SaaS Project Manager

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    "description": "<p><span style=\"font-size: 24pt; font-weight: bold\">Project Manager</span></p>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">About this position</span></p>\n<p>The Project Manager is a hands-on implementer and the engine of Vitruvi's customer deployment work. You are responsible for the physical configuration of the Vitruvi Workspace, the execution of technical build tasks, and the day-to-day delivery of your assigned implementations. On smaller accounts, you operate independently; on complex, high-value implementations, you execute within a program led by a Senior Project Manager, owning specific workstreams and contributing to a successful go-live.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">About You</span></p>\n<p>You are a detail-oriented, technically curious self-starter with a genuine enthusiasm for SaaS software. You are energized by learning a platform deeply, translating customer requirements into clean configurations, and driving a workstream from kickoff through go-live. You take ownership, communicate proactively, and thrive in a fast-paced delivery environment. You are a strong collaborator — comfortable working alongside customers, senior team members, and internal stakeholders.</p>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">Responsibilities</span><br></p>\n<ul>\n<li><span style=\"font-weight: bold\">Workspace Configuration: </span>Perform hands-on configuration of the Vitruvi Workspace for assigned implementations. This includes WBS setup, work templates, custom fields, roles, and design element types in accordance with the approved implementation design.</li>\n</ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Execute and follow up on VPS (Vitruvi Professional Services) requests accurately and on schedule</li>\n</ul>\n</li>\n</ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Flag configuration blockers or scope questions to the Senior Project Manager promptly</li>\n</ul>\n</li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\">Project Delivery: </span>Manage the day-to-day delivery of smaller implementations independently, including scoping, configuration, training, UAT, and go-live. On complex accounts, own defined workstreams within the Sr. PM's program plan.</li>\n</ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Track your workstream progress against milestones and communicate status clearly</li>\n</ul>\n</li>\n</ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Identify and escalate risks or scope drift early rather than absorbing them silently</li>\n</ul>\n</li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\">Training &amp; Enablement: </span>Develop training materials and lead end-user and SME training sessions. Tailor content to the customer's workflows and Vitruvi configuration.</li>\n<li><span style=\"font-weight: bold\">UAT Support: </span>Support the user acceptance testing process by documenting feedback, triaging build-related issues, and resolving or escalating defects to ensure a stable launch.</li>\n<li><span style=\"font-weight: bold\">Customer Communication: </span>Serve as a day-to-day point of contact for your assigned customers, facilitating working sessions, providing progress updates, and responding promptly to questions and issues.</li>\n<li><span style=\"font-weight: bold\">Program Support: </span>Support the Senior Project Manager and Senior Program Manager on complex implementations, contributing to discovery sessions, build reviews, and go-live readiness assessments.</li>\n<li><span style=\"font-weight: bold\">Continuous Improvement: </span>Share learnings, flag process gaps, and contribute to improving Vitruvi's implementation standards and templates over time.</li>\n<li><span style=\"font-weight: bold\">Additional Responsibilities: </span>Performs other duties and responsibilities as assigned or required to support team and organizational objectives</li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Job Requirements</span><br></p>\n<ul>\n<li>1–3 years of experience in SaaS implementation, solutions consulting, technical onboarding, or a closely related field</li>\n<li>Demonstrated ability to learn and configure complex software platforms — prior experience with Vitruvi or similar field operations / construction management SaaS is a strong asset</li>\n<li>Strong organizational skills and attention to detail; able to manage multiple workstreams without dropping the ball</li>\n<li>Clear, confident communicator — both written and verbal — with customers and internal team members</li>\n<li>Comfortable working from a structured delivery methodology while exercising good judgment when situations don't fit the template</li>\n<li>Post-secondary education in engineering, project management, business, or a related field — or equivalent practical experience</li>\n<li>Experience in the telecommunications or utilities construction industry is an asset</li>\n<li>Willingness to travel up to 30%</li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 12pt; font-weight: bold\">Compensation</span></span></p>\n<ul>\n<li>Compensation of $75,000 - $90,000 based on experience</li>\n<li>Benefits plan included</li>\n<li>Bonus</li>\n<li>Unlimited PTO</li>\n</ul>\n<p><br><br></p>",
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