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CUSTOMER SERVICE REPRESENTATIVE

9c230cd0 B09f 44a1 9b63 65f633806c45 9200936451835 2 · JH Chev Fuquay, Fuquay-Varina, NC, US, Fuquay-Varina, NC · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company9c230cd0 B09f 44a1 9b63 65f633806c45 9200936451835 2
TitleCUSTOMER SERVICE REPRESENTATIVE
Normalized title-
Department / team-
LocationJH Chev Fuquay, NC, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-10 / 2026-06-11
Changed / last seen2026-06-19 / 2026-06-19

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Company jobsActive postings from 9c230cd0 B09f 44a1 9b63 65f633806c45 9200936451835 2.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in JH Chev Fuquay.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company9c230cd0 B09f 44a1 9b63 65f633806c45 9200936451835 2
Sourcefc744b63-5880-4318-ae1a-1134c80b70b4
ATS providerADP Workforce Now Recruiting

Description

We are looking for potential employees who want to grow with a progressive company and positively impact the customer’s experience. Our Customer Service Representatives are trained to provide a world-class service experience to all who enter our doors. We are a family owned and operated business and strive to provide an excellent work environment. ESSENTIAL RESPONSIBILITIES (include but are not limited to): John Hiester Automotive is currently seeking a full-time Customer Service Representative to join our team! In this role, you will: Ability to communicate effectively with both external and internal customers and employees. Ability to achieve goals and objectives set by management. Communicate with parts department and technicians to complete repairs. Report to Management for additional job duties. Schedule service appointments. Use of electronic tablet and mobile texting required. Greet and write customer up in a timely manner. Maintain highest customer satisfaction in accordance with Manufactures guidelines, Review Repair Orders to ensure work is completed EMPLOYEE BENEFITS Insurance Medical Vision Dental Accident Critical Illness Short-Term and Long-Term Disability Plans Life Insurance 401k with company match Employee discounts on vehicle purchases, parts, and service Opportunities for advancement OUR CORE VALUES Character & Integrity Servant Attitude Professional Get-It-Done Attitude Loves People OUR CULTURE We are a company that has been successful by doing the right things and loving and developing our employees from good to great. Hiester Automotive Group is built on core values that create a positive atmosphere. We are a family owned and operated business and provide an excellent work environment. By living our core values, we have built a company that customers and employees love. We are seeking friendly, positive, and goal-oriented individuals to fill open positions immediately! The ideal candidate for a Customer Advocate can be characterized as having a professional appearance, a strong will to serve people, and the motivation to do more than expected. We are looking for highly motivated and goal-oriented individuals. If you are professional, have integrity, love people, like to get it done and possess a servant attitude, you may want to speak to us! KNOWLEDGE, SKILLS, & ABILITIES REQUIRED: Must have a valid U.S driver’s license. Must be reliable Team Oriented and positive attitude with high energy personality. Ability to Multitask and stay focused in a fast-paced environment. CDK Drive experience helpful. Professional appearance and attitude required. Minimum one year service writer experience preferred. Strong written and verbal communication skills Strong organizational skills Must be able to pass background check and drug test SERVICE SCHEDULE Closed every Sunday Hours: 8:00 am – 6:00 pm (Varies Per Store) Working a Saturday is compensated by a day off the following week Please provide an updated resume and a statement as to why you would like to be a Customer Advocate for our company. Join our team and see why so many customers choose us as their Dealership for Life!™

Full job record

Job IDc2377d2853b1e4d5f546f635774e7cf24ff7e7d2
Org IDad66b130-5fa8-4465-ac5a-4de823761e13
Source IDfc744b63-5880-4318-ae1a-1134c80b70b4
Board IDfc744b63-5880-4318-ae1a-1134c80b70b4
Provideradp_workforcenow
Provider Job Key510953
TitleCUSTOMER SERVICE REPRESENTATIVE
Normalized Title—
Statusactive
Activeyes
Location TextJH Chev Fuquay, Fuquay-Varina, NC, US, Fuquay-Varina, NC
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionNC
CityJH Chev Fuquay
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=9c230cd0-b09f-44a1-9b63-65f633806c45&ccId=9200936451835_2&lang=en_US&type=JS&jobId=510953&jwId=9201042303542_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=9c230cd0-b09f-44a1-9b63-65f633806c45&ccId=9200936451835_2&lang=en_US&type=JS&jobId=510953&jwId=9201042303542_1
First Seen At2026-06-11 12:17:43Z
Last Seen At2026-06-19 12:25:01Z
Last Checked At2026-06-19 12:25:01Z
Last Changed At2026-06-19 12:25:01Z
Inactive At—
Source Posted At2026-06-10 15:40:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=9c230cd0-b09f-44a1-9b63-65f633806c45|9200936451835_2/date=2026-06-19/2026-06-19T12-25-00-961Z-cdde492b5acccc980a84a0ba83de91f5750c39ba3736526b1fd59b27eb67f083.json
Event Fields
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  "last_changed_at": "2026-06-19T12:25:01.886Z",
  "active_status": "active"
}
Parsed Structured
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  "remote_policy": null,
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}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div>\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n\n    <div class=\"fr-view\">\n      <div id=\"isPasted\"><div style='-webkit-tap-highlight-color: transparent; color: rgba(0, 0, 0, 0.87); font-family: Arimo, \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>We are looking for potential employees who want to grow with a progressive company and positively impact the customer&rsquo;s experience. Our Customer Service Representatives are trained to provide a world-class service experience to all who enter our doors. We are a family owned and operated business and strive to provide an excellent work environment.<br style=\"-webkit-tap-highlight-color: transparent;\"><br style=\"-webkit-tap-highlight-color: transparent;\"><br style=\"-webkit-tap-highlight-color: transparent;\"><b style=\"-webkit-tap-highlight-color: transparent;\">ESSENTIAL RESPONSIBILITIES (include but are not limited to):</b><br style=\"-webkit-tap-highlight-color: transparent;\"><br style=\"-webkit-tap-highlight-color: transparent;\">John Hiester Automotive is currently seeking a full-time Customer Service Representative to join our team! In this role, you will:</div><ul style='-webkit-tap-highlight-color: transparent; padding: 0px 0px 0px 40px; margin: 12px 0px; list-style: disc; color: rgba(0, 0, 0, 0.87); font-family: Arimo, \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Ability to communicate effectively with both external and internal customers and employees.</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Ability to achieve goals and objectives set by management.</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Communicate with parts department and technicians to complete repairs.</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Report to Management for additional job duties.</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Schedule service appointments.</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Use of electronic tablet and mobile texting required.</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Greet and write customer up in a timely manner.</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Maintain highest customer satisfaction in accordance with Manufactures guidelines,</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Review Repair Orders to ensure work is completed</li></ul><div style='-webkit-tap-highlight-color: transparent; color: rgba(0, 0, 0, 0.87); font-family: Arimo, \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><br style=\"-webkit-tap-highlight-color: transparent;\"><b style=\"-webkit-tap-highlight-color: transparent;\">EMPLOYEE BENEFITS</b></div><ul style='-webkit-tap-highlight-color: transparent; padding: 0px 0px 0px 40px; margin: 12px 0px; list-style: disc; color: rgba(0, 0, 0, 0.87); font-family: Arimo, \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Insurance</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Medical</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Vision</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Dental</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Accident</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Critical Illness</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Short-Term and Long-Term Disability Plans</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Life Insurance</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">401k with company match</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Employee discounts on vehicle purchases, parts, and service</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Opportunities for advancement</li></ul><div style='-webkit-tap-highlight-color: transparent; color: rgba(0, 0, 0, 0.87); font-family: Arimo, \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><br style=\"-webkit-tap-highlight-color: transparent;\"><br style=\"-webkit-tap-highlight-color: transparent;\"><b style=\"-webkit-tap-highlight-color: transparent;\">OUR CORE VALUES</b></div><ul style='-webkit-tap-highlight-color: transparent; padding: 0px 0px 0px 40px; margin: 12px 0px; list-style: disc; color: rgba(0, 0, 0, 0.87); font-family: Arimo, \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Character &amp; Integrity</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Servant Attitude</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Professional</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Get-It-Done Attitude</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Loves People</li></ul><div style='-webkit-tap-highlight-color: transparent; color: rgba(0, 0, 0, 0.87); font-family: Arimo, \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><br style=\"-webkit-tap-highlight-color: transparent;\"><br style=\"-webkit-tap-highlight-color: transparent;\"><b style=\"-webkit-tap-highlight-color: transparent;\">OUR CULTURE</b><br style=\"-webkit-tap-highlight-color: transparent;\"><br style=\"-webkit-tap-highlight-color: transparent;\">We are a company that has been successful by doing the right things and loving and developing our employees from good to great. Hiester Automotive Group is built on core values that create a positive atmosphere. We are a family owned and operated business and provide an excellent work environment. By living our core values, we have built a company that customers and employees love. We are seeking friendly, positive, and goal-oriented individuals to fill open positions immediately!<br style=\"-webkit-tap-highlight-color: transparent;\"><br style=\"-webkit-tap-highlight-color: transparent;\">The ideal candidate for a Customer Advocate can be characterized as having a professional appearance, a strong will to serve people, and the motivation to do more than expected. We are looking for highly motivated and goal-oriented individuals. If you are professional, have integrity, love people, like to get it done and possess a servant attitude, you may want to speak to us!<br style=\"-webkit-tap-highlight-color: transparent;\"><br style=\"-webkit-tap-highlight-color: transparent;\"><b style=\"-webkit-tap-highlight-color: transparent;\">KNOWLEDGE, SKILLS, &amp; ABILITIES REQUIRED:</b></div><ul style='-webkit-tap-highlight-color: transparent; padding: 0px 0px 0px 40px; margin: 12px 0px; list-style: disc; color: rgba(0, 0, 0, 0.87); font-family: Arimo, \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Must have a valid U.S driver&rsquo;s license.</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Must be reliable</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Team Oriented and positive attitude with high energy personality.</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Ability to Multitask and stay focused in a fast-paced environment.</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">CDK Drive experience helpful.</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Professional appearance and attitude required.</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Minimum one year service writer experience preferred.</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Strong written and verbal communication skills</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Strong organizational skills</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Must be able to pass background check and drug test</li></ul><div style='-webkit-tap-highlight-color: transparent; color: rgba(0, 0, 0, 0.87); font-family: Arimo, \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><br style=\"-webkit-tap-highlight-color: transparent;\"><b style=\"-webkit-tap-highlight-color: transparent;\">SERVICE SCHEDULE</b></div><ul style='-webkit-tap-highlight-color: transparent; padding: 0px 0px 0px 40px; margin: 12px 0px; list-style: disc; color: rgba(0, 0, 0, 0.87); font-family: Arimo, \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Closed every Sunday</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Hours: 8:00 am &ndash; 6:00 pm (Varies Per Store)</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Working a Saturday is compensated by a day off the following week</li></ul><div style='-webkit-tap-highlight-color: transparent; color: rgba(0, 0, 0, 0.87); font-family: Arimo, \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><br style=\"-webkit-tap-highlight-color: transparent;\"><br style=\"-webkit-tap-highlight-color: transparent;\"><br style=\"-webkit-tap-highlight-color: transparent;\">Please provide an updated resume and a statement as to why you would like to be a Customer Advocate for our company. Join our team and see why so many customers choose us as their Dealership for Life!&trade;<br style=\"-webkit-tap-highlight-color: transparent;\">&nbsp;</div></div>\n    </div>\n  </div></div>\n",
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    },
    "requisitionTitle": "CUSTOMER SERVICE REPRESENTATIVE",
    "clientRequisitionID": "1053",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
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          "postalCode": "27526",
          "countrySubdivisionLevel1": {
            "codeValue": "NC"
          }
        },
        "nameCode": {
          "shortName": "JH Chev Fuquay, Fuquay-Varina, NC, US"
        },
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      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
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    "http_status": 200,
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}
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