Home › Companies › Ff6c0888 D24a 42ff B961 34c6421ac586 19000101 000001 › Call Center Representative
Call Center Representative
Ff6c0888 D24a 42ff B961 34c6421ac586 19000101 000001 · Madisonville, TN, US, Madisonville, TN · Active · $15–$19 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | Ff6c0888 D24a 42ff B961 34c6421ac586 19000101 000001 |
| Title | Call Center Representative |
| Normalized title | - |
| Department / team | - |
| Location | Madisonville, TN, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $15–$19 / hour |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-04-24 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Ff6c0888 D24a 42ff B961 34c6421ac586 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Madisonville. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Ff6c0888 D24a 42ff B961 34c6421ac586 19000101 000001 |
| Source | 9293f989-716c-40f9-b52a-6dd25874c70d |
| ATS provider | ADP Workforce Now Recruiting |
Description
● Participate in Patient Centered Medical Home Care Team collaboration
● Adhere to all policies and procedures
● Answer high volume of inbound calls and directs them to the appropriate party
● Greet patients in a welcoming manner on the phone
● Use a low tone when it’s necessary to discuss a patient to ensure confidentiality and discretion of patient information
● refraining from discussing any personal or sensitive information about patients or employees
● Schedule appointments, confirm scheduled appointments, give directions to the facility, and answer patient questions
● Complete patient rescheduling as assigned
● Thoroughly document patient interaction in the appropriate fields
● Input the required patient data into the electronic health record
● Task refill requests, patient questions, etc. to appropriate person, as needed
● Refer to Patient Services, Patient Accounts, Eligibility Assistance Coordinators, and/or Phone Nurse as needed
● Assist patients with patient portal accounts
● Maintain a neat and orderly reception area that is appropriately stocked with supplies at all times
● Complete the Worker’s Compensation Payer Form, as needed
● Communicate with appropriate staff for emergency cases (i.e. chest pain, laceration, etc.)
● Communicate effectively with the PSS for patient issues, training needs, insurance discrepancies, and scheduling conflicts
● Communicate with the appropriate designated individuals to ensure that patients are helped and daily tasks are accomplished
● Limits personal use of phone and internet access to emergencies
● Regular and predictable attendance
● Ability to cooperate and work well with others
● Sort and distribute mail for all three CCHS locations
● Check E Faxe and distribute to appropriate department
● Conduct daily appointment confirmations
● Performs other duties as assigned or requested
Full job record
| Job ID | c38a7d5e2c30ac976ee4fac03bcb78dbc50177f0 |
| Org ID | 53d66156-b990-4af2-8cd3-23ed4c068b1d |
| Source ID | 9293f989-716c-40f9-b52a-6dd25874c70d |
| Board ID | 9293f989-716c-40f9-b52a-6dd25874c70d |
| Provider | adp_workforcenow |
| Provider Job Key | 585169 |
| Title | Call Center Representative |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Madisonville, TN, US, Madisonville, TN |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | TN |
| City | Madisonville |
| Salary Raw | 15 To 19 (USD) Hourly |
| Salary Min | 15 |
| Salary Max | 19 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ff6c0888-d24a-42ff-b961-34c6421ac586&ccId=19000101_000001&lang=en_US&type=JS&jobId=585169&jwId=9201215894125_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ff6c0888-d24a-42ff-b961-34c6421ac586&ccId=19000101_000001&lang=en_US&type=JS&jobId=585169&jwId=9201215894125_1 |
| First Seen At | 2026-05-31 18:43:18Z |
| Last Seen At | 2026-06-06 12:45:56Z |
| Last Checked At | 2026-06-06 12:45:56Z |
| Last Changed At | 2026-06-06 12:45:56Z |
| Inactive At | — |
| Source Posted At | 2026-04-24 18:52:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=ff6c0888-d24a-42ff-b961-34c6421ac586|19000101_000001/date=2026-06-06/2026-06-06T12-45-55-704Z-005a9c40fc6885d237a260be0bdccf4415b692016cd518e1b7f4a00f7f5f7058.json |
Event Fields
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}Get this page with API
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