AI Operations & RAG Architect

Who we are Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short-haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world’s first fully driverless commercial transportation service with Walmart. Gatik's Class 3-7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation. The company's proprietary Level 4 autonomous technology, Gatik Carrier™, is custom-built to transport freight safely and efficiently between pick-up and drop-off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier™ serves as an all-encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers' logistics operations. About the role The AI Operations Engineer is responsible for building the central knowledge base for the company. You will bridge the gap between our raw data and our AI assistants. You will ensure our teams can use the world’s best models (Gemini, Claude, ChatGPT) safely and efficiently. Your mission is to design secure RAG (Retrieval-Augmented Generation) structures that allow AI to safely access company knowledge while strictly respecting security boundaries and data privacy. This role is onsite 5 days a week at our Mountain View, CA office! What you'll do AI Stack Governance: Administer our AI suite, including Gemini CLI and Claude Code for engineers, and Granola AI for general productivity. Secure RAG Architecture: Design and maintain the vector databases and data pipelines that power internal AI. Ensure the AI only "sees" what the user’s Google/Okta permissions allow. Agentic Workflows: Build and tune AI agents using frameworks like LangChain, LlamaIndex and Zapier to automate complex business processes. Governance-Before-Generation: Implement "Identity-Aware Retrieval" to ensure AI outputs never leak sensitive data to unauthorized users. AI Security (AI-SPM): Protect the organization against AI-specific threats like prompt injection and data poisoning. Monitor for "Shadow AI" usage. Performance Tuning: Monitor LLM latency, token usage, and accuracy, optimizing embeddings and "chunking" strategies for better AI performance. What we're looking for Proven experience administering Enterprise AI platforms (Gemini, Claude, ChatGPT). Strong Python skills for building RAG pipelines and interacting with LLM APIs. Familiarity with Vector Databases (e.g., Pinecone) and AI orchestration (LangChain/LlamaIndex). Understanding of the security intersection between IAM (Google/Okta) and AI dataretrieval. Familiarity with data privacy standards and how to mask PII within AI prompts Salary Range - $170,000- $220,000 More about Gatik Founded in 2017 by experts in autonomous vehicle technology, Gatik has rapidly expanded its presence to Mountain View, Dallas-Fort Worth, Arkansas, and Toronto. As the first and only company to achieve fully driverless middle-mile commercial deliveries, Gatik holds a unique and defensible position in the AV industry, with a clear trajectory toward sustainable growth and profitability. We have delivered complete, proprietary AV technology - an integration of software and hardware - to enable earlier successes for our clients in constrained Level 4 autonomy. By choosing the middle mile – with defined point-to-point delivery, we have simplified some of the more complex AV challenges, enabling us to achieve full autonomy ahead of competitors. Given extensive knowledge of Gatik’s well-defined, fixed route ODDs and hybrid architecture, we are able to hyper-optimize our models with exponentially less data, establish gate-keeping mechanisms to maintain explainability, and ensure continued safety of the system for unmanned operations. Visit us at Gatik for more company information and Careers at Gatik for more open roles. Notable News Bloomberg: Autonomous Trucking Firm Gatik Inks Contracts Worth $600 Million Forbes: Hundreds’ Of Gatik Robot Delivery Trucks Headed For U.S. Roads Forbes: Gatik And Loblaw Announce Largest Commercial Deployment Of AV Trucks Forbes: Forget robotaxis. Upstart Gatik sees middle-mile deliveries as the path to profitable AVs Tech Brew: Gatik AI exec unpacks the regulations that could shape the AV industry Business Wire: Gatik Paves the Way for Safe Driverless Operations (‘Freight-Only’) at Scale with Industry-First Third-Party Safety Assessment Framework Auto Futures: Autonomous Trucking Group Gatik Secures Investment From NIPPON EXPRESS HOLDINGS Automotive News: Gatik foresees hundreds of self-driving trucks on road soon, and that's just the beginning Forbes: Isuzu And Gatik Go All In To Scale Up Driverless Freight Services Bloomberg: Autonomous Vehicle Startup Takes Off by Picking Off Easier Routes Reuters: Driverless vehicles on limited routes bump along despite US robotaxi scrutiny Taking care of our team At Gatik, we connect people of extraordinary talent and experience to an opportunity to create a more resilient supply chain and contribute to our environment’s sustainability. We are diverse in our backgrounds and perspectives yet united by a bold vision and shared commitment to our values. Our culture emphasizes the importance of collaboration, respect and agility. We at Gatik strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that together we can do great things. We are committed to an inclusive and diverse team. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

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