Logistics Clerk I

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    "ShortDescriptionStr": "The Logistics Clerk is responsible for supporting warehouse operations by investigating shipping discrepancies, researching retail claims, running operational reports, and maintaining accurate documentation. This role helps ensure shipment accuracy, timely issue resolution, and clear communication between warehouse operations, customer service, transportation, inventory, and leadership teams.",
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    "ExternalDescriptionStr": "<p>The Logistics Clerk is responsible for supporting warehouse operations by investigating shipping discrepancies, researching retail claims, running operational reports, and maintaining accurate documentation. This role helps ensure shipment accuracy, timely issue resolution, and clear communication between warehouse operations, customer service, transportation, inventory, and leadership teams.<br><br><strong>JOB DUTIES:</strong></p><ul style=\"list-style-type: disc;\"><li>Investigate shipping discrepancies, including shortages, overages, mis-shipments, wrong items, damaged product, missing cartons, and shipment documentation issues.&nbsp;</li><li>Research retail claims by reviewing shipment history, order details, packing records, carrier information, warehouse activity, and supporting documentation.&nbsp;</li><li>Run daily, weekly, and ad hoc reports related to shipping performance, open discrepancies, claims, order status, inventory issues, and warehouse activity.&nbsp;</li><li>Review warehouse system transactions to identify root causes of shipping errors or process gaps.&nbsp;</li><li>Communicate findings clearly to supervisors, managers, customer service, transportation, inventory control, and other internal teams.&nbsp;</li><li>Maintain accurate records of investigations, claim status, corrective actions, and supporting documentation.&nbsp;</li><li>Follow up on open discrepancies and claims to ensure timely resolution.&nbsp;</li><li>Assist with gathering proof of delivery, shipment confirmations, tracking details, photos, packing records, and other evidence needed to resolve claims.&nbsp;</li><li>Support the review of customer chargebacks, retail compliance claims, and shipment accuracy disputes.&nbsp;</li><li>Identify recurring discrepancy trends and escalate repeat issues to leadership.&nbsp;</li><li>Partner with shipping, receiving, inventory, and operations teams to validate physical product movement when needed.&nbsp;</li><li>Assist with correcting system or documentation issues related to shipments.&nbsp;</li><li>Support month-end, quarter-end, or peak-volume reporting needs.&nbsp;</li><li>Maintain confidentiality and accuracy when handling customer, shipment, and business information.&nbsp;</li><li>Follow company policies, safety rules, and standard operating procedures.&nbsp;</li><li>Perform other duties as assigned.</li></ul><p>&nbsp;</p><p><strong>YOU MUST HAVE:</strong></p><ul style=\"list-style-type: disc;\"><li>1+ year of warehouse, shipping, clerical, inventory, customer service, claims, transportation or logistics experience.&nbsp;</li><li>1+ year of experience with warehouse management systems, ERP systems, transportation systems, or claims portals.&nbsp;</li><li>1+ year of experience running reports and reviewing data in Excel, Google Sheets, or similar tools and basic to advanced computer skills required including email, spreadsheets, reporting tools, and warehouse systems.</li><li>Ability to research issues using multiple systems and sources of information.&nbsp;</li><li>Ability to read and interpret shipment documents, order information, reports, and transaction history.&nbsp;</li></ul><p>&nbsp;</p><p><strong>WE VALUE:</strong></p><ul style=\"list-style-type: disc;\"><li>Teamwork and collaboration</li><li>Creativity and Innovation</li><li>Accountability and Respect</li><li>Strong attention to detail and ability to follow written and verbal instructions accurately.</li><li>Good communication and teamwork skills.</li><li>Dependable, safety-minded, quality-focused, and able to work in a fast-paced environment.</li><li>Good problem-solving and investigative skills.&nbsp;</li><li>Strong written and verbal communication skills.&nbsp;</li><li>Ability to organize work, prioritize open issues, and meet deadlines.&nbsp;</li><li>Ability to work independently while keeping leadership informed of critical issues.&nbsp;</li><li>Ability to identify trends and escalate recurring problems.&nbsp;</li><li>Strong follow-up skills and sense of ownership.&nbsp;</li><li>Ability to work professionally with internal departments, carriers, customers, and retail partners.&nbsp;</li><li>Ability to maintain accuracy in a fast-paced warehouse environment.</li></ul><p>&nbsp;</p><p><strong>PHYSICAL DEMANDS:</strong></p><ul style=\"list-style-type: disc;\"><li>Ability to sit, stand, walk, bend, reach, and move throughout the warehouse as needed.</li><li>Ability to use a computer, keyboard, mouse, scanner, printer, phone, and office equipment for extended periods.</li><li>Ability to occasionally lift up to 40 lbs.</li><li>Ability to work in a warehouse environment with active powered industrial equipment, dock activity, noise, and varying temperatures.</li><li>Ability to access warehouse locations to verify cartons, labels, product, or shipment information when needed.</li><li>Personal protective equipment may be required in designated warehouse areas.</li></ul><p>&nbsp;</p><p><strong>PERSONAL PROTECTION EQUIPMENT REQUIREMENTS</strong></p><ul style=\"list-style-type: disc;\"><li>Steel Toe Shoes, Safety Vest, Harnesses, and Lanyards</li></ul><p>&nbsp;</p><p><strong>WHAT'S IN IT FOR YOU:</strong></p><p>Resideo provides employees with a comprehensive benefits package, including life and health insurance, retirement programs with a company match, life assistance program, accidental death and dismemberment insurance, disability insurance, and vacation &amp; holidays.</p><p>&nbsp;</p><p>#LI-YC2</p><p>#ON-SITE</p>",
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    "CorporateDescriptionStr": "<p>Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product-solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin-off is currently targeted for completion in the second half of 2026, subject to customary conditions.</p>\n<p>Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products &amp; Solutions segment. Our ADI | Snap One segment spans 200&amp;#43; stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at&nbsp;<a href=\"http://www.resideo.com/\" target=\"_blank\" rel=\"nofollow\">www.resideo.com</a>.</p>\n<p>At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the&nbsp;<a href=\"https://www.resideo.com/us/en/-/media/Resideo/Files/Corporate/Careers/EEO%20is%20the%20Law%20poster.pdf?rv=fdc492d184344b3ea4aec0c96b321632\" target=\"_blank\" rel=\"nofollow\">\"EEO is the Law\" poster</a>,&nbsp;<a href=\"https://www.resideo.com/us/en/-/media/Resideo/Files/Corporate/Careers/EEO%20is%20the%20Law%20Supplement%20Poster.pdf?rv=ebe367cad846443e8fa5aa86062813b6\" target=\"_blank\" rel=\"nofollow\">\"EEO is the Law\" Supplement Poster&nbsp;</a>and the&nbsp;<a href=\"https://www.resideo.com/us/en/-/media/Resideo/Files/Corporate/Careers/Pay%20Transparency%20Nondiscrimination%20Provision.pdf?rv=11a9cf6533ba426296b137d906b0ce01\" target=\"_blank\" rel=\"nofollow\">Pay Transparency Nondiscrimination Provision</a>. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to&nbsp;<a href=\"https://www.resideo.com/us/en/-/media/Resideo/Files/Corporate/Resideo%20%20-%20Recruitment%20Privacy%20Notice.pdf?rv=6d871e71bfa24982b181c92fda232b7a\" target=\"_blank\" rel=\"nofollow\">Recruitment Privacy Notice</a>. If you require a reasonable accommodation to apply for a job, please use&nbsp;<a href=\"mailto:[email protected]?subject=Contact%20Us%20Form%20%E2%80%93%20Job%20Application%20Assistance&amp;body=This%20mailbox%20is%20intended%20only%20for%20assistance%20applying.%20%20We%20require%20candidates%20apply%20through%20our%20website.%20%20Please%20visit%20www.resideo.com/careers%20to%20find%20positions%20matching%20your%20interests%20and%20experience%20to%20apply%20for.%20%20Resumes%20sent%20to%20this%20mailbox%20will%20not%20be%20accepted.%0D%0APlease%20describe%20reasonable%20accommodation%20needed%20or%20issues%20you%20are%20having%20with%20your%20application%20below.%20%20Including%20job%20requisition%20number,%20title%20and%20location%20will%20aid%20us%20in%20assisting%20you.\" target=\"_blank\" rel=\"nofollow\">Contact Us&nbsp;</a>form for assistance.</p>",
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