Front of House Manager

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    "jobTitle": "Front of House Manager",
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    "description": "<p><span style=\"font-family:Arial,sans-serif\"><strong><span style=\"font-family:Calibri,sans-serif\">TITLE:</span></strong><span style=\"font-family:Calibri,sans-serif\"> Manager&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <span style=\"font-family:Calibri,sans-serif\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br />\n<strong>DEPARTMENT:</strong> Management<br />\n<strong>POSITION TYPE:</strong> Full Time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br />\n<strong>REPORTING TO:</strong> General Manager<br />\n<strong>FLSA STATUS: </strong>Exempt</span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Company Overview:</strong></span></p>\n\n<p><em>The world&rsquo;s first Social Darts&reg; experience, Flight Club was founded in London in 2015 to usher this once pub-like pastime into the 21st century. Flight Club fuses craft cocktails and upscale cuisine with its signature tech-enabled Social Darts&reg; experience to create a truly unique entertainment experience. Operating in major cities across the U.S. under State of Play Hospitality and in more than 30 locations worldwide, Flight Club continues to bring friends, families, and colleagues together in an upscale gaming environment. To date, over 10 million people have experienced Flight Club and nearly one billion darts have been thrown. Learn more at FlightClubDartsUSA.com.</em></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Position Purpose: </strong></span></p>\n\n<p><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Calibri,sans-serif\">The Manager role assists the General Manager with ensuring a strong culture and Company values, while delivering entertainment unmatched in the market. This position is the leader running the shift to help our team members exceed our guests&rsquo; expectations. This individual embraces our standards, systems, welcomes change within a growing Company, and leads by example every shift. The Manager leads the way to go the extra mile for our guests and understands we work with each other to support one another.</span></span></p>\n\n<p><span style=\"font-family:'Times New Roman',serif\"><strong><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">Our Mission Is </span></span></strong><br />\n<span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">At State of Play, our mission is to create moments of joy and connection through the power of play.</span></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"font-family:Arial,sans-serif\"><strong><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">Our Values Are:</span></span></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,sans-serif\"><strong><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">We Take the Initiative:</span></span></strong><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\"> Actions speak louder than words. We&rsquo;re resourceful, proactive and creative. There are no limits to what we can achieve if we reach out, speak up and make it happen.</span></span></span></li>\n\t<li><span style=\"font-family:Arial,sans-serif\"><strong><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">We&rsquo;re Thoughtful:</span></span></strong><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\"> We think about the bigger picture.&nbsp; We default to listening and encouraging different views to our own.&nbsp; By being deliberate and considerate, team members will enjoy working with us and we will make better decisions. </span></span></span></li>\n\t<li><span style=\"font-family:Arial,sans-serif\"><strong><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">We Strive for Excellence:</span></span></strong><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\"> We try to bring the best version of ourselves into work every day. Quality matters. Executing with precision and pace will help both other team members and the business succeed. </span></span></span></li>\n\t<li><span style=\"font-family:Arial,sans-serif\"><strong><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">We Celebrate the Wins:</span></span></strong><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\"> Let&rsquo;s enjoy the journey. Life is full of ups and downs so we make time to toast collective and individual successes. Nothing feels better than winning as a team.</span></span></span></li>\n</ul>\n\n<p><span style=\"font-family:'Times New Roman',serif\"><strong><span dir=\"ltr\" lang=\"en-gb\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">Responsibilities:</span></span></span></strong>&nbsp;</span></p>\n\n<p><span style=\"font-family:'Times New Roman',serif\"><strong><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">Create Positive Energy:</span></span></strong><strong> </strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">Ensures consistent execution of food, beverage, service and hospitality that aligns with company standards, policies, and programs </span></span></span></li>\n\t<li><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">Inspires the team to enhance their leadership through coaching, development, and training </span></span></span></li>\n</ul>\n\n<p><span style=\"font-family:'Times New Roman',serif\"><strong><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">Be Consistent and Fair:</span></span></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">Flexible approach and readily able to adapt to needs and changes </span></span></span></li>\n\t<li><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">Demonstrate solution focused leadership and proactively seek out feedback from others </span></span></span></li>\n</ul>\n\n<p><span style=\"font-family:'Times New Roman',serif\"><strong><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">Show Urgency:</span></span></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">Proactively manages costs in partnership with the GM through scheduling and inventory </span></span></span></li>\n\t<li><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">Ownership of assigned FOH operations department assigned by General Manager</span></span></span></li>\n</ul>\n\n<p><span style=\"font-family:'Times New Roman',serif\"><strong><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">Be Both Independently Minded and a Team Player:</span></span></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">Works with General Manager and management team to develop and execute strategies to achieve operational goals </span></span></span></li>\n\t<li><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">Ensures the restaurant team delivers upon service standards to cultivate the ultimate guest experience </span></span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:'Times New Roman',serif\"><strong><span dir=\"ltr\" lang=\"en-gb\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">Requirements &amp; Minimum Qualifications:</span></span></span></strong>&nbsp;</span></p>\n\n<ul>\n\t<li><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">3yrs of customer service or hospitality experience (prior leadership experience preferred) </span></span></span></li>\n\t<li><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">Required food, alcohol, and allergen certification maintained throughout employment, additional state qualifications may apply per location </span></span></span></li>\n\t<li><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">Available to work various shift times and days, including weekends and holidays </span></span></span></li>\n\t<li><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">Ability to effectively communicate verbally and digitally </span></span></span></li>\n\t<li><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">Self-driven, results oriented, and proactive attitude </span></span></span></li>\n\t<li><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">Able to stand and/ or walk for long periods of time </span></span></span></li>\n\t<li><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">Ability to lift over 50+ lbs. if necessary </span></span></span></li>\n\t<li><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">Legally authorized to work in the US</span></span></span></li>\n</ul>\n\n<p><strong>Compensation &amp; Benefits:</strong></p>\n\n<ul>\n\t<li>Annual salary range of $70,000-75,000 based on experience.</li>\n\t<li>Eligibility to enroll in Medical, Dental, Vision and other insurance benefits.</li>\n\t<li>Paid Time Off, Sick Time, and Paid Holidays.</li>\n\t<li>Option to enroll in 401k, Medical FSA, Commuter benefits, etc.</li>\n\t<li>Employee Discount: 50% your total bill for you and up to five guests.</li>\n</ul>\n\n<p style=\"margin-left:-1px\"><span style=\"font-family:'Times New Roman',serif\"><strong><span dir=\"ltr\" lang=\"en-gb\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">The Company reserves the right in its absolute discretion to add to your duties or amend this job description at any time.&nbsp; In addition to the above duties, you will carry out such other duties as the Company reasonably directs from time to time.&nbsp;</span></span></span></strong>&nbsp;</span></p>\n\n<p style=\"margin-left:3px; text-align:center\"><span style=\"font-family:'Times New Roman',serif\"><strong>&nbsp;</strong>&nbsp;</span></p>\n\n<p style=\"margin-left:-1px\"><span style=\"font-family:'Times New Roman',serif\"><strong><span dir=\"ltr\" lang=\"en-gb\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">Equal Opportunity Statement:</span></span></span></strong><span dir=\"ltr\" lang=\"en-gb\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\"> Flight Club is proud to be an equal opportunity employer. It is our policy to provide equal employment opportunities to all qualified applicants and employees without regard to their actual or perceived race, color, religion, sex, sexual orientation, marital or civil union status, age, national origin, disability, pregnancy, childbirth or related medical condition, citizenship, veteran status, genetic information, gender, gender identity or expression, or any other basis prohibited by law.&nbsp;&nbsp;</span></span></span>&nbsp;</span></p>\n",
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Flight Club fuses craft cocktails and upscale cuisine with its signature tech-enabled Social Darts&reg; experience to create a truly unique entertainment experience. Operating in major cities across the U.S. under State of Play Hospitality and in more than 30 locations worldwide, Flight Club continues to bring friends, families, and colleagues together in an upscale gaming environment. To date, over 10 million people have experienced Flight Club and nearly one billion darts have been thrown. Learn more at FlightClubDartsUSA.com.\\n\\n&nbsp;\\n\\nPosition Purpose: \\n\\nThe Manager role assists the General Manager with ensuring a strong culture and Company values, while delivering entertainment unmatched in the market. This position is the leader running the shift to help our team members exceed our guests&rsquo; expectations. This individual embraces our standards, systems, welcomes change within a growing Company, and leads by example every shift. 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Executing with precision and pace will help both other team members and the business succeed. \\n\\tWe Celebrate the Wins: Let&rsquo;s enjoy the journey. Life is full of ups and downs so we make time to toast collective and individual successes. Nothing feels better than winning as a team.\\n\\n\\nResponsibilities:&nbsp;\\n\\nCreate Positive Energy: \\n\\n\\n\\tEnsures consistent execution of food, beverage, service and hospitality that aligns with company standards, policies, and programs \\n\\tInspires the team to enhance their leadership through coaching, development, and training \\n\\n\\nBe Consistent and Fair:\\n\\n\\n\\tFlexible approach and readily able to adapt to needs and changes \\n\\tDemonstrate solution focused leadership and proactively seek out feedback from others \\n\\n\\nShow Urgency:\\n\\n\\n\\tProactively manages costs in partnership with the GM through scheduling and inventory \\n\\tOwnership of assigned FOH operations department assigned by General Manager\\n\\n\\nBe Both Independently Minded and a Team Player:\\n\\n\\n\\tWorks with General Manager and management team to develop and execute strategies to achieve operational goals \\n\\tEnsures the restaurant team delivers upon service standards to cultivate the ultimate guest experience \\n\\n\\n&nbsp;\\n\\nRequirements &amp; Minimum Qualifications:&nbsp;\\n\\n\\n\\t3yrs of customer service or hospitality experience (prior leadership experience preferred) \\n\\tRequired food, alcohol, and allergen certification maintained throughout employment, additional state qualifications may apply per location \\n\\tAvailable to work various shift times and days, including weekends and holidays \\n\\tAbility to effectively communicate verbally and digitally \\n\\tSelf-driven, results oriented, and proactive attitude \\n\\tAble to stand and/ or walk for long periods of time \\n\\tAbility to lift over 50+ lbs. if necessary \\n\\tLegally authorized to work in the US\\n\\n\\nCompensation &amp; Benefits:\\n\\n\\n\\tAnnual salary range of $70,000-75,000 based on experience.\\n\\tEligibility to enroll in Medical, Dental, Vision and other insurance benefits.\\n\\tPaid Time Off, Sick Time, and Paid Holidays.\\n\\tOption to enroll in 401k, Medical FSA, Commuter benefits, etc.\\n\\tEmployee Discount: 50% your total bill for you and up to five guests.\\n\\n\\nThe Company reserves the right in its absolute discretion to add to your duties or amend this job description at any time.&nbsp; In addition to the above duties, you will carry out such other duties as the Company reasonably directs from time to time.&nbsp;&nbsp;\\n\\n&nbsp;&nbsp;\\n\\nEqual Opportunity Statement: Flight Club is proud to be an equal opportunity employer. It is our policy to provide equal employment opportunities to all qualified applicants and employees without regard to their actual or perceived race, color, religion, sex, sexual orientation, marital or civil union status, age, national origin, disability, pregnancy, childbirth or related medical condition, citizenship, veteran status, genetic information, gender, gender identity or expression, or any other basis prohibited by law.&nbsp;&nbsp;&nbsp;\\nQualifications\",\"responsibilities\":\"TITLE: Manager&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\\nDEPARTMENT: Management\\nPOSITION TYPE: Full Time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\\nREPORTING TO: General Manager\\nFLSA STATUS: Exempt\\n\\n&nbsp;\\n\\nCompany Overview:\\n\\nThe world&rsquo;s first Social Darts&reg; experience, Flight Club was founded in London in 2015 to usher this once pub-like pastime into the 21st century. Flight Club fuses craft cocktails and upscale cuisine with its signature tech-enabled Social Darts&reg; experience to create a truly unique entertainment experience. Operating in major cities across the U.S. under State of Play Hospitality and in more than 30 locations worldwide, Flight Club continues to bring friends, families, and colleagues together in an upscale gaming environment. To date, over 10 million people have experienced Flight Club and nearly one billion darts have been thrown. Learn more at FlightClubDartsUSA.com.\\n\\n&nbsp;\\n\\nPosition Purpose: \\n\\nThe Manager role assists the General Manager with ensuring a strong culture and Company values, while delivering entertainment unmatched in the market. This position is the leader running the shift to help our team members exceed our guests&rsquo; expectations. This individual embraces our standards, systems, welcomes change within a growing Company, and leads by example every shift. The Manager leads the way to go the extra mile for our guests and understands we work with each other to support one another.\\n\\nOur Mission Is \\nAt State of Play, our mission is to create moments of joy and connection through the power of play.\\n\\nOur Values Are:\\n\\n\\n\\tWe Take the Initiative: Actions speak louder than words. We&rsquo;re resourceful, proactive and creative. There are no limits to what we can achieve if we reach out, speak up and make it happen.\\n\\tWe&rsquo;re Thoughtful: We think about the bigger picture.&nbsp; We default to listening and encouraging different views to our own.&nbsp; By being deliberate and considerate, team members will enjoy working with us and we will make better decisions. \\n\\tWe Strive for Excellence: We try to bring the best version of ourselves into work every day. Quality matters. Executing with precision and pace will help both other team members and the business succeed. \\n\\tWe Celebrate the Wins: Let&rsquo;s enjoy the journey. Life is full of ups and downs so we make time to toast collective and individual successes. Nothing feels better than winning as a team.\\n\\n\\nResponsibilities:&nbsp;\\n\\nCreate Positive Energy: \\n\\n\\n\\tEnsures consistent execution of food, beverage, service and hospitality that aligns with company standards, policies, and programs \\n\\tInspires the team to enhance their leadership through coaching, development, and training \\n\\n\\nBe Consistent and Fair:\\n\\n\\n\\tFlexible approach and readily able to adapt to needs and changes \\n\\tDemonstrate solution focused leadership and proactively seek out feedback from others \\n\\n\\nShow Urgency:\\n\\n\\n\\tProactively manages costs in partnership with the GM through scheduling and inventory \\n\\tOwnership of assigned FOH operations department assigned by General Manager\\n\\n\\nBe Both Independently Minded and a Team Player:\\n\\n\\n\\tWorks with General Manager and management team to develop and execute strategies to achieve operational goals \\n\\tEnsures the restaurant team delivers upon service standards to cultivate the ultimate guest experience \\n\\n\\n&nbsp;\\n\\nRequirements &amp; Minimum Qualifications:&nbsp;\\n\\n\\n\\t3yrs of customer service or hospitality experience (prior leadership experience preferred) \\n\\tRequired food, alcohol, and allergen certification maintained throughout employment, additional state qualifications may apply per location \\n\\tAvailable to work various shift times and days, including weekends and holidays \\n\\tAbility to effectively communicate verbally and digitally \\n\\tSelf-driven, results oriented, and proactive attitude \\n\\tAble to stand and/ or walk for long periods of time \\n\\tAbility to lift over 50+ lbs. if necessary \\n\\tLegally authorized to work in the US\\n\\n\\nCompensation &amp; Benefits:\\n\\n\\n\\tAnnual salary range of $70,000-75,000 based on experience.\\n\\tEligibility to enroll in Medical, Dental, Vision and other insurance benefits.\\n\\tPaid Time Off, Sick Time, and Paid Holidays.\\n\\tOption to enroll in 401k, Medical FSA, Commuter benefits, etc.\\n\\tEmployee Discount: 50% your total bill for you and up to five guests.\\n\\n\\nThe Company reserves the right in its absolute discretion to add to your duties or amend this job description at any time.&nbsp; In addition to the above duties, you will carry out such other duties as the Company reasonably directs from time to time.&nbsp;&nbsp;\\n\\n&nbsp;&nbsp;\\n\\nEqual Opportunity Statement: Flight Club is proud to be an equal opportunity employer. It is our policy to provide equal employment opportunities to all qualified applicants and employees without regard to their actual or perceived race, color, religion, sex, sexual orientation, marital or civil union status, age, national origin, disability, pregnancy, childbirth or related medical condition, citizenship, veteran status, genetic information, gender, gender identity or expression, or any other basis prohibited by law.&nbsp;&nbsp;&nbsp;\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Flight Club\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=D67E084FD6BD296136AAD0CF7EAF4272\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"31 Union Square West\",\"addressLocality\":\"New York\",\"addressRegion\":\"NY\",\"postalCode\":10003,\"addressCountry\":\"USA\"}},\"validThrough\":\"-0001-11-30\"}",
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