Automotive BDC Agent – Sales & Service (Franchise Dealerships)

{
  "content_hash": "a4a0b5905c5621166d093b7493ff1c540da0cbdfcc80eaf0a397cead22a9f4fd",
  "source_hash": "26bc11207883903f97281d5d4b83d025e19dc434e2d2cfb5fa1300a2dc63e398",
  "last_changed_at": "2026-06-06T12:28:26.937Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "BDC Center, Sterling, VA, US, Sterling, VA",
    "city": "BDC Center",
    "region": "VA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": 88000,
  "salary_min": 44000,
  "inferred_at": "2026-06-06T12:28:26.915Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "BDC Center, Sterling, VA, US, Sterling, VA",
      "city": "BDC Center",
      "region": "VA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "year",
  "workplace_type": null,
  "salary_currency": "USD"
}

{}

{
  "detail": {
    "links": [],
    "itemID": "9201170247479_1",
    "postDate": "2025-11-01T14:02:00.000-04:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 88000,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 44000,
        "currencyCode": "USD"
      }
    },
    "workLevelCode": {
      "shortName": "Full-time Regular"
    },
    "customFieldGroup": {
      "codeFields": [
        {
          "nameCode": {
            "codeValue": "SalaryType"
          },
          "codeValue": "AN",
          "shortName": "Annually"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRangeType"
          },
          "codeValue": "RANGE",
          "shortName": "RANGE"
        }
      ],
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2025-11-01T14:02Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T08:28Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "579930"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          }
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": "44000.00 To 88000.00 (USD) Annually"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Automotive BDC Agent – Sales & Service (Franchise Dealerships)",
    "clientRequisitionID": "1025",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Sterling",
          "postalCode": "20166",
          "countrySubdivisionLevel1": {
            "codeValue": "VA"
          }
        },
        "nameCode": {
          "shortName": "BDC Center, Sterling, VA, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "requisitionDescription": "<div><div><h1 data-pasted=\"true\"><span style=\"font-size: 14px;\">High-Paying Automotive BDC Agent &ndash; Sales &amp; Service | Easterns Automotive Group (Franchise Dealerships)</span></h1><article tabindex=\"-1\" dir=\"auto\" data-turn-id=\"0ffdb0b3-502c-45d3-8dfd-c87e662d9031\" data-testid=\"conversation-turn-16\" data-scroll-anchor=\"true\" data-turn=\"assistant\" data-pasted=\"true\"><div tabindex=\"-1\"><div data-message-author-role=\"assistant\" data-message-id=\"e60ddd1f-47b1-4523-ab9d-e55d68d68447\" dir=\"auto\" data-message-model-slug=\"gpt-5-thinking\"><p data-start=\"368\" data-end=\"435\"><strong data-start=\"368\" data-end=\"380\">Company:</strong> Easterns Automotive Group<br data-start=\"406\" data-end=\"409\"><strong data-start=\"409\" data-end=\"422\">Location:</strong> Sterling, VA</p><p data-start=\"437\" data-end=\"902\">Easterns Automotive Group is expanding our <strong data-start=\"480\" data-end=\"512\">franchise new-car operations</strong> (Hyundai, Nissan, and more) and seeking a <strong data-start=\"555\" data-end=\"580\">high-energy BDC Agent</strong> to support both <strong data-start=\"597\" data-end=\"616\">Sales &amp; Service</strong>. You&rsquo;ll be the friendly, professional voice that helps customers <strong data-start=\"682\" data-end=\"733\">schedule test drives, set service appointments,</strong> and stay connected to their dealership experience. This role is <strong data-start=\"798\" data-end=\"820\">performance-driven</strong>&mdash;every quality conversation moves the needle, and <strong data-start=\"870\" data-end=\"901\">top performers earn top pay</strong>.</p><p data-start=\"904\" data-end=\"1186\">You&rsquo;ll work primarily inside our BDC, partnering closely with <strong data-start=\"966\" data-end=\"1003\">Sales Managers, Service Advisors,</strong> and store leaders across locations (with a focus on Nissan &amp; Hyundai). Tools include <strong data-start=\"1089\" data-end=\"1109\">VinSolutions CRM</strong> (core), with <strong data-start=\"1123\" data-end=\"1137\">Mastermind</strong> and <strong data-start=\"1142\" data-end=\"1149\">CDK</strong> experience considered strong pluses.</p><h3 data-start=\"1193\" data-end=\"1209\"><br></h3><h3 data-start=\"1193\" data-end=\"1209\"><strong data-start=\"1197\" data-end=\"1209\">Benefits</strong></h3><p data-start=\"1211\" data-end=\"1408\">When you join Easterns Automotive Group, you are not merely an employee but a valued member of a family that prizes your professional growth and well-being. Our extensive benefits package includes:</p><ul data-start=\"1410\" data-end=\"2154\"><li data-start=\"1410\" data-end=\"1492\"><p data-start=\"1412\" data-end=\"1492\"><strong data-start=\"1412\" data-end=\"1442\">Health &amp; Dental Insurance:</strong> Ensuring the well-being of you and your family.</p></li><li data-start=\"1493\" data-end=\"1550\"><p data-start=\"1495\" data-end=\"1550\"><strong data-start=\"1495\" data-end=\"1516\">Vision Insurance:</strong> Taking care of your eye health.</p></li><li data-start=\"1551\" data-end=\"1645\"><p data-start=\"1553\" data-end=\"1645\"><strong data-start=\"1553\" data-end=\"1585\">Life &amp; Disability Insurance:</strong> Providing financial security for you and your loved ones.</p></li><li data-start=\"1646\" data-end=\"1728\"><p data-start=\"1648\" data-end=\"1728\"><strong data-start=\"1648\" data-end=\"1675\">Health Savings Account:</strong> Additional flexibility for your health care needs.</p></li><li data-start=\"1729\" data-end=\"1799\"><p data-start=\"1731\" data-end=\"1799\"><strong data-start=\"1731\" data-end=\"1751\">401(k) Matching:</strong> Contributing to secure your financial future.</p></li><li data-start=\"1800\" data-end=\"1869\"><p data-start=\"1802\" data-end=\"1869\"><strong data-start=\"1802\" data-end=\"1837\">Paid Time Off &amp; Parental Leave:</strong> Because we know life happens.</p></li><li data-start=\"1870\" data-end=\"1935\"><p data-start=\"1872\" data-end=\"1935\"><strong data-start=\"1872\" data-end=\"1894\">Flexible Schedule:</strong> Balancing your work and personal life.</p></li><li data-start=\"1936\" data-end=\"2047\"><p data-start=\"1938\" data-end=\"2047\"><strong data-start=\"1938\" data-end=\"1980\">Paid Training &amp; Tuition Reimbursement:</strong> Invest in your continuous personal and professional development.</p></li><li data-start=\"2048\" data-end=\"2154\"><p data-start=\"2050\" data-end=\"2154\"><strong data-start=\"2050\" data-end=\"2073\">Employee Discounts:</strong> Enjoy exclusive discounts on vehicles and services as our token of appreciation.</p></li></ul><p data-start=\"2156\" data-end=\"2211\"><br></p><p data-start=\"2156\" data-end=\"2211\"><strong data-start=\"2222\" data-end=\"2242\">Responsibilities</strong></p><p data-start=\"2244\" data-end=\"2259\"><strong data-start=\"2244\" data-end=\"2259\">Sales (BDC)</strong></p><ul data-start=\"2260\" data-end=\"2689\"><li data-start=\"2260\" data-end=\"2362\"><p data-start=\"2262\" data-end=\"2362\">Manage <strong data-start=\"2269\" data-end=\"2289\">inbound/outbound</strong> calls, texts, and emails to <strong data-start=\"2318\" data-end=\"2359\">set qualified test-drive appointments</strong>.</p></li><li data-start=\"2363\" data-end=\"2470\"><p data-start=\"2365\" data-end=\"2470\">Use <strong data-start=\"2369\" data-end=\"2385\">VinSolutions</strong> to document every interaction, schedule follow-ups, and maintain pipeline hygiene.</p></li><li data-start=\"2471\" data-end=\"2590\"><p data-start=\"2473\" data-end=\"2590\">Reconnect with existing customers for <strong data-start=\"2511\" data-end=\"2541\">trade-ins, lease renewals,</strong> and upgrade opportunities (Mastermind a plus).</p></li><li data-start=\"2591\" data-end=\"2689\"><p data-start=\"2593\" data-end=\"2689\">Coordinate with store leadership to ensure <strong data-start=\"2636\" data-end=\"2660\">vehicle availability</strong> and timely customer updates.</p></li></ul><p data-start=\"2691\" data-end=\"2708\"><strong data-start=\"2691\" data-end=\"2708\">Service (BDC)</strong></p><ul data-start=\"2709\" data-end=\"3191\"><li data-start=\"2709\" data-end=\"2838\"><p data-start=\"2711\" data-end=\"2838\">Field inbound service calls/texts; <strong data-start=\"2746\" data-end=\"2765\">triage concerns</strong> and <strong data-start=\"2770\" data-end=\"2803\">schedule service appointments</strong> in alignment with shop capacity.</p></li><li data-start=\"2839\" data-end=\"2957\"><p data-start=\"2841\" data-end=\"2957\">Set expectations on <strong data-start=\"2861\" data-end=\"2880\">drop-off/waiter</strong>, estimated timelines, diagnostic fees, and transportation/loaner policies.</p></li><li data-start=\"2958\" data-end=\"3071\"><p data-start=\"2960\" data-end=\"3071\">Send confirmations, reminders, and <strong data-start=\"2995\" data-end=\"3016\">no-show recapture</strong> messages; keep customers informed on status changes.</p></li><li data-start=\"3072\" data-end=\"3191\"><p data-start=\"3074\" data-end=\"3191\">Document clear, concise concern notes (customer voice, mileage, warning lights) so Advisors can move fast in <strong data-start=\"3183\" data-end=\"3190\">CDK</strong>.</p></li></ul><p data-start=\"3193\" data-end=\"3231\"><strong data-start=\"3193\" data-end=\"3231\">Customer Experience &amp; Team Support</strong></p><ul data-start=\"3232\" data-end=\"3530\"><li data-start=\"3232\" data-end=\"3302\"><p data-start=\"3234\" data-end=\"3302\">Deliver a professional, courteous experience in every interaction.</p></li><li data-start=\"3303\" data-end=\"3418\"><p data-start=\"3305\" data-end=\"3418\">Maintain KPI discipline (answer rate, book rate, show rate, RO conversion for service, sold-through for sales).</p></li><li data-start=\"3419\" data-end=\"3530\"><p data-start=\"3421\" data-end=\"3530\">Collaborate with Sales Managers and Service Advisors to resolve issues and accelerate appointment conversion.</p></li></ul><h3 data-start=\"3537\" data-end=\"3559\"><br></h3><h3 data-start=\"3537\" data-end=\"3559\"><strong data-start=\"3541\" data-end=\"3559\">Qualifications</strong></h3><ul data-start=\"3561\" data-end=\"4136\"><li data-start=\"3561\" data-end=\"3631\"><p data-start=\"3563\" data-end=\"3631\"><strong data-start=\"3563\" data-end=\"3595\">VinSolutions CRM proficiency</strong> (required or strongly preferred).</p></li><li data-start=\"3632\" data-end=\"3688\"><p data-start=\"3634\" data-end=\"3688\"><strong data-start=\"3634\" data-end=\"3656\">Mastermind and CDK</strong> experience are strong pluses.</p></li><li data-start=\"3689\" data-end=\"3802\"><p data-start=\"3691\" data-end=\"3802\">Prior <strong data-start=\"3697\" data-end=\"3738\">service call/appointment coordination</strong> experience (dealership or high-volume environment) preferred.</p></li><li data-start=\"3803\" data-end=\"3890\"><p data-start=\"3805\" data-end=\"3890\">Excellent phone, text, and email communication skills; professional, friendly tone.</p></li><li data-start=\"3891\" data-end=\"3997\"><p data-start=\"3893\" data-end=\"3997\">Organized, detail-oriented, and <strong data-start=\"3925\" data-end=\"3943\">self-motivated</strong> with strong follow-through in a fast-paced setting.</p></li><li data-start=\"3998\" data-end=\"4091\"><p data-start=\"4000\" data-end=\"4091\">Previous <strong data-start=\"4009\" data-end=\"4044\">BDC, call-center, or dealership</strong> experience (sales and/or service) preferred.</p></li><li data-start=\"4092\" data-end=\"4136\"><p data-start=\"4094\" data-end=\"4136\"><strong data-start=\"4094\" data-end=\"4125\">Bilingual (English/Spanish)</strong> is a plus.</p></li></ul><h3 data-start=\"4143\" data-end=\"4164\"><br></h3><h3 data-start=\"4569\" data-end=\"4589\"><strong data-start=\"4573\" data-end=\"4589\">Compensation</strong></h3><p data-start=\"4591\" data-end=\"4848\"><strong data-start=\"4591\" data-end=\"4619\">Base Salary + Commission</strong>, with an earning potential of&nbsp;<strong data-start=\"4650\" data-end=\"4680\">$44,000 &ndash; $88,000 per year</strong>.<br data-start=\"4681\" data-end=\"4684\">High-paying opportunity for top performers&mdash;<strong data-start=\"4727\" data-end=\"4765\">your results determine your income</strong>.<br data-start=\"4766\" data-end=\"4769\">Includes <strong data-start=\"4778\" data-end=\"4795\">paid training</strong> and continuous development from experienced leaders.</p><p data-start=\"4855\" data-end=\"5083\" data-is-last-node=\"\" data-is-only-node=\"\"><br></p><p data-start=\"4855\" data-end=\"5083\" data-is-last-node=\"\" data-is-only-node=\"\">If you&rsquo;re people-centric, organized, and ready to grow with a <strong data-start=\"4917\" data-end=\"4944\">fast-paced, high-reward</strong> team, apply today and join the franchise group at Easterns Automotive Group&mdash;<strong data-start=\"5021\" data-end=\"5083\" data-is-last-node=\"\">where performance pays and professionalism drives success.</strong></p></div></div></article><div data-edge=\"true\"><br></div></div></div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9201170247479_1",
    "postDate": "2025-11-01T14:02:00.000-04:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 88000,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 44000,
        "currencyCode": "USD"
      }
    },
    "workLevelCode": {
      "shortName": "Full-time Regular"
    },
    "customFieldGroup": {
      "codeFields": [
        {
          "nameCode": {
            "codeValue": "SalaryType"
          },
          "codeValue": "AN",
          "shortName": "Annually"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRangeType"
          },
          "codeValue": "RANGE",
          "shortName": "RANGE"
        }
      ],
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2025-11-01T14:02Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T08:28Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "579930"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          }
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": "44000.00 To 88000.00 (USD) Annually"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Automotive BDC Agent – Sales & Service (Franchise Dealerships)",
    "clientRequisitionID": "1025",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Sterling",
          "postalCode": "20166",
          "countrySubdivisionLevel1": {
            "codeValue": "VA"
          }
        },
        "nameCode": {
          "shortName": "BDC Center, Sterling, VA, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/579930?cid=83c8b4b6-f92d-4451-9921-a449fbe61ea8&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 17595
  },
  "detail_errors": []
}