Surgery Scheduler

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    "requisitionDescription": "<div><div><div><div><p style=\"text-align: center;\" data-pasted=\"true\"><span style=\"color: rgb(0, 0, 0);\">We are looking for a detail-oriented and highly organized Patient Care Specialist to support our Orthopedic Surgeon. In this role, you&rsquo;ll coordinate surgeries, book pre- and post-op appointments, and serve as the key point of contact between patients and providers.&nbsp;</span></p><p style=\"text-align: center;\"><span style=\"color: rgb(0, 0, 0);\">This position is perfect for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering exceptional patient care.</span></p><p id=\"isPasted\"><span style=\"color: rgb(0, 0, 0);\"><strong>General Description:</strong></span></p><p><span style=\"color: rgb(0, 0, 0);\">The Patient Care Specialist acts as a liaison between providers and patients to coordinate tests, procedures, appointments, and book surgeries as well as providing required medical documentation and basic education when communicating with patients.</span></p><p><span style=\"color: rgb(0, 0, 0);\"><strong>Essential Duties and Responsibilities:</strong></span></p><ul type=\"disc\"><li style=\"color: rgb(0, 0, 0);\">Perform follow up related to past, present or future office visits of patients for their designated providers;</li><li style=\"color: rgb(0, 0, 0);\"><span style=\"color: rgb(0, 0, 0);\">Schedule surgery to include booking, booking pre/post-op appointments and follow up on clearance and documentation in the patient&rsquo;s medical recor</span>d;</li><li style=\"color: rgb(0, 0, 0);\">Complete paperwork (i.e., disability, worker&rsquo;s comp, PT referrals and prior authorizations) as needed;</li><li style=\"color: rgb(0, 0, 0);\">Receive/mail/fax/scan PT, surgical documents and all correspondence from referring physicians as needed;</li><li style=\"color: rgb(0, 0, 0);\">Handle all appointment rescheduling for providers as needed;</li><li style=\"color: rgb(0, 0, 0);\">Respond to incoming task/calls from Call Center/ Front End to override/accommodate emergency appointments as well as all necessary patient calls;</li><li style=\"color: rgb(0, 0, 0);\">Coordinate providers schedule to include, but not limited to meetings, attorney conferences, cases, appointments and provide communication to provider;</li><li style=\"color: rgb(0, 0, 0);\">Obtain necessary patient information to include, but not limited to medical necessity, medical records, medical transportation auth, home care orders and evaluations, referrals, PT prescriptions;</li><li style=\"color: rgb(0, 0, 0);\">Communicate with case managers regarding care as needed;</li><li style=\"color: rgb(0, 0, 0);\">Other responsibilities as needed/assigned.</li></ul><p><span style=\"color: rgb(0, 0, 0);\"><strong>Qualifications:</strong></span></p><ul type=\"disc\"><li style=\"color: rgb(0, 0, 0);\">High school diploma required, associate or bachelor&rsquo;s Degree preferred;</li><li style=\"color: rgb(0, 0, 0);\">3 years of experience working in an office setting, medical setting preferred;</li><li style=\"color: rgb(0, 0, 0);\">Surgical scheduling experience and/or LPN license and experience a plus;</li><li style=\"color: rgb(0, 0, 0);\">Proficiency with Microsoft Office required; experience with an EMR a plus;</li><li style=\"color: rgb(0, 0, 0);\">Exceptional written, verbal and interpersonal communication skills;</li><li style=\"color: rgb(0, 0, 0);\">Highly organized with strong attention to detail;</li><li style=\"color: rgb(0, 0, 0);\">Valid driver&rsquo;s license and vehicle for needed travel depending on staffing and needs</li></ul></div></div></div></div>\n",
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