Student Support Services Coordinator (Part-Time)

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      "city": "Chicago",
      "state": "Illinois"
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    "location": {
      "city": "Chicago",
      "state": "Illinois",
      "postalCode": "60637",
      "addressCountry": "United States"
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    "datePosted": "2026-05-14",
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    "description": "<p><span style=\"font-weight: bold\">Position Status:          </span>Part-Time/Non-Exempt </p>\n<p><span style=\"font-weight: bold\">Pay Rate/Hours:        </span>$21.15 per hour/25 hours per week</p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><br></span></span><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">Position Overview</span></span></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">KLEO Community Family Life Center (KLEO) is seeking a qualified part-time Student Support Services Coordinator to provide navigational support for all initiatives under KLEO’s Workforce Development Programs. The Student Support Services Coordinator is responsible for student mastery of the NCCER Core or MC3 curriculum—specifically within the TradeUP program—with a specialized focus on the 40+ hours of required construction math necessary for apprenticeship entry exams. The selected individual will uphold the mission and vision of KLEO, while supporting excellence and growth of this program and all initiatives under KLEO’s Workforce Development Programs.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">Essential Functions &amp; Responsibilities</span></span></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Performance Tracking:</span> Monitor participant attendance and academic progress daily, identifying students who need additional assistance.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Intervention:</span> Organize and host make-up sessions, post-assessment retakes, and specialized tutoring services to ensure participants can pass certification exams.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Documentation:</span> Maintain computerized records of enrollment assessments and technical training sessions, including the implementation of formal individualized action plans and progress reports for every participant.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">Qualifications</span></span></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Education &amp; Licensure</span></span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Bachelor’s degree in Education, Counseling, or a related field is preferred.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Certified Workforce Development Professional (CWDP) certification preferred.</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Experience</span></span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Experience in adult literacy, remedial math, or test-taking strategies to assist participants in mastering the 40+ hours of required construction math.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Proficiency in the Illinois Works Reporting System (IWRS) or similar Smartsheets-based tracking technology preferred.</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Skills &amp; Abilities</span></span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Excellent oral and written communication skills.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Ability to work effectively within a multidisciplinary team of professionals.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Collaborative and team oriented.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Demonstrates strong problem-solving, communication, and leadership skills.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Excellent organizational skills, ability to manage multiple tasks and meticulous attention to detail.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Computer literacy required (MS Word, MS Excel, MS PowerPoint, MS Project, and data management environments).</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"> Willing to travel to support program activities (Approximately 10%).</span></li>\n</ul>",
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