Home › Companies › Nerdio › Senior Director, Technical Operations
Senior Director, Technical Operations
Nerdio · Remote (United States), United States · Remote · Active · $180,000–$200,000 / year · Rippling ATS
Job facts
| Field | Value |
|---|---|
| Company | Nerdio |
| Title | Senior Director, Technical Operations |
| Normalized title | - |
| Department / team | 1300 Technical Product Support |
| Location | United States |
| Work model | Remote / Remote |
| Employment type | Full Time |
| Salary | $180,000–$200,000 / year |
| Status | active |
| ATS provider | Rippling ATS |
| Posted / first seen | 2026-04-30 / 2026-05-29 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Nerdio. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Rippling ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| Department jobs | Active postings in 1300 Technical Product Support. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Nerdio |
| Source | 9d20e256-855a-43ad-b8ea-cf659a4de4cd |
| ATS provider | Rippling ATS |
Description
company
About Nerdio
At Nerdio, our mission is to simplify the lives of IT professionals and maximize their Microsoft cloud and end user computing investments.
We support organizations of all sizes looking to deploy, manage, and cost-optimize native Microsoft technologies. We partner with Enterprises and Managed Service Providers all over the world to add value on top of their existing native Microsoft investments like Azure Virtual Desktop (AVD), Windows 365, and Microsoft Intune.
Created in 2016, Nerdio has always taken a market-leading and collaborative approach to cloud deployment and management. In fact, our product roadmap is greatly influenced by the regular feedback we receive from having seen companies deploy AVD into production environments several thousand times using Nerdio technology.
Today, Nerdio is used in over 50 countries by more than 15,000 organizations of every size and vertical. We’re committed to delivering exceptional service and support, which starts with identifying and supporting the best staff possible.
We are a fast-moving, nimble company looking for individuals who are collaborative, empathetic, driven and who love to move at the speed of light. If you want to be part of the AVD transformation that Microsoft and Nerdio are leading, then we want to speak with you.
role
About the role
The Sr. Director of Technical Operations serves as the operational right hand — and strategic Chief of Staff — to the VP of Technical Solutions. This is a high-visibility, high-impact leadership role designed for a sharp, execution-focused operator who thrives at the intersection of strategy, technology, and people. You will be the connective tissue across the Technical Solutions organization: aligning cross-functional initiatives, owning operational rhythms, driving KPI accountability, and ensuring the VP's priorities translate into measurable outcomes across the division.
This role demands equal parts analytical rigor and interpersonal influence. You will interface with leaders across Engineering, Product, Sales, Finance, and Customer Success — representing the VP's office while building trust and credibility of your own. You will be given broad latitude and expected to exercise outstanding judgment independently.
What you'll do
Strategic Operations & Chief of Staff Functions
Partner with the VP of Technical Solutions to develop, communicate, and execute divisional strategy and multi-quarter operating plans. Own the operating cadence of the Technical Solutions division: prepare agendas, lead staff meetings, track action items, and ensure accountability to commitments. Prepare executive briefings, board-level materials, and internal strategy decks on behalf of the VP. Act as a proxy for the VP in cross-functional meetings, working groups, and escalation paths when appropriate. Identify organizational gaps, redundancies, or process inefficiencies and drive remediation initiatives. KPI Development, Tracking & Performance Management
Establish, own, and evolve the Technical Solutions division's KPI framework across all functional teams (Technical Support, Solutions Engineering, Technical Enablement, etc.). Build and maintain executive-level dashboards and scorecards that surface real-time operational health metrics. Lead monthly and quarterly business reviews; analyze performance data, surface trends, and recommend corrective actions. Collaborate with technical leads to set team-level OKRs aligned to divisional and company-wide goals. Monitor SLAs, CSAT, time-to-resolution, utilization, and other key service delivery metrics; escalate risks proactively. Budget, Expense & Financial Management
Manage departmental expense approvals, forecast variances, and ensure disciplined spend governance across headcount, tooling, vendor contracts, and T&E. Conduct regular budget-to-actuals reviews; identify cost optimization opportunities without compromising operational effectiveness. Lead financial modeling and business cases for new investments, headcount additions, and technology platforms. Negotiate and manage key vendor and partner contracts within the division's scope. Process, Tooling & Operational Excellence
Design and implement scalable operational processes, workflows, and playbooks that support Nerdio's rapid growth trajectory. Own the evaluation and administration of operational tooling (ticketing, CRM integration, knowledge management, reporting platforms). Drive process standardization across technical delivery functions to ensure consistent, repeatable, high-quality customer outcomes. Lead operational readiness planning for new product launches, market expansions, and organizational changes. Cross-Functional Leadership & Stakeholder Management
Build strong working relationships with leaders in Product, Engineering, Sales, Marketing, Finance, and People Operations to drive alignment on shared priorities. Facilitate cross-functional project governance, including resource alignment, milestone tracking, and risk management. Serve as the escalation point and resolution owner for complex operational issues that span multiple teams or require executive visibility. Represent the Technical Solutions division in company-wide planning cycles, including annual planning, headcount reviews, and strategic initiatives. People & Team Leadership
Lead, mentor, and develop a team of operational and technical program management professionals within the Technical Solutions organization. Partner with People Operations on hiring plans, onboarding programs, career pathing, and retention strategies for the division. Champion a high-performance, inclusive culture built on accountability, continuous improvement, and customer-first thinking. Support workforce planning and organizational design as the division scales. Required Qualifications
10+ years of progressive experience in technical operations, IT management, or business operations within a B2B SaaS or cloud technology environment. 5+ years in a senior leadership role with direct P&L or budget ownership responsibility. Proven track record as a director or equivalent strategic operator role. Deep experience designing and managing KPI frameworks and operational dashboards. Strong financial acumen — budget planning, variance analysis, and business case development. Outstanding executive communication and presentation skills (written and verbal). Experience leading cross-functional programs in high-growth, fast-paced organizations. Proficiency with project management, reporting, and business intelligence tools. Preferred Qualifications
Familiarity with Microsoft Cloud technologies: Azure Virtual Desktop, Windows 365, Intune, or M365 ecosystem. Experience supporting enterprise IT organizations or MSP channel businesses. Background in Solutions Engineering or Technical Support operations. Experience managing vendor relationships and technology contract negotiations. Exposure to unicorn-stage or post-Series B/C hyper-growth DaaS/SaaS companies. Proficiency with tools such as Salesforce, Asana, Power BI, or similar platforms. Core Competencies
● Strategic Thinking
● Executive Influence
● Financial Acumen
● Operational Excellence
● Data-Driven Decision Making
● Cross-Functional Collaboration
● Change Management
● People Leadership
● Executive Communication
● Vendor Management
● Process Design
● Program Governance
Benefits and Incentives
Competitive Base and Incentive Plan Stock Options Health and Welfare Plans* Life and Disability Plans* Retirement Plan* Unlimited Flexible Paid Time Off, including your birthday off! Collaborative Team Culture * Benefits for international employees, outside the US, vary by country.
Nerdio is committed to a diverse and inclusive workplace. Nerdio is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Full job record
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| Org ID | 390a70d5-88e5-4c0a-8b0f-fa4e7333d77d |
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| Provider | rippling |
| Provider Job Key | bfadfbd6-7262-44d8-8333-84a69296f098 |
| Title | Senior Director, Technical Operations |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Remote (United States), United States |
| Department | 1300 Technical Product Support |
| Team | — |
| Employment Type | full_time |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | — |
| City | — |
| Salary Raw | USD 180000-200000 YEAR |
| Salary Min | 180,000 |
| Salary Max | 200,000 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://ats.rippling.com/nerdio-careers/jobs/bfadfbd6-7262-44d8-8333-84a69296f098 |
| Apply URL | https://ats.rippling.com/nerdio-careers/jobs/bfadfbd6-7262-44d8-8333-84a69296f098 |
| First Seen At | 2026-05-29 07:14:56Z |
| Last Seen At | 2026-06-06 08:44:20Z |
| Last Checked At | 2026-06-06 08:44:20Z |
| Last Changed At | 2026-06-06 08:44:20Z |
| Inactive At | — |
| Source Posted At | 2026-04-30 18:09:11Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=nerdio-careers/date=2026-06-06/2026-06-06T08-44-18-923Z-641e917bc2d5048c289a680319da704d0480381c425d1a2a17117c78eae52a4e.json |
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"role": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">About the role</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">The Sr. Director of Technical Operations serves as the operational right hand — and strategic Chief of Staff — to the VP of Technical Solutions. This is a high-visibility, high-impact leadership role designed for a sharp, execution-focused operator who thrives at the intersection of strategy, technology, and people. 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style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Partner with the VP of Technical Solutions to develop, communicate, and execute divisional strategy and multi-quarter operating plans.</span></li><li style=\"color:rgb(55,65,81);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Own the operating cadence of the Technical Solutions division: prepare agendas, lead staff meetings, track action items, and ensure accountability to commitments.</span></li><li style=\"color:rgb(55,65,81);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Prepare executive briefings, board-level materials, and internal strategy decks on behalf of the VP.</span></li><li style=\"color:rgb(55,65,81);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Act as a proxy for the VP in cross-functional meetings, working groups, and escalation paths when appropriate.</span></li><li style=\"color:rgb(55,65,81);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Identify organizational gaps, redundancies, or process inefficiencies and drive remediation initiatives.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(32,32,34);font-size:13.5pt;white-space:pre-wrap;\">KPI Development, Tracking & Performance Management</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Establish, own, and evolve the Technical Solutions division's KPI framework across all functional teams (Technical Support, Solutions Engineering, Technical Enablement, etc.).</span></li><li style=\"color:rgb(55,65,81);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Build and maintain executive-level dashboards and scorecards that surface real-time operational health metrics.</span></li><li style=\"color:rgb(55,65,81);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Lead monthly and quarterly business reviews; analyze performance data, surface trends, and recommend corrective actions.</span></li><li style=\"color:rgb(55,65,81);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Collaborate with technical leads to set team-level OKRs aligned to divisional and company-wide goals.</span></li><li style=\"color:rgb(55,65,81);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Monitor SLAs, CSAT, time-to-resolution, utilization, and other key service delivery metrics; escalate risks proactively.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(32,32,34);font-size:13.5pt;white-space:pre-wrap;\">Budget, Expense & Financial Management</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Manage departmental expense approvals, forecast variances, and ensure disciplined spend governance across headcount, tooling, vendor contracts, and T&E.</span></li><li style=\"color:rgb(55,65,81);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Conduct regular budget-to-actuals reviews; identify cost optimization opportunities without compromising operational effectiveness.</span></li><li style=\"color:rgb(55,65,81);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Lead financial modeling and business cases for new investments, headcount additions, and technology platforms.</span></li><li style=\"color:rgb(55,65,81);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Negotiate and manage key vendor and partner contracts within the division's scope.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(32,32,34);font-size:13.5pt;white-space:pre-wrap;\">Process, Tooling & Operational Excellence</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Design and implement scalable operational processes, workflows, and playbooks that support Nerdio's rapid growth trajectory.</span></li><li style=\"color:rgb(55,65,81);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Own the evaluation and administration of operational tooling (ticketing, CRM integration, knowledge management, reporting platforms).</span></li><li style=\"color:rgb(55,65,81);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Drive process standardization across technical delivery functions to ensure consistent, repeatable, high-quality customer outcomes.</span></li><li style=\"color:rgb(55,65,81);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Lead operational readiness planning for new product launches, market expansions, and organizational changes.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(32,32,34);font-size:13.5pt;white-space:pre-wrap;\">Cross-Functional Leadership & Stakeholder Management</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Build strong working relationships with leaders in Product, Engineering, Sales, Marketing, Finance, and People Operations to drive alignment on shared priorities.</span></li><li style=\"color:rgb(55,65,81);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Facilitate cross-functional project governance, including resource alignment, milestone tracking, and risk management.</span></li><li style=\"color:rgb(55,65,81);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Serve as the escalation point and resolution owner for complex operational issues that span multiple teams or require executive visibility.</span></li><li style=\"color:rgb(55,65,81);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Represent the Technical Solutions division in company-wide planning cycles, including annual planning, headcount reviews, and strategic initiatives.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(32,32,34);font-size:13.5pt;white-space:pre-wrap;\">People & Team Leadership</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Lead, mentor, and develop a team of operational and technical program management professionals within the Technical Solutions organization.</span></li><li style=\"color:rgb(55,65,81);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Partner with People Operations on hiring plans, onboarding programs, career pathing, and retention strategies for the division.</span></li><li style=\"color:rgb(55,65,81);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Champion a high-performance, inclusive culture built on accountability, continuous improvement, and customer-first thinking.</span></li><li style=\"color:rgb(55,65,81);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Support workforce planning and organizational design as the division scales.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Required Qualifications</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(32,32,34);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:13.5pt;white-space:pre-wrap;\">10+ years of progressive experience in technical operations, IT management, or business operations within a B2B SaaS or cloud technology environment.</span></li><li style=\"color:rgb(32,32,34);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:13.5pt;white-space:pre-wrap;\">5+ years in a senior leadership role with direct P&L or budget ownership responsibility.</span></li><li style=\"color:rgb(32,32,34);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:13.5pt;white-space:pre-wrap;\">Proven track record as a director or equivalent strategic operator role.</span></li><li style=\"color:rgb(32,32,34);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:13.5pt;white-space:pre-wrap;\">Deep experience designing and managing KPI frameworks and operational dashboards.</span></li><li style=\"color:rgb(32,32,34);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:13.5pt;white-space:pre-wrap;\">Strong financial acumen — budget planning, variance analysis, and business case development.</span></li><li style=\"color:rgb(32,32,34);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:13.5pt;white-space:pre-wrap;\">Outstanding executive communication and presentation skills (written and verbal).</span></li><li style=\"color:rgb(32,32,34);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:13.5pt;white-space:pre-wrap;\">Experience leading cross-functional programs in high-growth, fast-paced organizations.</span></li><li style=\"color:rgb(32,32,34);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:13.5pt;white-space:pre-wrap;\">Proficiency with project management, reporting, and business intelligence tools.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Preferred Qualifications</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Familiarity with Microsoft Cloud technologies: Azure Virtual Desktop, Windows 365, Intune, or M365 ecosystem.</span></li><li style=\"color:rgb(55,65,81);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Experience supporting enterprise IT organizations or MSP channel businesses.</span></li><li style=\"color:rgb(55,65,81);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Background in Solutions Engineering or Technical Support operations.</span></li><li style=\"color:rgb(55,65,81);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Experience managing vendor relationships and technology contract negotiations.</span></li><li style=\"color:rgb(55,65,81);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Exposure to unicorn-stage or post-Series B/C hyper-growth DaaS/SaaS companies.</span></li><li style=\"color:rgb(55,65,81);font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(55,65,81);font-size:13.5pt;white-space:pre-wrap;\">Proficiency with tools such as Salesforce, Asana, Power BI, or similar platforms.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Core Competencies </strong></b></p><table style=\"position:relative;border-collapse:collapse;table-layout:fixed;border-width:medium;border-style:none;border-color:currentcolor;border-image:initial;margin-left:4px;width:fit-content;margin-top:12px;margin-bottom:12px;\"><colgroup><col style=\"width:280px;\"><col style=\"width:280px;\"></colgroup><tbody><tr><td style=\"width:280px;background-color:rgb(240,244,250);position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:1px solid rgb(203,213,225);\"><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"font-size:13.5pt;white-space:pre-wrap;\"> </strong></b><b><strong style=\"color:rgb(15,45,90);font-size:13.5pt;white-space:pre-wrap;\">● Strategic Thinking</strong></b></p></td><td style=\"width:280px;background-color:rgb(240,244,250);position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:0px solid rgba(0,0,0,0.2);\"><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"font-size:13.5pt;white-space:pre-wrap;\"> </strong></b><b><strong style=\"color:rgb(15,45,90);font-size:13.5pt;white-space:pre-wrap;\">● Executive Influence</strong></b></p></td></tr><tr><td style=\"width:280px;background-color:white;position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:0px solid rgba(0,0,0,0.2);\"><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"font-size:13.5pt;white-space:pre-wrap;\"> </strong></b><b><strong style=\"color:rgb(15,45,90);font-size:13.5pt;white-space:pre-wrap;\">● Financial Acumen</strong></b></p></td><td style=\"width:280px;background-color:white;position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:0px solid rgba(0,0,0,0.2);\"><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"font-size:13.5pt;white-space:pre-wrap;\"> </strong></b><b><strong style=\"color:rgb(15,45,90);font-size:13.5pt;white-space:pre-wrap;\">● Operational Excellence</strong></b></p></td></tr><tr><td style=\"width:280px;background-color:rgb(240,244,250);position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:0px solid rgba(0,0,0,0.2);\"><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"font-size:13.5pt;white-space:pre-wrap;\"> </strong></b><b><strong style=\"color:rgb(15,45,90);font-size:13.5pt;white-space:pre-wrap;\">● Data-Driven Decision Making</strong></b></p></td><td style=\"width:280px;background-color:rgb(240,244,250);position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:0px solid rgba(0,0,0,0.2);\"><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"font-size:13.5pt;white-space:pre-wrap;\"> </strong></b><b><strong style=\"color:rgb(15,45,90);font-size:13.5pt;white-space:pre-wrap;\">● Cross-Functional Collaboration</strong></b></p></td></tr><tr><td style=\"width:280px;background-color:white;position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:0px solid rgba(0,0,0,0.2);\"><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"font-size:13.5pt;white-space:pre-wrap;\"> </strong></b><b><strong style=\"color:rgb(15,45,90);font-size:13.5pt;white-space:pre-wrap;\">● Change Management</strong></b></p></td><td style=\"width:280px;background-color:white;position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:0px solid rgba(0,0,0,0.2);\"><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"font-size:13.5pt;white-space:pre-wrap;\"> </strong></b><b><strong style=\"color:rgb(15,45,90);font-size:13.5pt;white-space:pre-wrap;\">● People Leadership</strong></b></p></td></tr><tr><td style=\"width:280px;background-color:rgb(240,244,250);position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:0px solid rgba(0,0,0,0.2);\"><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"font-size:13.5pt;white-space:pre-wrap;\"> </strong></b><b><strong style=\"color:rgb(15,45,90);font-size:13.5pt;white-space:pre-wrap;\">● Executive Communication</strong></b></p></td><td style=\"width:280px;background-color:rgb(240,244,250);position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:0px solid rgba(0,0,0,0.2);\"><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"font-size:13.5pt;white-space:pre-wrap;\"> </strong></b><b><strong style=\"color:rgb(15,45,90);font-size:13.5pt;white-space:pre-wrap;\">● Vendor Management</strong></b></p></td></tr><tr style=\"height:47px;\"><td style=\"width:280px;background-color:white;position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:0px solid rgba(0,0,0,0.2);\"><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"font-size:13.5pt;white-space:pre-wrap;\"> </strong></b><b><strong style=\"color:rgb(15,45,90);font-size:13.5pt;white-space:pre-wrap;\">● Process Design</strong></b></p></td><td style=\"width:280px;background-color:white;position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:0px solid rgba(0,0,0,0.2);\"><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"font-size:13.5pt;white-space:pre-wrap;\"> </strong></b><b><strong style=\"color:rgb(15,45,90);font-size:13.5pt;white-space:pre-wrap;\">● Program Governance</strong></b></p></td></tr></tbody></table><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Benefits and Incentives</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Competitive Base and Incentive Plan</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Stock Options</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Health and Welfare Plans*</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Life and Disability Plans*</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Retirement Plan*</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Unlimited Flexible Paid Time Off, including your birthday off!</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Collaborative Team Culture</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">* Benefits for international employees, outside the US, vary by country. </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Nerdio is committed to a diverse and inclusive workplace. Nerdio is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. </span></p>",
"company": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">About Nerdio</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">At Nerdio, our mission is to simplify the lives of IT professionals and maximize their Microsoft cloud and end user computing investments. </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">We support organizations of all sizes looking to deploy, manage, and cost-optimize native Microsoft technologies. We partner with Enterprises and Managed Service Providers all over the world to add value on top of their existing native Microsoft investments like Azure Virtual Desktop (AVD), Windows 365, and Microsoft Intune. </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Created in 2016, Nerdio has always taken a market-leading and collaborative approach to cloud deployment and management. In fact, our product roadmap is greatly influenced by the regular feedback we receive from having seen companies deploy AVD into production environments several thousand times using Nerdio technology. </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Today, Nerdio is used in over 50 countries by more than 15,000 organizations of every size and vertical. We’re committed to delivering exceptional service and support, which starts with identifying and supporting the best staff possible. </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">We are a fast-moving, nimble company looking for individuals who are collaborative, empathetic, driven and who love to move at the speed of light. If you want to be part of the AVD transformation that Microsoft and Nerdio are leading, then we want to speak with you.</span></p>"
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