Manager, Software Engineering QA

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          "text": "<p><strong>Quality &amp; Technical Leadership&#xa0;</strong></p><ul><li>Lead&#xa0;end‑to‑end&#xa0;quality strategy across&#xa0;Desktop Applications, Mobile (iOS/Android), APIs, and&#xa0;Hardware‑connected&#xa0;software.&#xa0;</li><li>Own&#xa0;release readiness, quality risk assessment, and&#xa0;go/no‑go&#xa0;decisions.&#xa0;</li><li>Define clear expectations for&#xa0;feature, API, and system qualification standards.&#xa0;</li><li>Remain&#xa0;hands‑on&#xa0;when needed&#xa0;by reviewing test strategies, test plans, automation results, and complex defect investigations.&#xa0;</li><li>Execute and analyze&#xa0;automation test suites.&#xa0;</li><li>Debug and triage complex issues across&#xa0;frontend, backend, APIs, and system integrations.&#xa0;</li></ul><p><strong>AI‑Enabled&#xa0;QA Leadership&#xa0;</strong></p><ul><li>Use&#xa0;AI tools&#xa0;in&#xa0;day‑to‑day&#xa0;QA activities to improve efficiency and coverage, including:&#xa0;&#xa0;</li><li>Change log and release notes validation&#xa0;</li><li>Fix analysis&#xa0;to verify defect resolutions and prevent regressions&#xa0;</li><li>Identifying&#xa0;impacted areas&#xa0;across frontend, backend, APIs, and&#xa0;hardware‑integrated&#xa0;workflows&#xa0;</li><li>Test case generation and optimization&#xa0;</li><li>Risk analysis and test prioritization&#xa0;</li><li>Log analysis and defect investigation&#xa0;</li><li>Guide teams on effective use of AI while&#xa0;maintaining&#xa0;strong engineering and testing judgment.&#xa0;</li><li>Help adopt&#xa0;AI‑assisted&#xa0;practices to improve QA quality, consistency, and team maturity.&#xa0;</li></ul><p><strong>People &amp; Team Leadership&#xa0;</strong></p><ul><li>Manage and mentor QA engineers and QA leads,&#xa0;providing&#xa0;technical guidance, performance feedback, and career growth support.&#xa0;</li><li>Coach engineers on&#xa0;test strategy,&#xa0;risk‑based&#xa0;testing, automation thinking, and quality ownership.&#xa0;</li><li>Balance delivery execution with&#xa0;long‑term&#xa0;team development and scalability.&#xa0;</li><li>Build&#xa0;strong team&#xa0;capability through&#xa0;coaching, standards, and best practices.&#xa0;</li><li>Help scale QA by improving&#xa0;execution consistency, predictability, and maturity.&#xa0;</li></ul><p><strong>Cross‑Functional&#xa0;&amp; Stakeholder Leadership</strong>&#xa0;</p><ul><li>Partner closely with&#xa0;Product Management and Engineering&#xa0;to ensure requirements are testable, measurable, and aligned to customer impact.&#xa0;</li><li>Represent QA in&#xa0;cross‑functional&#xa0;forums, release discussions, and leadership reviews.&#xa0;</li><li>Communicate&#xa0;quality status, risks, dependencies, and&#xa0;trade‑offs&#xa0;clearly to stakeholders and executive leadership.&#xa0;</li><li>Present&#xa0;data‑driven&#xa0;quality metrics and insights&#xa0;to support&#xa0;decision‑making.&#xa0;</li></ul><p><strong>Process &amp; Continuous Improvement&#xa0;</strong></p><ul><li>Continuously improve QA&#xa0;processes, workflows, and best practices&#xa0;across teams.&#xa0;</li><li>Contribute to defining and evolving&#xa0;quality metrics, dashboards, and operational reporting.&#xa0;</li><li>Drive improvements in&#xa0;test efficiency, automation effectiveness, reliability, and release predictability.&#xa0;</li></ul>",
          "title": "Job Description"
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          "text": "<ul><li>12+ years&#xa0;of experience in Software QA / Quality Engineering.&#xa0;</li><li>Proven experience as a&#xa0;technical QA lead and people manager.&#xa0;</li><li>Strong experience testing&#xa0;Web, Mobile, and&#xa0;API‑based&#xa0;applications.&#xa0;</li><li>Hands‑on&#xa0;expertise&#xa0;in&#xa0;test planning, regression testing, and release qualification.&#xa0;</li><li>Experience executing and analyzing&#xa0;automation frameworks.&#xa0;</li><li>Working knowledge of&#xa0;AI‑assisted&#xa0;QA tools&#xa0;and practices.&#xa0;</li><li>Deep understanding of&#xa0;QA methodologies and the SDLC.&#xa0;</li><li>Strong communication&#xa0;skills, including presenting to&#xa0;senior and executive stakeholders.&#xa0;</li><li>Ability to balance&#xa0;technical leadership with&#xa0;people&#xa0;leadership.&#xa0;</li><li>Bachelor’s degree in Engineering&#xa0;or equivalent practical experience.&#xa0;</li></ul><p><strong>Nice to Have&#xa0;</strong></p><ul><li>Experience testing software that interacts with&#xa0;hardware.&#xa0;</li><li>Experience qualifying&#xa0;consumer electronics&#xa0;products.&#xa0;</li><li>Experience leading QA across&#xa0;multiple teams or product areas.&#xa0;</li><li>Experience defining&#xa0;quality metrics, dashboards, or&#xa0;large‑scale&#xa0;reporting.&#xa0;</li></ul>",
          "title": "Qualifications"
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        "companyDescription": {
          "text": "<p>Cricut® empowers people to make and personalize almost anything—from custom cards and apparel to everyday items and home décor. Our smart cutting machines, design apps, and materials make creativity easy and accessible&#xa0;for&#xa0;everyone. We believe everyone is born creative, and our mission is to put the power of handmade into the hands of all. With a passionate community of Makers around the world, Cricut helps turn inspiration into real, tangible creations—one project at a time.</p><p>Let’s make.</p>",
          "title": "Company Description"
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          "text": "<p><strong>We’ve Got You Covered</strong></p><p>At Cricut, we take care of our people. Enjoy competitive Medical, Dental, and Vision coverage, a 401(k) match, generous PTO, tuition reimbursement, and a yearly lifestyle stipend to support your wellness and passions. You’ll also receive exclusive employee discounts—and best of all, you’ll be surrounded by some of the most talented, creative, and curious minds out there.</p><p><strong>A Quick Note Before You Apply…</strong></p><p>Cricut is in an exciting chapter of transformation. We’re evolving fast—refining our strategy, growing our teams, and raising the bar across everything we do. This is an incredible opportunity for the right kind of person—but it’s not for everyone.</p><p>We’re looking for A-players—people who thrive in dynamic environments, turn challenges into momentum, and consistently deliver their best work. If that sounds like you, read on.</p><p><strong>Here’s what makes someone a great fit for this role (and for this moment at Cricut):</strong></p><ul><li>You move with urgency. You don’t wait for perfect clarity to act—you start, learn, and adjust.</li><li>You set high standards. You take ownership, deliver quality, and hold yourself accountable.</li><li>You stay focused when things move fast. You prioritize what matters most and tune out the noise.</li><li>You collaborate like a pro. You elevate others, communicate clearly, and bring a low-ego, high-output energy.</li><li>You embrace AI as part of your toolkit. From idea exploration to data analysis and creative problem-solving, you leverage AI to accelerate innovation and amplify impact—because technology and creativity go hand-in-hand here.</li></ul><p><strong>One More Thing (It’s a Big One)</strong></p><p>This role is in-office at least 4–5 days per week. We believe real collaboration, innovation, and culture are built face-to-face. If you’re energized by working alongside smart, kind, creative people—and love those hallway conversations that spark the next great idea—you’ll feel right at home.</p><p>If you’re looking for a fully remote role, this may not be the right fit. But if you’re excited by challenge, purpose, and building something better—let’s make something amazing together.</p><p><strong>Relocation Statement:</strong></p><p>•&#xa0;This position is eligible for relocation assistance.</p><p><strong>What to Do Next: </strong>Please attach your resume, cover letter and/or include links to your portfolio or other social presence. If you want to show your super powers in other ways – include that information too. You can be sure that Cricut® is an employer who values individuality, equality and diversity, so tell us what you’re all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information.</p><p>Cricut® is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This position is contingent on successfully completing a Criminal Background Check upon hire. Cricut participates in E-Verify.</p>",
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