Home › Companies › 790997d2 26ec 4142 Bdfd 9b80bdff2273 19000101 000001 › COLLISION CENTER CUSTOMER SERVICE REP
COLLISION CENTER CUSTOMER SERVICE REP
790997d2 26ec 4142 Bdfd 9b80bdff2273 19000101 000001 · El Monte, CA, US, El Monte, CA; Glendale, CA, US, Glendale, CA · Active · $20–$25 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 790997d2 26ec 4142 Bdfd 9b80bdff2273 19000101 000001 |
| Title | COLLISION CENTER CUSTOMER SERVICE REP |
| Normalized title | - |
| Department / team | - |
| Location | El Monte, CA, United States |
| Work model | - |
| Employment type | - |
| Salary | $20–$25 / hour |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-05-26 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 790997d2 26ec 4142 Bdfd 9b80bdff2273 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in El Monte. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 790997d2 26ec 4142 Bdfd 9b80bdff2273 19000101 000001 |
| Source | d1f5f5cd-62a0-4378-a503-bfaa6cee300b |
| ATS provider | ADP Workforce Now Recruiting |
Description
Customer Service Rep/ Junior Collision Advisor BMW of DTLA | Car Pros Automotive Group
Are you looking to start or grow your career in the automotive collision industry? BMW of DTLA is seeking a motivated and customer-focused Junior Collision Advisor to join our team. This is an excellent opportunity to learn the collision repair business under experienced leadership while building a long-term career with Car Pros Automotive Group.
As a Junior Collision Advisor, you will work closely with the Collision Center Manager to learn the art of customer service, estimating, and sales while helping facilitate a seamless transition from the Service Drive to the Collision Center.
Primary Responsibilities Damage Assessment Perform initial vehicle inspections and document visible damage Take high-quality photos for repair documentation and insurance purposes Identify and document pre-existing, non-accident-related vehicle conditions Blueprint & Estimating Support Learn to use industry-standard software such as CCC ONE Assist with preparing repair estimates Help itemize parts, labor, and paint materials needed for repairs Support the repair planning and blueprinting process Customer Communication Provide customers with updates regarding repair progress Communicate estimated timelines for parts arrival and vehicle completion Answer basic questions regarding the insurance claims process Deliver a professional and customer-focused experience throughout the repair process Quality Control Assistance Help verify repairs are completed to customer expectations Assist in ensuring repairs meet Original Manufacturer standards and quality requirements What We’re Looking For Strong communication and customer service skills Positive attitude and willingness to learn Detail-oriented and organized Ability to work in a fast-paced environment Automotive experience is a plus, but not required Basic computer skills and willingness to learn estimating software Passion for the automotive industry and collision repair Compensation Estimated Pay Range:
Entry Level (No Automotive Background): $20.00/hour 1–3 Years of Experience: $22.00 – $25.00/hour Benefits After 60 days of employment, employees and their eligible dependents may enroll in:
Medical insurance Dental insurance Vision insurance Short-term and long-term disability insurance Basic life and AD&D insurance Car Pros Automotive Group sponsors 80% of employee-only basic medical (Kaiser Permanente), dental, and vision coverage. Employees are responsible for dependent coverage and voluntary benefit elections.
Additional Benefits 401(k) plan eligibility after one year of service Paid personal time off accrued at one hour for every 30 hours worked Career growth and advancement opportunities Ongoing BMW manufacturer training and certification programs Join the team at BMW of DTLA and begin building a rewarding career in the collision repair industry with one of the automotive industry’s leading dealership groups. Apply today and accelerate your future with BMW and Car Pros Automotive Group.
Full job record
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| Org ID | 17846cd9-f975-4b2b-b59e-bb584fbbefb4 |
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| Board ID | d1f5f5cd-62a0-4378-a503-bfaa6cee300b |
| Provider | adp_workforcenow |
| Provider Job Key | 599416 |
| Title | COLLISION CENTER CUSTOMER SERVICE REP |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | El Monte, CA, US, El Monte, CA; Glendale, CA, US, Glendale, CA |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | CA |
| City | El Monte |
| Salary Raw | 20 To 25 (USD) Hourly |
| Salary Min | 20 |
| Salary Max | 25 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=790997d2-26ec-4142-bdfd-9b80bdff2273&ccId=19000101_000001&lang=en_US&type=JS&jobId=599416&jwId=9201762563495_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=790997d2-26ec-4142-bdfd-9b80bdff2273&ccId=19000101_000001&lang=en_US&type=JS&jobId=599416&jwId=9201762563495_1 |
| First Seen At | 2026-05-31 18:57:11Z |
| Last Seen At | 2026-06-06 13:24:22Z |
| Last Checked At | 2026-06-06 13:24:22Z |
| Last Changed At | 2026-06-06 13:24:22Z |
| Inactive At | — |
| Source Posted At | 2026-05-26 16:27:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=790997d2-26ec-4142-bdfd-9b80bdff2273|19000101_000001/date=2026-06-06/2026-06-06T13-24-21-681Z-7fc07d96834b10d7baabad2463caa449040010c5a5fb0e8bfb79ab627dc991ca.json |
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"requisitionDescription": "<h1 data-section-id=\"1am245l\" data-start=\"0\" data-end=\"28\" data-pasted=\"true\">Customer Service Rep/ Junior Collision Advisor</h1><p data-start=\"29\" data-end=\"87\"><strong data-start=\"29\" data-end=\"85\">BMW of DTLA | Car Pros Automotive Group </strong></p><p data-start=\"89\" data-end=\"475\">Are you looking to start or grow your career in the automotive collision industry? BMW of DTLA is seeking a motivated and customer-focused Junior Collision Advisor to join our team. This is an excellent opportunity to learn the collision repair business under experienced leadership while building a long-term career with Car Pros Automotive Group.</p><p data-start=\"477\" data-end=\"718\">As a Junior Collision Advisor, you will work closely with the Collision Center Manager to learn the art of customer service, estimating, and sales while helping facilitate a seamless transition from the Service Drive to the Collision Center.</p><h2 data-section-id=\"1japb0j\" data-start=\"720\" data-end=\"747\">Primary Responsibilities</h2><h3 data-section-id=\"hmtkij\" data-start=\"749\" data-end=\"770\">Damage Assessment</h3><ul data-start=\"771\" data-end=\"989\"><li data-section-id=\"2uiuab\" data-start=\"771\" data-end=\"836\">Perform initial vehicle inspections and document visible damage</li><li data-section-id=\"gh2lnu\" data-start=\"837\" data-end=\"911\">Take high-quality photos for repair documentation and insurance purposes</li><li data-section-id=\"jje6hi\" data-start=\"912\" data-end=\"989\">Identify and document pre-existing, non-accident-related vehicle conditions</li></ul><h3 data-section-id=\"1nhlcib\" data-start=\"991\" data-end=\"1025\">Blueprint & Estimating Support</h3><ul data-start=\"1026\" data-end=\"1247\"><li data-section-id=\"1h2g3hb\" data-start=\"1026\" data-end=\"1083\">Learn to use industry-standard software such as CCC ONE</li><li data-section-id=\"1vqwlq1\" data-start=\"1084\" data-end=\"1124\">Assist with preparing repair estimates</li><li data-section-id=\"so8ztv\" data-start=\"1125\" data-end=\"1192\">Help itemize parts, labor, and paint materials needed for repairs</li><li data-section-id=\"f7asdt\" data-start=\"1193\" data-end=\"1247\">Support the repair planning and blueprinting process</li></ul><h3 data-section-id=\"1m0eqo2\" data-start=\"1249\" data-end=\"1275\">Customer Communication</h3><ul data-start=\"1276\" data-end=\"1560\"><li data-section-id=\"n2fwff\" data-start=\"1276\" data-end=\"1334\">Provide customers with updates regarding repair progress</li><li data-section-id=\"1xhnv7o\" data-start=\"1335\" data-end=\"1409\">Communicate estimated timelines for parts arrival and vehicle completion</li><li data-section-id=\"1ese0sl\" data-start=\"1410\" data-end=\"1473\">Answer basic questions regarding the insurance claims process</li><li data-section-id=\"15ttwss\" data-start=\"1474\" data-end=\"1560\">Deliver a professional and customer-focused experience throughout the repair process</li></ul><h3 data-section-id=\"1o7xsa2\" data-start=\"1562\" data-end=\"1592\">Quality Control Assistance</h3><ul data-start=\"1593\" data-end=\"1744\"><li data-section-id=\"1mjugl\" data-start=\"1593\" data-end=\"1653\">Help verify repairs are completed to customer expectations</li><li data-section-id=\"w1upes\" data-start=\"1654\" data-end=\"1744\">Assist in ensuring repairs meet Original Manufacturer standards and quality requirements</li></ul><h2 data-section-id=\"1uwd9qn\" data-start=\"1746\" 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data-end=\"2142\">Compensation</h2><p data-start=\"2143\" data-end=\"2169\"><strong data-start=\"2143\" data-end=\"2167\">Estimated Pay Range:</strong></p><ul data-start=\"2170\" data-end=\"2281\"><li data-section-id=\"1yeaey\" data-start=\"2170\" data-end=\"2229\">Entry Level (No Automotive Background): <strong data-start=\"2212\" data-end=\"2227\">$20.00/hour</strong></li><li data-section-id=\"1fyocyb\" data-start=\"2230\" data-end=\"2281\">1–3 Years of Experience: <strong data-start=\"2257\" data-end=\"2281\">$22.00 – $25.00/hour</strong></li></ul><h2 data-section-id=\"2qq1z5\" data-start=\"2283\" data-end=\"2294\">Benefits</h2><p data-start=\"2295\" data-end=\"2378\">After 60 days of employment, employees and their eligible dependents may enroll in:</p><ul data-start=\"2379\" data-end=\"2516\"><li data-section-id=\"5o3n7d\" data-start=\"2379\" data-end=\"2398\">Medical insurance</li><li data-section-id=\"1b4frwk\" data-start=\"2399\" data-end=\"2417\">Dental insurance</li><li 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Apply today and accelerate your future with BMW and Car Pros Automotive Group.</p>\n",
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