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HomeCompaniesFf6c0888 D24a 42ff B961 34c6421ac586 19000101 000001Call Center Representative

Call Center Representative

Ff6c0888 D24a 42ff B961 34c6421ac586 19000101 000001 · Madisonville, TN, US, Madisonville, TN · Active · $15–$19 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyFf6c0888 D24a 42ff B961 34c6421ac586 19000101 000001
TitleCall Center Representative
Normalized title-
Department / team-
LocationMadisonville, TN, United States
Work model-
Employment typeFull Time
Salary$15–$19 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-24 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Ff6c0888 D24a 42ff B961 34c6421ac586 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Madisonville.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyFf6c0888 D24a 42ff B961 34c6421ac586 19000101 000001
Source9293f989-716c-40f9-b52a-6dd25874c70d
ATS providerADP Workforce Now Recruiting

Description

● Participate in Patient Centered Medical Home Care Team collaboration ● Adhere to all policies and procedures ● Answer high volume of inbound calls and directs them to the appropriate party ● Greet patients in a welcoming manner on the phone ● Use a low tone when it’s necessary to discuss a patient to ensure confidentiality and discretion of patient information ● refraining from discussing any personal or sensitive information about patients or employees ● Schedule appointments, confirm scheduled appointments, give directions to the facility, and answer patient questions ● Complete patient rescheduling as assigned ● Thoroughly document patient interaction in the appropriate fields ● Input the required patient data into the electronic health record ● Task refill requests, patient questions, etc. to appropriate person, as needed ● Refer to Patient Services, Patient Accounts, Eligibility Assistance Coordinators, and/or Phone Nurse as needed ● Assist patients with patient portal accounts ● Maintain a neat and orderly reception area that is appropriately stocked with supplies at all times ● Complete the Worker’s Compensation Payer Form, as needed ● Communicate with appropriate staff for emergency cases (i.e. chest pain, laceration, etc.) ● Communicate effectively with the PSS for patient issues, training needs, insurance discrepancies, and scheduling conflicts ● Communicate with the appropriate designated individuals to ensure that patients are helped and daily tasks are accomplished ● Limits personal use of phone and internet access to emergencies ● Regular and predictable attendance ● Ability to cooperate and work well with others ● Sort and distribute mail for all three CCHS locations ● Check E Faxe and distribute to appropriate department ● Conduct daily appointment confirmations ● Performs other duties as assigned or requested

Full job record

Job IDc38a7d5e2c30ac976ee4fac03bcb78dbc50177f0
Org ID53d66156-b990-4af2-8cd3-23ed4c068b1d
Source ID9293f989-716c-40f9-b52a-6dd25874c70d
Board ID9293f989-716c-40f9-b52a-6dd25874c70d
Provideradp_workforcenow
Provider Job Key585169
TitleCall Center Representative
Normalized Title
Statusactive
Activeyes
Location TextMadisonville, TN, US, Madisonville, TN
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionTN
CityMadisonville
Salary Raw15 To 19 (USD) Hourly
Salary Min15
Salary Max19
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ff6c0888-d24a-42ff-b961-34c6421ac586&ccId=19000101_000001&lang=en_US&type=JS&jobId=585169&jwId=9201215894125_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ff6c0888-d24a-42ff-b961-34c6421ac586&ccId=19000101_000001&lang=en_US&type=JS&jobId=585169&jwId=9201215894125_1
First Seen At2026-05-31 18:43:18Z
Last Seen At2026-06-06 12:45:56Z
Last Checked At2026-06-06 12:45:56Z
Last Changed At2026-06-06 12:45:56Z
Inactive At
Source Posted At2026-04-24 18:52:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=ff6c0888-d24a-42ff-b961-34c6421ac586|19000101_000001/date=2026-06-06/2026-06-06T12-45-55-704Z-005a9c40fc6885d237a260be0bdccf4415b692016cd518e1b7f4a00f7f5f7058.json
Event Fields
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  "last_changed_at": "2026-06-06T12:45:56.140Z",
  "active_status": "active"
}
Parsed Structured
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  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
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