Workers' Compensation - Case Manager

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As a key member of our team, your organizational skills, attention to detail, and ability to communicate effectively will be essential to your success in this role.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12.5pt;font-weight:400;margin:0px;line-height:1.38;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:18pt;font-weight:400;margin:0px;line-height:1.38;padding:0px;\"><b><strong style=\"color:rgba(0,0,0,0.9);background-color:rgb(255,255,255);font-size:18pt;white-space:pre-wrap;\">Your Role and Impact</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:16px 0px;line-height:1.38;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgba(0,0,0,0.9);margin:0px;font-size:13pt;line-height:1.38;\"><span style=\"font-size:12.5pt;white-space:pre-wrap;\">Manage the entire case lifecycle, from new file intake to final resolution, ensuring all case milestones are met.</span></li><li style=\"color:rgba(0,0,0,0.9);margin:0px;font-size:13pt;line-height:1.38;\"><span style=\"font-size:12.5pt;white-space:pre-wrap;\">Assist the handling attorney with case management and strategy, acting as a liaison between clients, medical providers, and insurance companies.</span></li><li style=\"color:rgba(0,0,0,0.9);margin:0px;font-size:13pt;line-height:1.38;\"><span style=\"font-size:12.5pt;white-space:pre-wrap;\">Prepare, file, and serve workers' compensation documents, maintaining compliance with all legal requirements.</span></li><li style=\"color:rgba(0,0,0,0.9);margin:0px;font-size:13pt;line-height:1.38;\"><span style=\"font-size:12.5pt;white-space:pre-wrap;\">Schedule medical appointments for clients, including QME and AME evaluations, and ensure all records and reports are accurately filed and organized.</span></li><li style=\"color:rgba(0,0,0,0.9);margin:0px;font-size:13pt;line-height:1.38;\"><span style=\"font-size:12.5pt;white-space:pre-wrap;\">Proactively communicate case updates to clients, addressing their concerns and keeping them informed throughout the process.</span></li><li style=\"color:rgba(0,0,0,0.9);margin:0px;font-size:13pt;line-height:1.38;\"><span style=\"font-size:12.5pt;white-space:pre-wrap;\">Maintain organized case files and ensure all relevant documentation is accessible to the team</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:18pt;font-weight:400;margin:0px;line-height:1.38;padding:0px;\"><b><strong style=\"color:rgba(0,0,0,0.9);background-color:rgb(255,255,255);font-size:18pt;white-space:pre-wrap;\">Your Skills and Expertise</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:16px 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with the ability to manage multiple cases effectively.</span></li><li style=\"color:rgba(0,0,0,0.9);margin:0px;font-size:13pt;line-height:1.38;\"><span style=\"font-size:12.5pt;white-space:pre-wrap;\">Strong written and verbal communication skills, with the ability to explain complex legal concepts to clients in a clear and empathetic manner.</span></li><li style=\"color:rgba(0,0,0,0.9);margin:0px;font-size:13pt;line-height:1.38;\"><span style=\"font-size:12.5pt;white-space:pre-wrap;\">Bilingual proficiency in English and Spanish (required).</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:18pt;font-weight:400;margin:0px;line-height:1.38;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Qualifications</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:16px 0px;line-height:1.38;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);margin:0px 0px 12px;font-size:13pt;line-height:1.38;\"><span style=\"font-size:12.5pt;white-space:pre-wrap;\">1–2 years of experience in case management, legal assistant work, or a related field within workers’ compensation or personal injury law.</span></li><li style=\"color:rgb(0,0,0);margin:0px 0px 12px;font-size:13pt;line-height:1.38;\"><span style=\"font-size:12.5pt;white-space:pre-wrap;\">Familiarity with California Workers’ Compensation procedures, including DWC forms, QME scheduling, and authorization workflows. Prior use of systems like EAMS is a plus.</span></li><li style=\"color:rgb(0,0,0);margin:0px 0px 12px;font-size:13pt;line-height:1.38;\"><span style=\"font-size:12.5pt;white-space:pre-wrap;\">Strong organizational skills with the ability to manage multiple open cases, track deadlines, and follow up on medical reports, lien settlements, and treatment plans.</span></li><li style=\"color:rgb(0,0,0);margin:0px 0px 12px;font-size:13pt;line-height:1.38;\"><span style=\"font-size:12.5pt;white-space:pre-wrap;\">Excellent communication skills, both written and verbal — able to coordinate between attorneys, clients, medical providers, and adjusters professionally and clearly.</span></li><li style=\"color:rgb(0,0,0);margin:0px 0px 12px;font-size:13pt;line-height:1.38;\"><span style=\"font-size:12.5pt;white-space:pre-wrap;\">Bilingual (English/Spanish) is required</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12.5pt;font-weight:400;margin:0px;line-height:1.38;padding:0px;\"><br><b><strong style=\"color:rgb(0,0,0);font-size:18pt;white-space:pre-wrap;\"> Bonus/Optional Qualifications:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:16px 0px;line-height:1.38;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);margin:0px 0px 12px;font-size:13pt;line-height:1.38;\"><span style=\"font-size:12.5pt;white-space:pre-wrap;\">Knowledge of lien negotiations or treatment coordination workflows</span></li><li style=\"color:rgb(0,0,0);margin:0px 0px 12px;font-size:13pt;line-height:1.38;\"><span style=\"font-size:12.5pt;white-space:pre-wrap;\">Experience using legal case management software</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:18pt;font-weight:400;margin:0px;line-height:1.38;padding:0px;\"><b><strong style=\"color:rgba(0,0,0,0.9);background-color:rgb(255,255,255);font-size:18pt;white-space:pre-wrap;\">Why You’ll Love Working Here</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12.5pt;font-weight:400;margin:0px;line-height:1.38;padding:0px;text-indent:0px;text-align:start;\"><span style=\"font-size:12.5pt;white-space:pre-wrap;\">By joining our team, you are stepping into a role that supports our mission to provide justice and care for those in need. We are committed to supporting your growth and success with:</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:16px 0px;line-height:1.38;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgba(0,0,0,0.9);margin:0px 0px 0px 16px;font-size:13pt;line-height:1.38;\"><span style=\"font-size:12.5pt;white-space:pre-wrap;\">Opportunities to advance your skills and career through comprehensive training and mentorship programs.</span></li><li style=\"color:rgba(0,0,0,0.9);margin:0px 0px 0px 16px;font-size:13pt;line-height:1.38;\"><span style=\"font-size:12.5pt;white-space:pre-wrap;\">We celebrate your hard work with bonuses, performance incentives, and peer-nominated awards.</span></li><li style=\"color:rgba(0,0,0,0.9);margin:0px 0px 0px 16px;font-size:13pt;line-height:1.38;\"><span style=\"font-size:12.5pt;white-space:pre-wrap;\">Explore potential career paths within case management, operations, and leadership roles.</span></li><li style=\"color:rgba(0,0,0,0.9);margin:0px 0px 0px 16px;font-size:13pt;line-height:1.38;\"><span style=\"font-size:12.5pt;white-space:pre-wrap;\">Paid time off to rest and recharge, along with flexible working hours to support your well-being.</span></li><li style=\"color:rgba(0,0,0,0.9);margin:0px 0px 0px 16px;font-size:13pt;line-height:1.38;\"><span style=\"font-size:12.5pt;white-space:pre-wrap;\">A robust health and benefits package that includes dental, vision, life insurance, and a 401(k) with a 4% match.</span></li></ul>",
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