Customs Import Specialist- Air & Ocean Release

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    "datePosted": "2026-05-29",
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    "description": "<p>At GHY, we don’t just move goods across borders — we move possibilities forward. As one of Canada’s 50 Best-Managed Companies, we’re proud to be a family-led organization where people genuinely care about their work, their clients, and one another.</p>\n<p><br></p>\n<p>For over a century, we’ve been helping importers and exporters trade confidently in global markets. With offices across Canada and the United States — including Toronto, Emerson, Winnipeg, Calgary, Vancouver, North Dakota, and South Carolina — GHY continues to grow through integrity, innovation, and care.</p>\n<p><br></p>\n<p><span style=\"color: rgb(22, 145, 121); font-weight: bold\">Why You’ll Love Working Here:</span></p>\n<ul>\n<li><span style=\"color: rgb(35, 111, 161); font-weight: bold\">We CARE:</span><span> </span>Our values guide everything we do — Clients are our focus, Associates matter, Relentlessly serving traders, Excellence and innovation in all we do.</li>\n<li><span style=\"font-weight: bold\"><span style=\"color: rgb(35, 111, 161)\">Work-Life Balance:</span><span> </span></span>Flexibility and connection matter. Our Giveback Committee, Social Committee, and Cultural Ambassadors keep our teams supported, engaged, and inspired.</li>\n<li><span style=\"color: rgb(35, 111, 161)\"><span style=\"font-weight: bold\">Competitive Compensation:</span> </span>Fair pay through scheduled salary assessments and a performance-based bonus program.</li>\n<li><span style=\"font-weight: bold\"><span style=\"color: rgb(35, 111, 161)\">Excellent Benefits:</span><span> </span></span>Comprehensive, subsidized health, dental, vision, short- and long-term disability, and life &amp; AD&amp;D coverage.</li>\n<li><span style=\"font-weight: bold\"><span style=\"color: rgb(35, 111, 161)\">Growth &amp; Development:</span><span> </span></span>Access to our internal university, leadership development program</li>\n</ul>\n<p><br><span style=\"color: rgb(22, 145, 121); font-size: 12pt; font-weight: bold\">About the Role:<span> </span></span><span style=\"font-size: 12pt\">Reporting to the Client Care Manager, the Customs Import Specialist is responsible for processing shipment releases for our clients accurately and efficiently during evening hours, while delivering outstanding service.</span><br></p>\n<p><br></p>\n<p><span style=\"color: rgb(22, 145, 121); font-weight: bold\">What You’ll Do:</span></p>\n<ul>\n<li>Monitor assigned entry folders and prioritize shipments by ETA for timely submission to customs</li>\n<li>Process entries for ocean and air shipments</li>\n<li>Handle in-bonds, AES filings, prior notices, manifests, and ISF submissions</li>\n<li>Review documentation to ensure complete entry packages before processing</li>\n<li>Communicate internally and externally with carriers, vendors, and clients via phone and email</li>\n<li>Monitor entry dashboards and escalate “moment of truth” issues to the Production Manager</li>\n<li>Perform other duties as required</li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(22, 145, 121); font-weight: bold\">Who You Are:</span></p>\n<ul>\n<li>Ability to represent GHY professionally and collaborate effectively</li>\n<li>Strong prioritization skills in a fast-paced, changing environment</li>\n<li>Self-motivated and able to work independently</li>\n<li>Exceptional attention to detail and problem-solving skills</li>\n<li>Proficiency in Outlook, Word, and Excel</li>\n<li>Excellent oral and written communication skills</li>\n<li>Ability to meet tight deadlines</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: rgb(22, 145, 121); font-weight: bold\">What You’ll Bring:</span></span></p>\n<ul>\n<li>Completion of Grade 12 Education</li>\n<li>Prior Brokerage Services/Logistics Experience Preferred<br></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(22, 145, 121); font-weight: bold\">Working Conditions:</span></p>\n<ul>\n<li>Sitting at desk, 95%</li>\n<li>Standing at counter/machine, 5%</li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(22, 145, 121); font-weight: bold\">Position Classification:</span></p>\n<ul>\n<li>Associate Level II/III: Wage dependent upon experience. PREMIUM pay offered for Evening Shift. </li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(22, 145, 121); font-weight: bold\">LOCATION:</span></p>\n<p>In or Around the Surrounding Areas of Pembina, ND  OR Columbia, SC</p>\n<p><br></p>\n<p><span style=\"color: rgb(22, 145, 121); font-weight: bold\">HOURS OF WORK:</span><span> </span>Full-Time Schedule: 40 hours</p>\n<ul>\n<li>Flexibility offered for shift options that best fit your lifestyle </li>\n<li>Stat Holidays may be required to be worked annually</li>\n<li>Participation in the afterhours/on-call rotation will be required</li>\n</ul>\n<p><br></p>\n<p>We are an equal opportunity employer and value diversity. All employment is decided based on qualifications, merit, and business need.</p>",
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