Payment Lifecycle Analyst

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    "ExternalDescriptionStr": "<p><span style=\"background-color: white; color: black;\"><span style=\"border: 1pt none windowtext; padding: 0in;\">Are you ready to make an impact in the world of digital payments? Join our team where your analytical prowess and problem-solving skills will help shape the future. We offer a stimulating environment with opportunities for constant learning and expanded responsibilities.</span></span><br><br><span style=\"background-color: white; color: black;\"><span style=\"border: 1pt none windowtext; padding: 0in;\">As a Payment Lifecycle Analyst within Payments Operations, you will play a pivotal role in ensuring the smooth transfer of funds between various parties while enhancing our payment operations framework. You will leverage your knowledge of automation technologies and systems architecture to process payments across various products and parties. Your responsibilities include identifying and resolving issues, making decisions guided by established practices, and contributing to short-term operational goals. You will engage with stakeholders, manage projects, and spur continuous improvement initiatives, building strong working relationships with internal lines of business. Your ability to understand and apply cybersecurity controls, anti-fraud strategies, and data analysis techniques will be key to your success in this role.</span></span></p><p>&nbsp;</p><p style=\"font-family: Calibri; font-size: 15pt; margin: 0in;\"><strong>Job Responsibilities:</strong></p><ul style=\"list-style-type: disc; padding-left: 24px;\"><li><span style=\"background-color: white; color: black;\"><span style=\"border: 1pt none windowtext; padding: 0in;\">Provide overall supervision to the staff during their shift operating window</span></span></li><li><span style=\"background-color: white; color: black;\"><span style=\"border: 1pt none windowtext; padding: 0in;\">Ensure that all work items are completed as per the agreed SLA.&nbsp;</span></span></li><li><span style=\"background-color: white; color: black;\"><span style=\"border: 1pt none windowtext; padding: 0in;\">Monitor the exceptions and ensure that they are resolved in a timely manner.&nbsp;</span></span></li><li><span style=\"background-color: white; color: black;\"><span style=\"border: 1pt none windowtext; padding: 0in;\">Identify opportunities for improving the efficiency of the process.&nbsp;</span></span></li><li><span style=\"background-color: white; color: black;\"><span style=\"border: 1pt none windowtext; padding: 0in;\">Identify the training requirements of the team members and work with the PM on providing the required trainings&nbsp;</span></span></li><li><span style=\"background-color: white; color: black;\"><span style=\"border: 1pt none windowtext; padding: 0in;\">Establish excellent relationships with the client operations site with whom the team will need to interact on a regular basis.&nbsp;</span></span></li><li><span style=\"background-color: white; color: black;\"><span style=\"border: 1pt none windowtext; padding: 0in;\">Prepare the weekly / monthly MIS reports&nbsp;</span></span></li><li><span style=\"background-color: white; color: black;\"><span style=\"border: 1pt none windowtext; padding: 0in;\">Track the changes to the procedures and ensure that the team is fully aware of the changes</span></span></li></ul><p style=\"font-family: Calibri; font-size: 15pt; margin: 0in;\">&nbsp;</p><p style=\"font-family: Calibri; font-size: 15pt; margin: 0in;\"><strong>Required Qualifications, Skills and Capabilities:</strong></p><ul style=\"list-style-type: disc; padding-left: 24px;\"><li><span style=\"background-color: white; color: black;\"><span style=\"border: 1pt none windowtext; padding: 0in;\">Graduate with minimum 4 years of Financial Operations Processing experience</span></span></li><li><span style=\"background-color: white; color: black;\"><span style=\"border: 1pt none windowtext; padding: 0in;\">Experience and a working knowledge of various aspects of International Payment Processing Operations.&nbsp;</span></span></li><li><span style=\"background-color: white; color: black;\"><span style=\"border: 1pt none windowtext; padding: 0in;\">Working Knowledge of SWIFTS &amp; international payment conventions &amp; practices is a must.&nbsp;</span></span></li><li><p><span style=\"background-color: white; color: black;\"><span style=\"border: 1pt none windowtext; padding: 0in;\">Good Interpersonal skills to be able to communicate internally &amp; externally and at all levels.&nbsp;</span></span></p><p>&nbsp;</p></li><li><span style=\"background-color: white; color: black;\"><span style=\"border: 1pt none windowtext; padding: 0in;\">A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate.&nbsp;</span></span></li><li><p><span style=\"background-color: white; color: black;\"><span style=\"border: 1pt none windowtext; padding: 0in;\">Ability to use creative problem solving techniques to solve business issues.&nbsp;</span></span></p><p>&nbsp;</p></li><li><span style=\"background-color: white; color: black;\"><span style=\"border: 1pt none windowtext; padding: 0in;\">Strong PC, project management, and analytical skills.&nbsp;</span></span></li><li><span style=\"background-color: white; color: black;\"><span style=\"border: 1pt none windowtext; padding: 0in;\">Knowledge of MS Access, Excel, PowerPoint, and Word.&nbsp;</span></span></li></ul><p style=\"font-family: Calibri; font-size: 15pt; margin: 0in;\">&nbsp;</p><p style=\"font-family: Calibri; font-size: 15pt; margin: 0in;\"><strong>Preferred Qualifications, Skills and Capabilities:</strong></p><ul><li><p style=\"font-family: Calibri; font-size: 15pt; margin: 0in;\"><span style=\"background-color: white; color: black;\"><span style=\"border: 1pt none windowtext; padding: 0in;\">2 years of experience in a back office operations of a reputed foreign bank or it’s processing arm/private sector bank/public sector bank as a supervisor would be beneficial.&nbsp;</span></span></p></li></ul>",
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