialist is responsible for scheduling patients, performing administrative and financial duties, and providing excellent customer service to all patients and customers. SPECIFIC RESPONSIBILITIES 1. Greeting patients over the phone in a professional manner. 2. Regularly checking voicemail throughout the day. 3. Accurately and efficiently scheduling appointments for services provided to optimize patient satisfaction/loyalty and provider time. 4. Sending emails to patients confirming appointments and attach necessary paperwork with minimal errors. 5. Monitoring and updating DemandForce appointment requests. 6. Tracking insurance submissions and alerting the appropriate team member in each clinic of upcoming submissions that are required. 7. Assisting with auditing, re-ordering charges, and closing out the clinics the following business day 8. Accurately entering demographics from patient paperwork received from clinic staff 9. Uploading New Patient Paperwork into the patient charts 10. Posting charges and balance batch before submitting the information to the Patient Services Center. 11. Maintaining patient accounts by accurately recording and updating personal & financial information. 12. Recording/collecting patient charges; monitoring credit extended to patients 13. Emailing daily statistics to clinic team members and managers as needed. 14. Marketing of SSR services, locations, and retail products; directing patients to the SSR website for more details when appropriate. 15. Accurately completing EOD spreadsheet and emailing it to the appropriate distribution list(s). MINIMUM QUALIFICATIONS REQUIRED High school Diploma or equivalent Minimum of 2-3 yrs working in a medical or healthcare setting. Must have an understanding and be familiar with scheduling appointments, insurance plans, explanation of benefits, billing, coding, and HIPAA guidelines. Experience with MS Office (Excel, Word, and Outlook) Superior communication and interpersonal skills, excellent phone etiquette, and the ability to multitask and work with accuracy and efficiency BENEFITS Competitive Salary commensurate with prior experience ($16 - $20/hour depending on experience) Continuing education Professional and Career development Paid sick days & Vacation days Medical, dental, vision, life, and disability insurance 401k The story behind Kaizo Health: https://youtu.be/7zzOUDwz57s What it’s like to be a member of our team: https://vimeo.com/667920574/b26af43d33 https://youtu.be/3EL3tOtpP3M Please do not contact the clinics directly regarding positions. If you are interested, please apply online at the link on this posting to be considered. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Full job record

Job IDc3bfa2a32a9c1beca006bc0a8b360d524791ecbd
Org ID8880aefa-c6a4-4b5d-aa78-9bfedb411964
Source ID6c675406-90b8-4619-8727-ae98e64b77ac
Board ID6c675406-90b8-4619-8727-ae98e64b77ac
Providerrippling
Provider Job Key360769de-6f30-4675-b05d-8fcf07bf794c
TitleScheduling Specialist
Normalized Title—
Statusactive
Activeyes
Location TextFort Washington, MD, United States
DepartmentFINANCE & ADMIN
Team—
Employment Typefull_time
Workplace Typeon_site
Remote Policy—
CountryUnited States
RegionMD
CityFort Washington
Salary RawUSD 16-20 HOUR
Salary Min16
Salary Max20
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://ats.rippling.com/kaizo-health/jobs/360769de-6f30-4675-b05d-8fcf07bf794c
Apply URLhttps://ats.rippling.com/kaizo-health/jobs/360769de-6f30-4675-b05d-8fcf07bf794c
First Seen At2026-05-29 07:15:59Z
Last Seen At2026-06-22 09:03:42Z
Last Checked At2026-06-22 09:03:42Z
Last Changed At2026-06-22 09:03:42Z
Inactive At—
Source Posted At2025-08-12 22:08:32Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=kaizo-health/date=2026-06-22/2026-06-22T09-03-40-760Z-d72084146072ee3b7da715054e5dec6d65fd38727f35d0cf1e222aec1df038a9.json
Event Fields
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  "last_changed_at": "2026-06-22T09:03:42.179Z",
  "active_status": "active"
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Parsed Structured
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Extensions
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Native Structured
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    "description": {
      "role": "<meta><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><b><strong style=\"white-space:pre-wrap;\">Come join our team as a Scheduling Specialist!</strong></b></p><p style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><br></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><b><strong style=\"white-space:pre-wrap;\">Kaizo Health is looking for amazing fitness enthusiasts who are passionate about health care and wellness to work in a direct patient care setting. Ideal candidates love working with people and share in our mission of creating a “healthier, happier world.\"</strong></b></p><p style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><br></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><span style=\"white-space:pre-wrap;\">The Scheduling Specialist is responsible for scheduling patients, performing administrative and financial duties, and providing excellent customer service to all patients and customers.</span></p><p style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><br></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><b><strong style=\"white-space:pre-wrap;\">SPECIFIC RESPONSIBILITIES&nbsp;</strong></b></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><span style=\"white-space:pre-wrap;\">1. Greeting patients over the phone in a professional manner.</span></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><span style=\"white-space:pre-wrap;\">2. Regularly checking voicemail throughout the day. &nbsp;&nbsp;</span></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><span style=\"white-space:pre-wrap;\">3. Accurately and efficiently scheduling appointments for services provided to optimize patient satisfaction/loyalty and provider time.</span></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><span style=\"white-space:pre-wrap;\">4. Sending emails to patients confirming appointments and attach necessary paperwork with minimal errors.</span></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><span style=\"white-space:pre-wrap;\">5. Monitoring and updating&nbsp;DemandForce appointment requests.</span></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><span style=\"white-space:pre-wrap;\">6. Tracking insurance submissions and alerting the appropriate team member in each clinic of upcoming submissions that are required.</span></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><span style=\"white-space:pre-wrap;\">7. Assisting with auditing, re-ordering charges, and closing out the clinics the following business day</span></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><span style=\"white-space:pre-wrap;\">8. Accurately entering demographics from patient paperwork received from clinic staff</span></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><span style=\"white-space:pre-wrap;\">9. Uploading New Patient Paperwork into the patient charts</span></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><span style=\"white-space:pre-wrap;\">10. Posting charges and balance batch before submitting the information to the Patient Services Center.</span></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><span style=\"white-space:pre-wrap;\">11. Maintaining patient accounts by accurately recording and updating personal &amp; financial information.&nbsp;</span></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><span style=\"white-space:pre-wrap;\">12. Recording/collecting patient charges; monitoring credit extended to patients</span></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><span style=\"white-space:pre-wrap;\">13. Emailing daily statistics to clinic team members and managers as needed.</span></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><span style=\"white-space:pre-wrap;\">14. Marketing of SSR services, locations, and retail products; directing patients to the SSR website for more details when appropriate.</span></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><span style=\"white-space:pre-wrap;\">15. Accurately completing EOD spreadsheet and emailing it to the appropriate distribution list(s).</span></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><b><strong style=\"white-space:pre-wrap;\">MINIMUM QUALIFICATIONS REQUIRED</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"margin:16px 0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;padding:0px 0px 0px 32px;list-style-type:disc;\"><li dir=\"ltr\" style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"white-space:pre-wrap;\">High school Diploma or equivalent</span></li><li dir=\"ltr\" style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"white-space:pre-wrap;\">Minimum of 2-3 yrs working in a medical or healthcare setting.&nbsp; Must have an understanding and be familiar with scheduling appointments, insurance plans, explanation of benefits, billing, coding, and HIPAA guidelines. &nbsp;</span></li><li dir=\"ltr\" style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"white-space:pre-wrap;\">Experience with MS Office (Excel, Word, and Outlook)</span></li><li dir=\"ltr\" style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"white-space:pre-wrap;\">Superior communication and interpersonal skills, excellent phone etiquette, and the ability to multitask and work with accuracy and efficiency</span></li></ul><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><b><strong style=\"white-space:pre-wrap;\">BENEFITS</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"margin:16px 0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;padding:0px 0px 0px 32px;list-style-type:disc;\"><li dir=\"ltr\" style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"white-space:pre-wrap;\">Competitive Salary commensurate with prior experience ($16 - $20/hour depending on experience)</span></li><li dir=\"ltr\" style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"white-space:pre-wrap;\">Continuing education</span></li><li dir=\"ltr\" style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"white-space:pre-wrap;\">Professional and Career development</span></li><li dir=\"ltr\" style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"white-space:pre-wrap;\">Paid sick days &amp; Vacation days</span></li><li dir=\"ltr\" style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"white-space:pre-wrap;\">Medical, dental, vision, life, and disability insurance</span></li><li dir=\"ltr\" style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"white-space:pre-wrap;\">401k</span></li></ul><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><b><strong style=\"white-space:pre-wrap;\">The story behind Kaizo Health:</strong></b></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><a href=\"https://youtu.be/7zzOUDwz57s\" dir=\"ltr\" style=\"text-decoration:inherit;color:rgb(71,102,159);\"><span style=\"white-space:pre-wrap;\">https://youtu.be/7zzOUDwz57s</span></a></p><p style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><span style=\"white-space:pre-wrap;\">&nbsp;</span></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><b><strong style=\"white-space:pre-wrap;\">What it’s like to be a member of our team:</strong></b></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><a href=\"https://vimeo.com/667920574/b26af43d33\" dir=\"ltr\" style=\"text-decoration:inherit;color:rgb(71,102,159);\"><span style=\"white-space:pre-wrap;\">https://vimeo.com/667920574/b26af43d33</span></a></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><a href=\"https://youtu.be/3EL3tOtpP3M\" dir=\"ltr\" style=\"text-decoration:inherit;color:rgb(71,102,159);\"><span style=\"white-space:pre-wrap;\">https://youtu.be/3EL3tOtpP3M</span></a></p><p style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><span style=\"white-space:pre-wrap;\">&nbsp;</span></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><b><strong style=\"white-space:pre-wrap;\">Please do not contact the clinics directly regarding positions.&nbsp; If you are interested, please apply online at the link on this posting to be considered.</strong></b></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><span style=\"white-space:pre-wrap;\">We are an&nbsp;equal&nbsp;opportunity&nbsp;employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</span></p><p style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><span style=\"white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><span style=\"white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><span style=\"white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><span style=\"white-space:pre-wrap;\">&nbsp;</span></p>",
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