Digital Services & Makerspace Advisor

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  "location": {
    "raw": "Arlington Heights, Illinois, 60004, United States",
    "city": "Arlington Heights",
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    "country": "United States",
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    "confidence": 0.95
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  "inferred_at": "2026-06-01T12:08:53.516Z",
  "launch_scope": {
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    "included": true,
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{
  "list_job": {
    "id": "254",
    "isRemote": null,
    "location": {
      "city": "Arlington Heights",
      "state": "Illinois"
    },
    "atsLocation": {
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      "state": null,
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    "departmentId": "18682",
    "locationType": "0",
    "jobOpeningName": "Digital Services & Makerspace Advisor ",
    "departmentLabel": "Digital Services",
    "employmentStatusLabel": "Part-Time"
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  "detail_job_opening": {
    "location": {
      "city": "Arlington Heights",
      "state": "Illinois",
      "postalCode": "60004",
      "addressCountry": "United States"
    },
    "datePosted": "2026-05-13",
    "atsLocation": {
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    "description": "<p><span style=\"font-family: arial, helvetica, sans-serif\">Are you the person friends, family, or coworkers turn to when they’re stuck with tech? Do you enjoy making complex tools feel simple and accessible? If so, this role is for you.</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\"><span style=\"color: #333333\"><br><span style=\"font-size: 12pt\">We're looking for a <span style=\"font-weight: bold\">customer-focused, tech-savvy Digital Services Advisor</span> to join our team and play a key role in connecting our community with the digital world. This position requires extensive interaction in assisting the public with all aspects of technology available at the<a href=\"https://www.ahml.info/computers-printing\" target=\"_blank\" rel=\"noopener noreferrer\"> library</a>, including our digital media lab, <a href=\"https://www.ahml.info/studio\" target=\"_blank\" rel=\"noopener noreferrer\">The Studio</a>.</span></span><span style=\"color: rgb(32, 31, 30); font-size: 12pt\"> Digital Services staff also provide support to our <a href=\"https://www.ahml.info/makerplace\" target=\"_blank\" rel=\"noopener noreferrer\">Makerplace</a>. </span></span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">What You’ll Do</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Be the go-to expert at our Tech Learning Center—providing one-on-one support with computers, smartphones, tablets, and more</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Teach customers how to confidently use digital tools, apps, and online resources</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Lead engaging workshops on technology topics for individuals and groups</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Support and maintain public technology and our “Library of Things” collection</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Share your expertise with staff and help build a culture of digital confidence across the organization</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Connect customers with the full range of library services and resources</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">What You Bring</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">A passion for helping people and delivering outstanding customer service</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Strong communication skills and the ability to explain tech in a clear, approachable way</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Experience with current technologies (Windows, Mac, iOS, Android, popular software, and digital tools)</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Curiosity and enthusiasm for staying on top of tech trends</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">At least 2 years of customer service experience</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">A positive and friendly customer service attitude, e<span style=\"color: rgb(51, 51, 51)\">xcellent communication skills and a demonstrated ability to work effectively with staff and customers in alignment with <a href=\"https://www.ahml.info/content/our-culture\" target=\"_blank\" rel=\"noopener noreferrer\">Our Culture</a> and <a href=\"https://www.ahml.info/about\" target=\"_blank\" rel=\"noopener noreferrer\">IDEA</a>.</span></span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\"><span style=\"font-weight: bold\"><br></span></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"font-size: 15px\"><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\"><span style=\"color: #333333\">Education: </span></span><span style=\"color: #333333\">High school diploma/GED required. 2-3 years college coursework preferred.</span></span><br><br><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\"><span style=\"color: #333333\">Hours and Scheduling: </span></span><span style=\"color: #333333\">Part-time, average of 15 hours per week. </span></span></span></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"font-size: 15px\"><span style=\"font-size: 12pt\"><span style=\"color: #333333\"><span style=\"font-weight: bold\">Schedule:</span> Every Friday, 4:30-9:00 p.m., and fixed weekend shift rotation required every 4th weekend. General availability to take on shifts as needed.</span></span></span><br></span><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"font-size: 15px\"><span style=\"font-size: 12pt\"><br></span></span></span><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"font-size: 15px\"><span style=\"font-size: 12pt\"><span style=\"color: #333333\"><span style=\"font-size: 12pt; font-weight: bold\">Salary:</span> $19.95-$24.90/hour, depending on qualifications</span></span></span></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"color: #201f1e\"><span style=\"font-size: 12pt\"><br></span></span></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"color: #201f1e\"><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Benefits:</span> No Benefits</span></span></span></p>\n<p><br></p>\n<p><br></p>\n<p><span style=\"color: #2b2e2f; font-size: 13px\">Please be sure to add <a href=\"mailto:[email protected]\" target=\"_blank\" rel=\"noopener noreferrer\">[email protected]</a> to your contact list to ensure delivery of all correspondence from us.</span></p>",
    "compensation": "$19.95-$24.90/hour, depending on qualifications",
    "departmentId": "18682",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": "18388",
    "jobOpeningName": "Digital Services & Makerspace Advisor ",
    "departmentLabel": "Digital Services",
    "jobOpeningStatus": "Open",
    "minimumExperience": null,
    "jobOpeningShareUrl": "https://ahml.bamboohr.com/careers/254",
    "employmentStatusLabel": "Part-Time"
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}