Catering & Events Coordinator - Caribe Royale Orlando Hotel

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    "description": "<p><u>Scope of Position</u></p>\r\n\r\n<p>The Catering &amp; Events Coordinator supports the planning, coordination, and execution of catered events and special functions to ensure exceptional guest experiences. This role serves as a liaison between clients, internal departments, and event staff, managing event details from initial inquiry through post-event follow-up.</p>\r\n\r\n<p><u>Position Requirements</u></p>\r\n\r\n<ul>\r\n\t<li>Professional demeanor appropriate for a resort environment.</li>\r\n\t<li>Prior experience in Event Management at a resort property preferred.</li>\r\n\t<li>Proven organizational, interpersonal, and communication skills.</li>\r\n\t<li>Knowledge of the catering and events market is a plus.</li>\r\n\t<li>Detailed-oriented, quality, and resourceful with excellent verbal and written communication skills.</li>\r\n\t<li>Effective planning and organizational skills to implement multiple projects and meet deadlines.</li>\r\n\t<li>Ability to effectively deal with internal and external clients.</li>\r\n\t<li>Ability to operate a motor vehicle.</li>\r\n</ul>\r\n\r\n<p><u>Responsibilities</u></p>\r\n\r\n<ul>\r\n\t<li>Assist in coordinating catering and event bookings, including weddings, corporate meetings, social events, and private functions.</li>\r\n\t<li>Serve as a point of contact for clients, responding to inquiries and providing event information in a timely and professional manner.</li>\r\n\t<li>Prepare and distribute event orders, contracts, BEOs (Banquet Event Orders), and invoices.</li>\r\n\t<li>Coordinate with internal departments such as Culinary, Banquets, Sales, Housekeeping, and AV to ensure seamless event execution.</li>\r\n\t<li>Support site visits, tastings, and client meetings.</li>\r\n\t<li>Track event details including guest counts, menus, timelines, room setups, and special requests.</li>\r\n\t<li>Ensure events are executed according to contract specifications and brand/service standards</li>\r\n\t<li>Assist with on-site event coordination as needed, including event setup and breakdown oversight.</li>\r\n\t<li>Maintain accurate records, files, and databases related to events and catering activities.</li>\r\n\t<li>Handle post-event follow-up, including billing accuracy and client feedback.</li>\r\n\t<li>Performs other duties assigned by management.</li>\r\n</ul>\r\n\r\n<p><u>Education </u></p>\r\n\r\n<ul>\r\n\t<li>High School diploma or GED; minimal experience in event management or related professional area.</li>\r\n</ul>\r\n\r\n<p>OR</p>\r\n\r\n<ul>\r\n\t<li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li>\r\n</ul>\r\n\r\n<p><u>Skills and Abilities </u></p>\r\n\r\n<ul>\r\n\t<li>Effectively adjust to changes in work tasks or environment.</li>\r\n\t<li>Develop and sustain productive customer relationships; actively seeking information to understand and address customers&rsquo; needs.</li>\r\n\t<li>Develop creative ideas about products and services.</li>\r\n\t<li>Identify and understand concerns and opportunities, using effective approaches for choosing a course of action or developing solutions.</li>\r\n\t<li>Experience using computers and software programs such as Microsoft Office (Word, Excel, and Outlook).</li>\r\n</ul>\r\n\r\n<p><u>Physical Requirements </u></p>\r\n\r\n<ul>\r\n\t<li>Able to work in a fast-paced environment.</li>\r\n\t<li>Continuously, sit at a desk for long periods in front of a computer screen.</li>\r\n\t<li>Intermittently twist to reach equipment or supplies surrounding the desk.</li>\r\n\t<li>Use telephone and computer keyboard daily.</li>\r\n\t<li>Occasionally lift and carry items weighing up to 50 pounds</li>\r\n</ul>\r\n",
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