Client Care Coordinator

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  "last_changed_at": "2026-05-30T05:46:21.034Z",
  "active_status": "active"
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  "location": {
    "raw": "Manassas, Virginia, 20109, United States",
    "city": "Manassas",
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    "country": "United States",
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    "confidence": 0.95
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  "inferred_at": "2026-06-06T20:24:36.131Z",
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  "list_job": {
    "id": "193",
    "isRemote": null,
    "location": {
      "city": "Manassas",
      "state": "Virginia"
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    "departmentId": "18249",
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    "jobOpeningName": "Client Care Coordinator",
    "departmentLabel": "Office",
    "employmentStatusLabel": "Full-Time"
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  "detail_job_opening": {
    "location": {
      "city": "Manassas",
      "state": "Virginia",
      "postalCode": "20109",
      "addressCountry": "United States"
    },
    "datePosted": "2026-04-30",
    "atsLocation": {
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    "description": "<p><span style=\"font-size: 12pt\">We are a family-owned business that has been dedicated to restoring homes and businesses in Northern Virginia for more than 60 years. </span><br></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Our mission is to improve the lives of our customers and support our community by providing a seamless and compassionate recovery to those who have suffered a disaster or loss.</span></span></p>\n<p><span style=\"font-size: 12pt\"><br></span></p>\n<p><span style=\"font-size: 12pt\">Our diligent team is seeking to welcome <span style=\"font-weight: bold\">a proactive and self-reliant Client Care Coordinator who possesses a keen eye for detail. </span>The perfect candidate will have outstanding communication abilities and thrive in a dynamic work environment. As the first point of contact for our customers, whether on the phone or in person, you will create the initial impression of our company and play a vital role in our team and restoration efforts.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Responsibilities:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Answer phone calls promptly and communicate effectively</span></li>\n<li><span style=\"font-size: 12pt\">Receive and log new projects, schedule initial inspections, and assign them to the right coordinator</span></li>\n<li><span style=\"font-size: 12pt\">Participate in the on-call rotation to assist customers during emergencies </span></li>\n<li><span style=\"font-size: 12pt\">Send and receive documents using signing software and ensure timely uploads</span></li>\n<li><span style=\"font-size: 12pt\">Welcome visitors and inform team members of their arrival</span></li>\n<li><span style=\"font-size: 12pt\">Maintain a tidy and organized front office and lobby, fostering a welcoming atmosphere</span></li>\n<li><span style=\"font-size: 12pt\">Dispatch flooring and environmental samples to the appropriate laboratories</span></li>\n<li><span style=\"font-size: 12pt\">Follow up on any after-hours calls as necessary</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Requirements: </span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">At least two years of experience in an office setting</span></li>\n<li><span style=\"font-size: 12pt\">Exceptional communication skills</span></li>\n<li><span style=\"font-size: 12pt\">Detail-oriented and well-organized</span></li>\n<li><span style=\"font-size: 12pt\">Ability to multitask and possess technical skills</span></li>\n<li><span style=\"font-size: 12pt\">Friendly demeanor both on the phone and in person</span></li>\n<li><span style=\"font-size: 12pt\">Willingness to participate in the on-call rotation as needed to assist our customers during critical times</span></li>\n<li><span style=\"font-size: 12pt\">Experience in construction and/or disaster restoration is advantageous</span></li>\n<li><span style=\"font-size: 12pt\">Previous experience in customer service, phone, or office roles is essential</span></li>\n<li><span style=\"font-size: 12pt\">Reliable transportation to and from the office</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Benefits:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Company-provided devices</span></li>\n<li><span style=\"font-size: 12pt\">Paid holidays, vacation, and sick leave</span></li>\n<li><span style=\"font-size: 12pt\">Health, dental, and vision insurance</span></li>\n<li><span style=\"font-size: 12pt\">Paid training opportunities</span></li>\n<li><span style=\"font-size: 12pt\">Career Development Program</span></li>\n<li><span style=\"font-size: 12pt\">401K and profit-sharing plan</span></li>\n<li><span style=\"font-size: 12pt\">Paid maternity and paternity leave</span></li>\n<li><span style=\"font-size: 12pt\">A welcoming family environment and events sponsored by the company</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><em><span style=\"font-weight: bold\">Kickstart your career with Paul Davis and thrive alongside us! We eagerly anticipate reviewing your application and having a conversation with you soon.</span></em></span></p>",
    "compensation": "$40,000 per year",
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    "jobOpeningName": "Client Care Coordinator",
    "departmentLabel": "Office",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://pdrvirginia.bamboohr.com/careers/193",
    "employmentStatusLabel": "Full-Time"
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