Client Infrastructure and Systems Administrator

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  "source_hash": "ec43cd11417928360b045926163db1270e5c80a1c65ceb0587fd6911d7558f85",
  "last_changed_at": "2026-06-06T07:57:53.912Z",
  "active_status": "active"
}

{
  "dedupe": null,
  "language": "en",
  "location": {
    "raw": "Henderson, Nevada",
    "city": "Henderson",
    "region": "NV",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.85
  },
  "salary_max": 100000,
  "salary_min": 80000,
  "inferred_at": "2026-06-21T07:57:44.575Z",
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    "included": true,
    "language": "en",
    "location": {
      "raw": "Henderson, Nevada",
      "city": "Henderson",
      "region": "NV",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.85
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "year",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "lists": [
    {
      "text": "Role & Responsibilities:",
      "content": "<div>\n<div><strong>Network Infrastructure </strong><strong>Ownership: End-to-end lifecycle</strong></div>\n\n<li><strong>Planning &amp; Design:</strong>\n\n</li><li>Design scalable Ubiquiti network architecture (LAN/WAN/WiFi)</li>\n<li>Capacity planning for current and future growth</li>\n<li>Define network segmentation, VLAN strategy, and overall security design</li>\n\n\n<li><strong>Deployment &amp; Implementation:</strong>\n\n</li><li>Configure and deploy Ubiquiti hardware (switches, APs, gateways)</li>\n<li>Standardize deployment procedures and documentation</li>\n<li>Ensure minimal downtime during rollouts</li>\n\n\n<li><strong>Operations &amp; Maintenance:</strong>\n\n</li><li>Maintain network performance, uptime, and reliability</li>\n<li>Perform firmware upgrades and patch management</li>\n<li>Troubleshoot connectivity, latency, and hardware issues</li>\n\n\n<li><strong>Expansion &amp; Optimization:</strong>\n\n</li><li>Plan and execute network expansions (new sites, additional coverage)</li>\n<li>Optimize performance and coverage based on usage patterns</li>\n<li>Evaluate and introduce new technologies where appropriate</li>\n\n\n<li><strong>Hardware &amp; Configuration Management:</strong>\n\n</li><li>Maintain inventory and lifecycle of network hardware</li>\n<li>Manage configuration backups and version control</li>\n<li>Standardize configurations across environments</li>\n\n\n<li><strong>Network Security &amp; Firewall Management:</strong>\n\n</li><li>Design and maintain firewall rules, policies, and segmentation strategies</li>\n<li>Configure and manage gateway/firewall appliances (Ubiquiti or equivalent)</li>\n<li>Implement and enforce network access controls and threat prevention</li>\n<li>Review and audit firewall rules for security and compliance</li>\n<li>Troubleshoot firewall-related connectivity and security issues</li>\n\n\n\n<div><strong>Cloud Architecture &amp; Administration (Azure) </strong><strong>Ownership: Platform design, governance, and operations</strong></div>\n\n<li><strong>User &amp; Identity Management:</strong>\n\n</li><li>Onboarding, offboarding, and lifecycle management of users</li>\n<li>Role-based access control (RBAC) and least-privilege enforcement</li>\n<li>Identity governance and auditing</li>\n\n\n<li><strong>Application Deployment:</strong>\n\n</li><li>Design and deploy applications within Azure environments</li>\n<li>Manage environment separation (dev/test/prod)</li>\n<li>Ensure scalability, availability, and performance</li>\n\n\n<li><strong>Single Sign-On (SSO) &amp; Identity Integration:</strong>\n\n</li><li>Implement and maintain SSO across enterprise applications</li>\n<li>Integrate third-party applications with Azure AD</li>\n<li>Troubleshoot authentication and access issues</li>\n\n\n<li><strong>SD-WAN &amp; Hybrid Connectivity:</strong>\n\n</li><li>Design and manage SD-WAN integrations with Azure</li>\n<li>Ensure secure and reliable connectivity between on-prem and cloud</li>\n<li>Optimize routing, failover, and performance</li>\n\n\n<li><strong>Cloud Security &amp; System Hardening:</strong>\n\n</li><li>Manage Azure network security groups (NSGs), firewall rules, and access policies</li>\n<li>Ensure secure application exposure and control of inbound/outbound traffic</li>\n<li>Implement and enforce Windows server and endpoint hardening standards in Azure</li>\n<li>Apply security baselines (CIS/Microsoft best practices) across virtual machines and workloads</li>\n<li>Manage patching, vulnerability remediation, and configuration compliance</li>\n<li>Utilize Microsoft Defender, Intune, and Azure Policy for enforcement and monitoring</li>\n<li>Conduct regular security audits, access reviews, and remediation planning</li>\n\n\n\n<div><strong>IT Service Management (Freshservice Platform Owner) </strong><strong>Ownership: Full platform implementation and continuous improvement</strong></div>\n\n<li><strong>Platform Deployment &amp; Administration:</strong>\n\n</li><li>Lead full deployment and configuration of Freshservice</li>\n<li>Manage system settings, roles, and integrations</li>\n\n\n<li><strong>Service Catalog Development:</strong>\n\n</li><li>Design and maintain service catalog items</li>\n<li>Align catalog with business needs and IT capabilities</li>\n\n\n<li><strong>Process Design &amp; Automation:</strong>\n\n</li><li>Develop SOPs (Standard Operating Procedures)</li>\n<li>Build and optimize workflows and process automations</li>\n<li>Implement ITIL-aligned processes (incident, request, change)</li>\n\n\n<li><strong>Continuous Improvement:</strong>\n\n</li><li>Analyze service desk metrics and optimize processes</li>\n<li>Improve user experience and operational efficiency</li>\n<li>Drive adoption and training across teams</li>\n\n\n\n<div><strong>Monitoring, Alerting &amp; Observability </strong><strong>Ownership: Proactive system health, performance, and reliability</strong></div>\n\n<li><strong>Network Monitoring (Ubiquiti):</strong>\n\n</li><li>Monitor uptime, latency, throughput, and device health</li>\n<li>Configure alerts for outages, performance degradation, and hardware failures</li>\n<li>Analyze trends to proactively address capacity and performance issues</li>\n\n\n<li><strong>Cloud &amp; Azure Monitoring:</strong>\n\n</li><li>Implement Azure Monitor, Log Analytics, and alerting</li>\n<li>Track application performance, resource utilization, and availability</li>\n<li>Build dashboards and reporting for system health and visibility</li>\n\n\n<li><strong>Identity &amp; Access Monitoring:</strong>\n\n</li><li>Monitor login activity, suspicious access attempts, and audit logs</li>\n<li>Ensure visibility into identity security and compliance (Azure AD / Entra)</li>\n\n\n<li><strong>Service Management Monitoring (Freshservice):</strong>\n\n</li><li>Track SLAs, ticket volume, and response/resolution times</li>\n<li>Build reporting dashboards for service desk performance</li>\n<li>Identify bottlenecks and drive process improvements</li>\n\n\n<li><strong>Alerting &amp; Incident Response:</strong>\n\n</li><li>Define alert thresholds and escalation paths</li>\n<li>Reduce alert fatigue through tuning and prioritization</li>\n<li>Act as escalation point for critical incidents</li>\n\n\n<li><strong>Observability &amp; Continuous Improvement:</strong>\n\n</li><li>Correlate data across network, cloud, and service management systems</li>\n<li>Use metrics and insights to guide infrastructure improvements</li>\n<li>Implement logging, tracing, and visibility best practices</li>\n\n\n<li><strong>Cross-Functional Responsibilities:</strong>\n\n</li><li>Act as technical lead across network and cloud initiatives</li>\n<li>Drive organizational standardization, documentation, and best practices</li>\n<li>Partner with leadership on infrastructure strategy and roadmap</li>\n<li>Ensure security, compliance, and reliability across all systems</li>\n<li>Mentor junior staff and serve as escalation point for complex issues</li>\n\n\n\n</div>\n\n<li>Other duties as assigned</li>\n"
    },
    {
      "text": "Qualifications:",
      "content": "<div>\n\n<li>Demonstrated expertise across network infrastructure, cloud architecture, and IT service management, with hands-on experience supporting end-to-end system design, deployment, and operations</li>\n<li>Strong foundation in cloud technologies and Azure platform services, with active progression toward advanced administration capabilities (AZ-104)</li>\n<li>Strong knowledge of network infrastructure design principles for scalable, secure, and high-availability LAN/WAN/WiFi deployments using Ubiquiti technologies.</li>\n<li>Proven knowledge of networking, security, and systems administration principles, supported by industry-recognized certifications:\n<ul style=\"list-style-type: circle;\">\n<li>CompTIA A+ (Systems &amp; Endpoint Support)</li>\n<li>CompTIA Network+ (Network Design &amp; Operations)</li>\n<li>CompTIA Security+ (Security Fundamentals &amp; Best Practices)</li>\n<li>Microsoft Azure Fundamentals (AZ-900)</li>\n<li>Microsoft Azure AI Fundamentals (AI-900)</li>\n\n\n<li>Practical experience applying security best practices, including access control, system hardening, firewall management, and compliance alignment</li>\n<li>Developing expertise in Azure administration and cloud operations, including identity management, resource governance, and workload deployment</li>\n<li>Demonstrated leadership and mentorship capability, including successfully onboarding and training junior technical staff, resulting in measurable improvement in team capability and performance</li>\n<li>Ability to translate technical knowledge into scalable solutions, standardized processes, and operational improvements</li>\n<li>Strong analytical and troubleshooting skills across network, cloud, and integrated systems environments</li>\n<li>Effective in cross-functional environments, with the ability to lead initiatives, document processes, and support organizational growth</li>\n<li>Must be available to work occasional evenings, weekends, and after-hours support as required to meet business needs, support system maintenance, deployments, and incident response activities</li>\n\n</ul></li></div>"
    },
    {
      "text": "ANA’s Core Values:",
      "content": "\n<li>Root Cause Problem Solving</li>\n<li>Be Creative with Solutions</li>\n<li>Build open and honest relationships</li>\n<li>Build a positive team and family spirit</li>\n<li>Be inclusive</li>\n<li>Look for better ways</li>\n<li>Be humble</li>\n<li>Urgency</li>\n"
    },
    {
      "text": "Benefits & Perks:",
      "content": "\n<li>Competitive pay</li>\n<li>401k with company contribution</li>\n<li>Medical, Dental, &amp; Vision</li>\n<li>Life Insurance</li>\n<li>Voluntary Accident Insurance</li>\n<li>Voluntary Critical Illness Insurance</li>\n<li>Employee Assistance Program</li>\n<li>Employee Appreciation Programs</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1779310033999,
  "updatedAt": null,
  "categories": {
    "team": "Information Technology",
    "location": "Henderson, Nevada",
    "commitment": "Full-time",
    "department": "Information Technology",
    "allLocations": [
      "Henderson, Nevada"
    ]
  },
  "salaryRange": {
    "max": 100000,
    "min": 80000,
    "currency": "USD",
    "interval": "per-year-salary"
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  "workplaceType": "onsite"
}