Warehouse Operations Lead

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    "requisitionDescription": "<div><div><div><div style=\"font-family:'Segoe UI';font-size:14px;font-style:normal;font-weight:400;line-height:20px;\" data-pasted=\"true\"><h3><strong data-pasted=\"true\"><em><span style=\"font-size: 14px;\">This position is based onsite in Parsippany, NJ. Relocation assistance is not available for this role.<br></span></em></strong></h3><h3><strong><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><u>MAIN FUNCTION</u></span></strong><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><u>:</u></span></h3><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Lead day-to-day execution of operational workflows by coordinating people, priorities, and process. This role is the &ldquo;pace-setter&rdquo; on the floor&mdash;ensuring safe, accurate, and timely throughput across inbound, outbound, inventory, and/or production activities while reinforcing standards and coaching the team.</span></p><h3><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><u>QUALIFICATIONS:</u></strong></span></h3><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Must-Have (Non-Negotiables):</strong>&nbsp;</span></p><ul><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Prior experience leading or acting as a lead in an operations environment (warehouse, distribution, manufacturing, logistics, or similar).</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Demonstrated ability to coach, train, and hold a team accountable to standards and daily goals.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Comfort working with operational metrics (accuracy, throughput, on-time shipment, productivity, inventory integrity).</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Strong communication and coordination skills across shift handoffs and cross-functional partners.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Proficiency with basic systems/tools (ERP/WMS or inventory/shipping systems; Outlook; Excel).</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Nice-to-Have (Trainable / Preferred):</strong>&nbsp;</span></p><ul><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Experience with Lean / continuous improvement (5S, standard work, root cause).</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Cycle count and inventory reconciliation experience.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Forklift / material handling certification (or willingness to obtain).</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Experience supporting E-commerce fulfillment, returns/RMA processing, or multi-channel distribution.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Familiarity with safety practices and incident reporting in an operational setting.</li></ul><h3><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><u>WORKING CONDITIONS:</u></strong><u>&nbsp;</u></span></h3><ul><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Primarily on-site, operational/floor-based role; may require standing/walking for extended periods.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">May require occasional overtime, peak season flexibility, or schedule adjustments based on business needs.</li></ul><h3><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><u>KEY RELATIONSHIPS:</u></strong></span></h3><ul><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Operations Leadership (Manager/Director)</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Planning / Supply Chain</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Customer Service / Order Management</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Sales Operations / Business Operations (as applicable)</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Quality / Compliance (as applicable)</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">IT / Systems Support (WMS/ERP issues, scanners, printers)</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">HR (training completion, attendance patterns, coaching documentation)</li></ul><h3><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><u>DUTIES AND RESPONSIBILITIES:</u></strong></span></h3><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Daily Leadership &amp; Execution</strong></span></p><ul><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Lead daily shift start-up: priorities, staffing alignment, safety reminders, and target outputs.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Assign work, monitor progress, and rebalance labor throughout the day to hit service goals.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Act as first-line escalation for workflow blockers (missing inventory, system issues, exceptions).</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Ensure clean shift handoffs: status, backlog, issues, and next steps.</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Quality, Accuracy &amp; Inventory Integrity</strong></span></p><ul><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Reinforce standard work to reduce errors in picking/packing/shipping, staging, or production steps.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Support inventory accuracy via cycle counts, bin audits, discrepancy investigations, and reconciliation follow-through.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Monitor and address error trends; coach individuals and adjust processes where needed.</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>People Leadership &amp; Coaching</strong></span></p><ul><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Train new hires and cross-train current team members on key processes.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Provide in-the-moment coaching, feedback, and recognition; escalate performance concerns as appropriate.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Promote a respectful, consistent, and compliant work environment.</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Safety &amp; Compliance</strong></span></p><ul><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Enforce safety practices and housekeeping/5S standards.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Report incidents/near-misses and support corrective actions.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Ensure proper handling of materials, equipment, and documentation per policy.</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Continuous Improvement</strong></span></p><ul><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Identify operational friction points; recommend improvements to layout, tools, SOPs, and scheduling.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Participate in process improvement initiatives (standard work updates, KPI cadence, training refreshers).</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Support implementation of new tools/processes and drive adoption on the floor.</li></ul><p data-pasted=\"true\" style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">COMPENSATION:</strong></p><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>The base pay range for this position is $26.00 to $28.50; the exact rate depends on several factors such as experience, skills, education, and budget.</p><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">BENEFITS OVERVIEW:</strong></p><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>We offer a competitive benefits package that includes medical, dental, vision, basic life and AD&amp;D coverage, short- and long-term disability, a 401(k) retirement plan, annual discretionary salary increases and bonuses. Employees receive paid company holidays, paid time off, and access to company-paid training. Optional benefits include tuition reimbursement, a 529 college savings plan, pet insurance, legal and ID theft coverage, and other voluntary insurance plans.</p></div></div></div></div>\n",
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